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Opt into collection for interaction data, but not for technical data

This is in regard to the privacy settings under about:preferences#privacy > 'Allow firefox to send technical & interaction data to Mozilla' where I'm willing to o… (read more)

This is in regard to the privacy settings under about:preferences#privacy > 'Allow firefox to send technical & interaction data to Mozilla' where I'm willing to opt into just interaction data, but not willing give my technical data, because of the temporary collection of my IP address. Due to this, I have to opt it out completely & unfortunately couldn't contribute to mozilla's data collection stats. If there's anyway to split those separately, would be better.

Thank you, Prince Cooper

Asked by Prince Cooper 1 month ago

Last reply by RobertJ 1 month ago

Suggestion on cookie display screen

I am probably treading a fine line between security and confusion. When viewing the stored cookies I am perplexed why the window is so "Small". (See picture) file:///home… (read more)

I am probably treading a fine line between security and confusion.

When viewing the stored cookies I am perplexed why the window is so "Small".

(See picture)

file:///home/me/Pictures/Screenshot%20from%202022-07-21%2017-13-04.png

Why can't it be made bigger / full screen?

Just asking.

Asked by teeny_weeny 3 weeks ago

[78 ESR @ Debian 10] BrokenPipeError right after launch

Linux Debian 10 (kernel 4.4.95+) | XFCE 4.12 | Firefox 78.15.0esr The browser doesn't launch right after installation. When trying to execute from terminal, this happens:… (read more)

Linux Debian 10 (kernel 4.4.95+) | XFCE 4.12 | Firefox 78.15.0esr

The browser doesn't launch right after installation. When trying to execute from terminal, this happens:


█████████████ : /$ firefox (firefox-esr:17158): Gtk-WARNING **: █████████ : Locale not supported by C library. ⠀⠀⠀⠀⠀⠀⠀⠀Using the fallback 'C' locale. [17158, Main Thread] WARNING: failed to open shm: Permission denied: file /build/firefox-esr-A7huZA/firefox-esr-78.15.0esr/ipc/chromium/src/base/shared_memory_posix.cc, line 246 Segmentation fault █████████████ : /$ Exception ignored in: <_io.TextIOWrapper name='<stdout>' mode='w' encoding='utf-8'> BrokenPipeError: [Errno 32] Broken pipe


(and then it hangs). Can someone help please? I've no idea why it doesn't work :(

Asked by ~ BakaFox ~ 4 days ago

Entire page turns black before the content appears

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads co… (read more)

Hi, I have noticed this behavior for a while now and it is becoming bothersome now. It seems to happen ONLY upon initial visit to a site, any site. Once the site loads completely, any links from there loads without the black screen.

Of course, I have searched and tried the known remedies: 1) graphics driver. Chrome, Konqueror and other browsers do not exhibit this behavior. 2) FF add-on's disabled. No permanent difference. 3) Hardware acceleration disabled. No permanent difference.

I'm running 103.0.2 (64-bit) on: Operating System: Kubuntu 22.04 KDE Plasma Version: 5.24.4 KDE Frameworks Version: 5.92.0 Qt Version: 5.15.3 Kernel Version: 5.17.5-051705-generic (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Core™ i7-6700 CPU @ 3.40GHz Memory: 23.4 GiB of RAM Graphics Processor: llvmpipe

This is not a deal breaker but should be addressed to make FF more perfect! Best... Hong Son

Asked by groundie 1 day ago

Last reply by cor-el 34 minutes ago

Lost profile after Linux upgrade from 20.04 LTS to 22.04 LTS.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile informat… (read more)

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Asked by info7835 23 hours ago

Last reply by cor-el 23 hours ago

Firefox 103.0 and 102.0 on Ubuntu 18.02 both break netflix playback. None of the previous workarounds appear to resolve the issue

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every tim… (read more)

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every time FF does this with each new release) in Chrome and Brave. All previous suggested work arounds do not resolve this issue.

Since no one answered this question the last 5 times people had to ask similar questions I will repeat this basic question.

Does Mozilla not test their updates prior to release?

Asked by nedj10 20 hours ago

  • Solved

'Import from a File' button in the Passwords tab does not work

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' optio… (read more)

I have my saved login and password details from another browser in a CSV and would like to import them to Firefox. I initially did not have the 'Import from a File' option in the drop down menu of the Logins and Passwords tab. After following a guide that instructed to set signon.management.page.fileImport.enabled to true in the about:config page, the option appeared. However, the said option is unresponsive to any clicks. The drop down menu simply closes once the option is selected, without any other reaction.

I'm not sure if this is a related problem but I am also unable to use the Import Wizard that appears on performing Alt+F and choosing 'Import From Another Browser...' The Import Wizard window only appears with a message that says "No programs that contain bookmarks, history or password data could be found."

Firefox browser version: 103.0.2 (64-bit) OS: Ubuntu 22.04 (64-bit) Windowing System: Wayland

Funnily enough, the 'Browse..' button for adding images under this support question doesn't work either.

Asked by Fuzzy 8 hours ago

Answered by jscher2000 - Support Volunteer 8 hours ago

can't upload images to Disqus

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome. THI… (read more)

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome.

THIS is the error message:

Unfortunately your image upload failed. Please verify that your image is in a supported format (JPEG, PNG, or GIF) and under 5MB. If you continue seeing this error, please try again later.

Using FF 103.0 and Ubuntu 18.04. I tried again in troubleshooting mode...didn't help

(There are several sites that work well on Chrome but are glitchy one way or another on FFox. I don't like to use (or have to switch to) Chrome for workarounds!)

Is there something I can tweak on my FFox to fix this?

Asked by etimsim 7 hours ago

  • Archived

upload box wacky shows wacky ordering of files

firefox upload box shows file ordered by "modified". these files are in a different order than those displayed by Nemo. The files are all created at approximately the sam… (read more)

firefox upload box shows file ordered by "modified". these files are in a different order than those displayed by Nemo. The files are all created at approximately the same moment. Nemo orders them correctly file1, file 2, file 3 etc.

Asked by degilder 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks icon unchanged

Hi bookmarks icon in toolbar stopped indicating if a page was bookmarked. Previously if viewing a bookmarked page it would become blue. Now its color remains unchanged? A… (read more)

Hi

bookmarks icon in toolbar stopped indicating if a page was bookmarked. Previously if viewing a bookmarked page it would become blue. Now its color remains unchanged?

Any thoughts, Thanks Abas.

Asked by ab2qik 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 80 and Firefox account

I have updated to Firefox 80 in both Ubuntu and Windows and sync stop working. I keep getting "Reconnect to Firefox Account" no matter how many times I did it. I even get… (read more)

I have updated to Firefox 80 in both Ubuntu and Windows and sync stop working. I keep getting "Reconnect to Firefox Account" no matter how many times I did it. I even get every time in my email the notification for the new signin to my account. I tried removing my account and adding it again, but still getting the same error.

Asked by melidonis 1 year ago

Last reply by melidonis 1 year ago

  • Archived

Clod tabs from old device exists but does not available

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in s… (read more)

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in search field I see suggestions from old profile, which I also once lost. How can I get access to those tabs? My current device name like tim-dell-FF-nigtly. Phantom device name is tim-manjaro-dell, but I even can`t see it in devices list. (Sorry for my English)

Asked by Тимур 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Printing gets chopped off after first page

I'm trying to print this page (https://eecaunt.github.io/kanji-sakuin.html), but firefox only prints out the first page, then stops. (Here's a small test version of the s… (read more)

I'm trying to print this page (https://eecaunt.github.io/kanji-sakuin.html), but firefox only prints out the first page, then stops. (Here's a small test version of the same page: https://eecaunt.github.io/kanji-sakuin-small.html)

You can see in the picture that it gets cut off.

Here's the pdf of the picture: https://mega.nz/file/6wwBUIaC#swNET5o7oGArqOuhxLqGhsPKElxznIe2aqvI0TFKO5E

If you see weird overlapping text, then just reload the page. idk why firefox sometimes doesnt finish loading the page…

As an aside: How do I keep the local links (that are in the webpage) in the PDF that Firefox generates?

Asked by əkaunt 1 year ago

Last reply by Jonathan Watt 1 year ago

  • Archived

When clicking on an email link, it goes into infinite "tabs" loop -- Still!

This has been an ongoing bug with FF; I found search results here that are a decade old! And it's a big bug! Here's why: Unit: Linux Mint 20-C on a Vivobook using FF 80… (read more)

This has been an ongoing bug with FF; I found search results here that are a decade old! And it's a big bug! Here's why: Unit: Linux Mint 20-C on a Vivobook using FF 80.0.1 (64-bit) 1: about:preferences > Applications > mailto > Firefox 2: about:preferences > Startup > Restore previous session 3: I have no other browser on my laptop (which is where this occurred).

In testing by clicking an email link, it went into that new tab open loop (at a rate of about 2 tabs per second), because what is now obvious, is FF browser cannot be an email client; at least, not as it is, and has been. I tried to launch it in a variety of ways (e.g. private; restart with add-ons disabled), but no matter what, the loop would reopen the browser, and continue the loop. I had to restart my laptop in safe mode just to use it.

So, I uninstalled FF and reinstalled it, launched it, and again it immediately looped uncontrolled. So, I again booted in safe mode, uninstalled FF, deleted all FF associated folders on my laptop, then reinstalled it. Fixed! Wow, that's just about as buggy as a computer can get! As the only browser, this created a serious conundrum. Thankfully I'm on Linux so I could install another browser brand if need be.

https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows

I finally found this page, after the fact, but this issue should not be a problem to begin with: Bug! Filing a bug report has been done multiple times over the last decade, with no resolution, so why do it again? Logic dictates that If this bug cannot be fixed, just eliminate this as a choice in the next version. Using FF (synced) on 4 different devices, I had to check them all and undo that setting! Fair warning to all. And most will not be as determined to stay with FF; they'll uninstall it, quietly, and just use another browser. FYI

Asked by Monk of YHVH 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Developer.Android.Com Website messed-up

Hi, has anyone encountered this problem also? The website https://developer.android.com/guide/topics/manifest/application-element display is messed-up. Please check the … (read more)

Hi, has anyone encountered this problem also? The website https://developer.android.com/guide/topics/manifest/application-element display is messed-up. Please check the attached images. I'm running Firefox 81.0.2 (64-bit) on Ubuntu.

Asked by rslaranjo 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

On Ubuntu, when putting middle button, Firefox swap me immediatly into new tab. Or I want just opening new tab but not going into it.

Dear Sir, It happen to me recently, when I put on middle button, Firefox sent me directly on new tab just opened. Or I want stay on the main search page(primary tab). I … (read more)

Dear Sir,

It happen to me recently, when I put on middle button, Firefox sent me directly on new tab just opened. Or I want stay on the main search page(primary tab). I try to do Firefox Reset, Restart with Add-ons disable, Clear startup cache... Nothing. Especially, It happen to me when Firefox account is connected. All my computer do the same. I set up a new Ubuntu and install a new Firefox, but no account connected. I work correctly.

Best Regards. Sri

Asked by L Jacson 1 year ago

Last reply by L Jacson 1 year ago