Showing questions tagged:

Google account access/verification or MacOS Passkey causes Firefox to freeze

I've seen similar reports of this in the past. But I believe my case is different. I had to reset a password tonight, requiring me to re-login to the account in Firefox… (read more)

I've seen similar reports of this in the past. But I believe my case is different.

I had to reset a password tonight, requiring me to re-login to the account in Firefox. But, the tab/window would just freeze. I don't see anything immediately being blocked (ie: any DNS filter etc).

But, I CAN get it to work in Debugging mode, which suggests either there is an extension that is blocking it, or something else (some variable that is otherwise active in regular running Firefox). I just don't know which.

Has anyone else reported this and what might be the issue? I suspect uBlockOrigin (one), which I do use. But the other extensions I use are just for Youtube, IG, etc.

Thanks!

Open 21

syncing bookmarks

In the past I have had several computers synced together to keep bookmarks the same on each computer. Now I sometimes get the bookmarks but the links on the bookmarks ar… (read more)

In the past I have had several computers synced together to keep bookmarks the same on each computer. Now I sometimes get the bookmarks but the links on the bookmarks are all changed to other sites. Everything is scrambled. How do I get a couple of my computers all syncing to other computers.

Open 28

Facebook video's only play when Firefox is 'in focus'

Hello, I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is … (read more)

Hello,

I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is not selected (in focus) they stop. Going back to the FB window, the video can be restarted.

Can you please investigate/fix this? Thanks!!!

Open 30

Lost Previous Session, my cookies and history

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed m… (read more)

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed my "secondary" window first and it said "would you like to close 3 tabs" and I clicked yes. That is pretty normal, when you have 2 windows. Then I closed my "main" window the one that is always restoring when I open firefox and it also said "you're about to close 20 tabs". Once again, sometimes this happens, sometimes it doesn't, but it always knows to restore it, so to me it's normal. I put my pc to sleep and I the next morning I turn on the pc and it opens a blank homepage. I think nothing of it, so I go to try and restore it through the history and that doesn't work. I go online to look how to restore it and it says everything about backup on the profiles folder. I go there and it isn't showing the files that I had, just the ones that I used this morning. I try to change the firefox profile to see if that window is in another one it isn't. I had hopes that it wasn't erased because that morning when I opened a window and I had more than 1 tab it said to me "would you like to close 4 tabs" and that always happens when there is more than one window open. So in the end I abandoned to recover the tabs I just could do it from the history. My WHOLE history that I collected for the past 6 years is gone and all my cookies. I have Firefox Sync and it shows my history on my phone, but when I go to sync it, it still doesn't show. I need help with at least recovering all my history and cookies; Bonus points if you can try to recover my lost window. Thank you!

Open 31

Shortcuts automatically appear on my home screen

I manually added shortcuts to my home screen, but everytime I open the browser, the system automatically has added shortcuts I don't want. Also, when I delete these unwa… (read more)

I manually added shortcuts to my home screen, but everytime I open the browser, the system automatically has added shortcuts I don't want. Also, when I delete these unwanted shortcuts, another unwanted one appears.

how can I stop this from happening?

Open 31

New Profiles System (about:profilemanager): Queries on links from other applications and Firefox Shortcut

Good Afternoon, I am enjoying the easier profile management with the new profile system, and I am using it currently for splitting personal / work usage. I was just wonde… (read more)

Good Afternoon,

I am enjoying the easier profile management with the new profile system, and I am using it currently for splitting personal / work usage. I was just wondering if it is possible to set 'Choose a profile when Firefox opens' to always apply when running a Firefox shortcut, not just when Firefox is not currently running (similar to Chrome's 'New Window' option)?

Thanks, Robert

Open 31

Tab Behavior

When Firefox opens its first tab, when I enter a site a new (second) tab is opened. From that second tab, sites open in a new tab, or the same tab. But the very first tab… (read more)

When Firefox opens its first tab, when I enter a site a new (second) tab is opened. From that second tab, sites open in a new tab, or the same tab. But the very first tab remains empty and just takes up space.

What I'd like to see is the first site open in the first tab and then subsequent tabs open in new tabs. I don't have a home page set and don't need it. Is there someplace in settings that can I change this behavior?

Open 33

Unable to see passwords, edit passwords

I recently upgraded from Windows 10 to 11. Sometime after that I realized that when I go to Firefox Passwords, I am unable to Edit or See the passwords. I can Delete the… (read more)

I recently upgraded from Windows 10 to 11. Sometime after that I realized that when I go to Firefox Passwords, I am unable to Edit or See the passwords.

I can Delete the password entry in it's entirety. I can Copy the Username.

I cannot Edit the entry. I cannot Copy the Password. I cannot See the Password. I cannot Export Passwords. When I click on those options, nothing happens.

Suggestions?

Open 33

No sound from Firefox after the latest update

The 29. january I got no sound when streeming video from Firefox. I checked the situation with VLC, another media player, which had no problems with the sound. I opened W… (read more)

The 29. january I got no sound when streeming video from Firefox. I checked the situation with VLC, another media player, which had no problems with the sound. I opened Windows "sound control settings" and chose to send the sound to the monitor (HDMI). Then I got sound from Firefox. When I sent the sound back to the original device, which is an USB Audio DAC, because I use an external amplifier, and my PC doesn't have the SP/DIF output. Again there were no sound from Firefox, but sound from VLC. In addition I started Microsoft Edge, and got sound! Which means that the problem is only with Firefox.

Then I checked the time for the last Firefox update. It was january 28, the day before (or it could have been the same day), and the new version was: 147.0.2. That made me beleive that the cause of the problem was the software update. What else could have caused this problem ?

I do not know how to fix this problem. I need help, otherwise I have to quit using Firefox, which I have been using for a decade without any problems. I am using Windows 11.

Open 33

firefox window colors

Can one change the colour of one firefox window to distinguish it from another firefox window? That would allow two people working on the same computer to use individual… (read more)

Can one change the colour of one firefox window to distinguish it from another firefox window? That would allow two people working on the same computer to use individual firefox windows and be able to quickly tell whether they are in the right window.

Open 34

Firefox exe issues

I'm afraid the community may be tired of me, but it seems this is the only help Firefox is willing to provide for my problems. First, I still can't get the History and Bo… (read more)

I'm afraid the community may be tired of me, but it seems this is the only help Firefox is willing to provide for my problems. First, I still can't get the History and Bookmarks to show, although for a while they did. On top of that, a new issue has developed. Firefox exe now shows on my desktop as well as where I actually want it, in the taskbar. When I try to move it from the desktop, the app is deleted from both areas. When I go back to my apps folder, where I choose to keep exe files, and create another shortcut to go in my taskbar, it gets put back on my desktop and the cycle repeats. With all that nonsense going on for a month or more (I've really lost track of the days and hours I've spent on it), my question is should I just uninstall Firefox, reinstall it and then try to get my History and Bookmarks back. Or what would be a better solution? Whoever helps me with this mess has my sincere gratitude. I've used Firefox as my browser for many years without ever having any trouble and am baffled by what's going on now.

Open 35

Migrating from Chrome to Firefox browser

Newly installed FF browser. Tried transferring bookmarks from Chrome to FF using "import bookmarks" menu. Appended .csv file without error but still bookmarks cannot be… (read more)

Newly installed FF browser. Tried transferring bookmarks from Chrome to FF using "import bookmarks" menu. Appended .csv file without error but still bookmarks cannot be seen. Tried method two. Using Chrome bookmark manager, downloaded .html file. Used FF again to append without error but the same no bookmarks seen.

Is it really impossible to automatically transfer bookmarks from Chrome to FF?

Open 35