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Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 4 months ago

Last reply by Terry 4 months ago

Audio playpack clipping (crackling, poping)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other … (read more)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other browsers. I have tried other Soundcards, but it did not help. I tried the safe mode but that did also not help.

Asked by EMBEE 2 months ago

I believe I was spoofed using my GMAIL

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and not… (read more)

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and noticed that the two were different. Which forced me to check the URL of my main account and I noticed that they were different. "?zx=s0wp4i3jcokr" was sandwhiched between the number zero and the word "inbox" in the URL. Was I spoofed, and if so, what course of action should I take?

  • NOTE*

Prior to noticing the strange URL my key had been malfunctioning intermittently. Went into inspector to check code, and every word was just random letters. Is this related?

Asked by riskitdreams 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

high network useage and disk writting when launching Firefox

Hi, I am using the Firefox (version 104.0). Every time I launch the Firefox, the task manager shows extremely high network usage and crazy disk writing. It took nearly 10… (read more)

Hi,

I am using the Firefox (version 104.0). Every time I launch the Firefox, the task manager shows extremely high network usage and crazy disk writing. It took nearly 10 seconds to open. I've tried every method I can find on Internet, but all failed to solve my problem. Do you have any idea why it happens?

Asked by SILKILLER 1 month ago

Startup freezes

On startup, why does Task Manager in Win 10 show 100% of disk and freezes Firefox? Why won't Task Manager show the application or process that is using all the disk (hard… (read more)

On startup, why does Task Manager in Win 10 show 100% of disk and freezes Firefox? Why won't Task Manager show the application or process that is using all the disk (hard drive)? It takes way too long to load msn.com.

Asked by Howard Steeley 1 month ago

Stuttering When Playing Higher Resolution AV1 YouTube Videos

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is no… (read more)

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is not as good as it should be. I first noticed the issue when trying to play an 8K video. The stuttering and frame drops at 8K make the video unplayable, but I also noticed that it was happening at 4K as well. At 4K, the stuttering is much less severe, and there are no dropped frames, but it can still ruin the experience of watching the video once I notice it stuttering every few seconds. I know this is an issue with Firefox specifically because the same videos play back much better on edge. There are still a few dropped frames in edge, so I think AMD might need to improve their drivers as well, but the videos are playable on edge whereas in Firefox they're not. I have also found that disabling hardware acceleration in Firefox actually results in the videos playing back much smoother. The cpu decoding is working far better than gpu decoding, but my general understanding of computers tells me this should not be the case.

Please help me figure out why this is happening, and let me know if you need any more information about my system or the issue.

Asked by ComputerGeek347 1 day ago

email address changing from old one to new one.

Please help me, because I have change my email address but to no avail. Want to change it now. How can i take time to get my code when it expires in 5 minutes time. … (read more)

Please help me, because I have change my email address but to no avail. Want to change it now. How can i take time to get my code when it expires in 5 minutes time.

Asked by rosalsavo2014 9 hours ago

Very high power usage again after refresh.

Suddenly yesterday Firefox became very sluggish and showed "very high" power usage in Win Task Manager. I tried the recommended troubleshooting but to no avail so I did a… (read more)

Suddenly yesterday Firefox became very sluggish and showed "very high" power usage in Win Task Manager. I tried the recommended troubleshooting but to no avail so I did a refresh. Still no change so I tried uninstalling and doing a fresh install. Then another refresh but still the same so unfortunately Firefox is now almost unusable.

Attached SS shows 9 processes open with just the one tab open and the very high power usage.

Any way to fix this?

PC: AMD Ryzen 7 3700X, 32GB RAM

Asked by Graham 9 hours ago

Youtube loading very slowly

Hey, I seem to have this issue loading Youtube pages. I'm running the same exact addons on both browsers. I don't know why it happens but I think it's completely unacce… (read more)

Hey, I seem to have this issue loading Youtube pages.

I'm running the same exact addons on both browsers.

I don't know why it happens but I think it's completely unacceptable for two browsers to behave so differently.

firefox: https://streamable.com/fqu4iy also for some reason the video doesn't autoplay????

edge: https://streamable.com/a3j2kv

Asked by iaxx1 7 hours ago

My website loads slow on the mozilla firefox

Hi everyone I want to know why my website gets slow and sometimes the browser crashes when I open mywebsite. Please guide me if anyone else is facing a similar issue. Tha… (read more)

Hi everyone I want to know why my website gets slow and sometimes the browser crashes when I open mywebsite. Please guide me if anyone else is facing a similar issue. Thanks

Asked by resi4u1 2 hours ago

Audio stops when monitor turns off and on

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open wh… (read more)

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open when I turn the monitor off the audio will no longer go through properly when it is turned back on. The video is still playing fine but the audio isn't going through properly. Refreshing the page fixes the issue.

I have made sure to disable all other audio outputs and defaulted the current HDMI output. Audio playback works fine on every other application that I have tried.

Running Windows 11.

Asked by joshs1331 1 hour ago

  • Archived

Firefox 81.0.1 On Linux keeps crashing

I am having many sites give me the middle finger. See attached. I use the JHU Website and recently my Firefox is unable to stay on the page. I hence use Chrome as I wa… (read more)

I am having many sites give me the middle finger. See attached. I use the JHU Website and recently my Firefox is unable to stay on the page. I hence use Chrome as I want to keep their website on tap. It also quits with a similar messaage and no rendering on other websites but this one is the one that affects me most. Hopefully they can fix whatever is wrong..

Asked by robweir 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Menu's not loading

Recently made the switch back to firefox from brave, whenever I click on a menu (such as an addon in the menu bar, or occasionally the settings menu on the bar), the wind… (read more)

Recently made the switch back to firefox from brave, whenever I click on a menu (such as an addon in the menu bar, or occasionally the settings menu on the bar), the window border will load but the window itself is just transparent.

any help would be appreciated!

Asked by Luna 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Website Crashing

Hello My Website https://packagessite.pk/ is not opening correctly in Firefox. I do not know why. When I open the website, some pages not showing properly. Please Guide m… (read more)

Hello

My Website https://packagessite.pk/ is not opening correctly in Firefox. I do not know why. When I open the website, some pages not showing properly.

Please Guide me what to do.

Asked by iamvicky9588 1 year ago

Last reply by iamalinakhan95 1 year ago

  • Archived

clicks register incorrectly immediately after scrolling

This happens on tvlistings.zap2it.com especially, using the TV listings there, and I think sometimes on other sites, though I don't recall another example right now. If I… (read more)

This happens on tvlistings.zap2it.com especially, using the TV listings there, and I think sometimes on other sites, though I don't recall another example right now.

If I scroll through the listings, and don't wait a full fifteen seconds before clicking on something, it more often than not registers as though I clicked an item closer to the spot from which I scrolled. Even if the listings have definitely visibly stopped scrolling. If I don't wait, then what I see is not what I get. It is frustrating.

Any fix?

Asked by Sterrence 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Gibberish characters overlaying Foxnews discussions

The rendering of discussions on foxnews.com is often corrupted with gibberish characters overlaying discussion text (see attached image). I do not have this problem with … (read more)

The rendering of discussions on foxnews.com is often corrupted with gibberish characters overlaying discussion text (see attached image). I do not have this problem with Chrome or Edge. Is this a Firefox bug?

Asked by lew4 1 year ago

Last reply by lew4 1 year ago