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  • Archived

Does firefox keep more than 0 record of historic sessions?

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session. I'm attempting to recover the previous session. I have backed … (read more)

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session.

I'm attempting to recover the previous session.

I have backed up the unmodified session profile folder. But this profile folder was modified by the restart process obviously, as windows gave firefox "normal shutdown" command. How do I know that? The next time I opened it up, it's "brand new" without the "restore session" interface.

So my idea is to figure out if firefox keeps a track record of previous sessions EVEN IF THE SHUTDOWN WAS PROPER.

If it does, well I'll have to figure out a way to "trick" firefox to restore it. If it doesn't, well I'll have to manually restore it by sifting through the history.

I repeat, the key here is for me to find out whether or not firefox always keep a record of previous session somewhere.

So my question is, does it? Or does it purge all the previous session clean as long as the shutdown was deemed "correct"?

Asked by cruelintention869 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Code greyed out in Firefox developers

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works. Why is part of the code greyed out in Firefox develop… (read more)

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works.

Why is part of the code greyed out in Firefox developers.

Asked by gray_b 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Install Firefox on new laptop

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem?? Thank you in advance - A… (read more)

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem??

Thank you in advance - Adrienne

Asked by ridolfis 6 months ago

Last reply by Scott Wilson 6 months ago

  • Archived

downloaded file

Hi, In the past (last year), when I downloaded a vendor statement (PDF) to an encrypted folder, it would automatically encrypt. Now, the downloaded file does not encrypt.… (read more)

Hi, In the past (last year), when I downloaded a vendor statement (PDF) to an encrypted folder, it would automatically encrypt. Now, the downloaded file does not encrypt. I have to encrypt it manually. I tried doing the exact same thing with internet explorer, it works. Not with the current Firefox (103). It seems to me this isn't a windows 10 (21H2) problem, but a Firefox bug, or there's a setting I don't know about. I download many PDF statements every month, so it would be great if this auto encryption feature is restored. Please help.

Thanks, Michael W

Asked by Michael 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Print PDF at a specific site crashes Firefox since the last update

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://cust… (read more)

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Asked by schmndrke 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Changes with downloads siince update of version 97.0.2

Since the updates, prior to 97.0.2, I am having issues with the automatic download of files. I have set up for files to open with specific programs, then I can save where… (read more)

Since the updates, prior to 97.0.2, I am having issues with the automatic download of files.

I have set up for files to open with specific programs, then I can save where I want and with the name I chose.

Now, I can still do that, but another download of the files still goes to my download folder. At the end of the day, I have to go delete all these files. How can I get this to stop?

Asked by ycreekranch 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox (and Chrome) crashing as soon as a video makes a sound.

My browser will literally crash as soon as any video I play makes sound (tested on both Youtube and Hulu). Strangely enough, if the video is silent at the beginning, it w… (read more)

My browser will literally crash as soon as any video I play makes sound (tested on both Youtube and Hulu). Strangely enough, if the video is silent at the beginning, it won't crash until a sound actually plays and regardless of if the sound is coming through my TV or my headset.

Asked by Jordan 6 months ago

Last reply by Paul 6 months ago

  • Archived

Site not operating properly on Firefox

I am unable to use the Google Reverse Image website via Firefox. It will not allow me to upload the image to the site. I have no problem when accessing the site via Mic… (read more)

I am unable to use the Google Reverse Image website via Firefox. It will not allow me to upload the image to the site. I have no problem when accessing the site via Microsoft Edge.

Asked by Yeoman3 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

As of 7/29/22 11:00am CDC site won't load with Firefox. Turning off Enhanced Tracking makes no difference.

As of 7/29/22 11:00am CDC site won't load with Firefox. It will load with Safari. Turning off Enhanced Tracking makes no difference. I'm current with all my updates. I'm… (read more)

As of 7/29/22 11:00am CDC site won't load with Firefox. It will load with Safari. Turning off Enhanced Tracking makes no difference. I'm current with all my updates. I'm Apple Monterey 12.4. CDC website worked fine a day or two prior.

Asked by ZenziZang 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

I believe I was spoofed using my GMAIL

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and not… (read more)

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and noticed that the two were different. Which forced me to check the URL of my main account and I noticed that they were different. "?zx=s0wp4i3jcokr" was sandwhiched between the number zero and the word "inbox" in the URL. Was I spoofed, and if so, what course of action should I take?

  • NOTE*

Prior to noticing the strange URL my key had been malfunctioning intermittently. Went into inspector to check code, and every word was just random letters. Is this related?

Asked by riskitdreams 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox frequent crashes

I recently changed my RAM clock speed to 3600mhz and the crashing started. When it was set to 2400mhz it was working fine. RAM: T-Force VulcanZ 3600mhz ID: bp-0cf8fec5-9… (read more)

I recently changed my RAM clock speed to 3600mhz and the crashing started. When it was set to 2400mhz it was working fine.

RAM: T-Force VulcanZ 3600mhz

ID: bp-0cf8fec5-9370-489a-9d7c-314ac0220801

Asked by MinitP 6 months ago

Last reply by shdwmn 6 months ago

  • Archived

can't view videos on teachable

I cannot view videos on Teachable anymore. I used to be able to on Firefox. I have updated to the most recent version. I don't know why this is happening, and I use Firef… (read more)

I cannot view videos on Teachable anymore. I used to be able to on Firefox. I have updated to the most recent version. I don't know why this is happening, and I use Firefox as my default browser so I would really like to be able to continue using it when I want to access courses on Teachable. The videos load for me on Chrome, so I know it has to be something with the browser.

Asked by pacisquodiligo 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Identify signed in device

I am concerned someone may have accessed my Firefox account 2 days ago. I wish to collect as much info as possible as in device details and IP/location so as to trace it … (read more)

I am concerned someone may have accessed my Firefox account 2 days ago. I wish to collect as much info as possible as in device details and IP/location so as to trace it

All I have is the name displayed in firefox security settings - Logged out of ⁨Firefox Mobile 103, Android 9⁩

Any idea where I can get a Firefix devide login history with more information please?

Thank you

Asked by SL 5 months ago

Last reply by cor-el 5 months ago

Message `Unauthorised url' from link to Activate a user account.

Hi, I have received a link to Activate a new user account at the French railway network SNCF. The link arrived in an e-mail from SNCF. When I click the link the followin… (read more)

Hi, I have received a link to Activate a new user account at the French railway network SNCF. The link arrived in an e-mail from SNCF. When I click the link the following message appears: Unauthorized url: https://www.sncf-connect.com/app/en-ww/account/activation, for application: ccl.

Details of my system are; Browser: Firefox 103.0.1 OS: Windows 10

Can you offer a solution?

Thanks, Neil.

Asked by neilburge 5 months ago

Last reply by Dropa 5 months ago

Some wanted emails are not being received.

Some wanted emails sent to me are not being received, ie Bank Alerts for instance. But receive a hundred unwanted spam daily in Junk. In the past the emails that were not… (read more)

Some wanted emails sent to me are not being received, ie Bank Alerts for instance. But receive a hundred unwanted spam daily in Junk. In the past the emails that were not received thru Hotmail were resent and received to my Gmail address. If this condition can not be corrected I'll be forced to use Gmail and discontinue Hotmail.

Asked by georgeking111 5 months ago

Last reply by Dropa 5 months ago

email link in firefox

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause thi… (read more)

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause this. can you please suggest some ways of how I can enable this function

Thanks & kind regards Ashlyn Ray

Asked by Eagy 5 months ago

Last reply by user104147805413306348376805769878442569366 5 months ago

I cannot login to my account on a secured connection site

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all fa… (read more)

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all failed. I then proceeded to trouble shoot by clearing the History’s cookies, cache, Browsing and downloaded history, followed by deleting Site cookies and Site data. I ensured JavaScript, Cookies and third Party Cookies were enabled. The above steps did not fix the problem. I further checked that the CPU time & Zone was correct and I ran a Norton Security full system drive scan. I also Refreshed Firefox and reinstalled Firefox (I did not clear any Firefox related App Data profiles in Windows. Using the Edge Browser did not help. The Internet security options TLS 1.1 to TLS 1.3 boxes were all selected. There were no errors reported when accessing the site. The above steps did not fix the problem. To further investigate the problem, I clicked on the site lock icon next to the address field which showed the correct site information followed by another lock icon and the clause that the “Connection is secure. I then clicked on the adjacent > arrow, which opened a new dialog box displaying another lock icon followed by “You are securely connected to this site” and “Verified by: “Sample Ca2” certificate. I then clicked on the “More info” to open the “Page Info window” (Note: you can use the Firefox Browser Menu/Tools/Page info for the same results. At the top of the Page info window it displays the following four tabs: General, Media, Permission and the Security tabs. Clicking on the Security tab it displays the “View Certificate bar” amongst other things like Password etc., to view the site Certificate, which, in my case, was valid until 17 March 2023 23. 59. 59 GMT. Everything looked ok to me. I am using a desktop PC and the latest Firefox Version (103.0.2) and Windows 10 Home(x64) Version 21H2 (OS Build 1944.1899). I then called the site personnel and explained my problem of login-in. They told me that there were no problems with the account. They suggested I try to connect to the account using

a cell phone, which I did, and I had no problem connecting to the Account.

I deeply appreciate receiving anyone’s assistance. Thank you.

Danny 2022-08-14

Asked by DannyD 5 months ago

Last reply by DannyD 5 months ago