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  • Archived

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Sending Outlook 365 Message to Notes 365 is failing today. Worked yesterday.

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below: "We're sorry. We couldn't fet… (read more)

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below:

"We're sorry. We couldn't fetch your notebook. Please try again later. Details Error: The operation is insecure.Date: 2022-06-30T20:50:27.878ZSession ID: 0b74e553-3b1a-4c21-be65-b0f493b11951"

I was able to Edge to get it to work - but want to use Mozzilla...

Asked by jacquelinepilcher 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Ctrl+Enter with "bofa" never redirects and times out, but redirects w/o problem in Edge & Chrome.

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should l… (read more)

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should load the site. This URL automatically redirects to "www.bankofamerica.com," which is expected. This works fine in Edge and Chrome as well as Safari & Firefox on iOS, but fails with a timeout error in Firefox. Firefox does add the "https://www." and ".com" and attempts to load the site, but it never gets anywhere. I have tested this in FF -safe-mode as well as on two other Windows PCs that had not previously had FF installed.

How do I tell if this problem is with FF or BofA's site?

Asked by TAP 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

When I open Firefox browser I get this message

After I open the Firefox browser, a window opens: We couldn't create the data directory - Microsoft Edge can't read and write to its data directory: C:\ProgramData\McAfee… (read more)

After I open the Firefox browser, a window opens:

We couldn't create the data directory - Microsoft Edge can't read and write to its data directory: C:\ProgramData\McAfee\WebAdvisor\UIHost.exe_pr]S-1-5-21-1684796555-4169006821-2310766321-1005\wa1656781557\EBWebView

Tried to re-intall Edge, does not work, cleared all cookies, etc. Still get this message once I open the Firefox Browser.

Any suggestions how to clear this problem?

Asked by josenavarro409 7 months ago

Last reply by cor-el 7 months ago

  • Archived

FVD speed dial

I know Mozilla is going to hate this question, but does anyone out there know of a work around to allow me and others the use of FVD. My brother is still using it but he … (read more)

I know Mozilla is going to hate this question, but does anyone out there know of a work around to allow me and others the use of FVD. My brother is still using it but he says he forgot how he did it, Please help. If anyone does answer me on my email: [email removed from public]

Asked by marine65 7 months ago

Last reply by Dropa 7 months ago

  • Archived

not recognizing my device

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a … (read more)

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a code - WHY?

  • Archived

Search results are visually broken when website has a picture

When i search for websites, and the results have pictures on the right side of the website title, the title gets compressed to one side and partially cut off. The picture… (read more)

When i search for websites, and the results have pictures on the right side of the website title, the title gets compressed to one side and partially cut off. The picture attached has an example of this happening with recipe websites.

Asked by arskamo 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

logging in to my credit card account

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is … (read more)

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is there anything that would relate to firefox that would be causing this problem?

Asked by ncapell2je 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

A suggestion

Hi 1st off thanks for creating a web that is open and free and all the amazing and great work you guys do!!!! I appreciate your work and organization. My suggestion is I … (read more)

Hi

1st off thanks for creating a web that is open and free and all the amazing and great work you guys do!!!! I appreciate your work and organization.

My suggestion is I like to have firefox able to have my banking details readily available. Meaning I like to add my banking info from my 3 banks and paypal acc directly into Firefox. I am always paying for items through firefox web browser, and have to keep adding in my details to the website that I am buying from. e.g I will have to get my wallet and take out my card add the 16 digit number and the cvv & I got to make sure those number are correct. This is a lot of work to keep on doing every time I need to buy something its ridiculous!! It be cool to directly access my funds from my firefox browser and have direct access to my banking portal. I sure there will be a lot of issues with privacy, but I'm sure you guys can make this happen in some way.

Asked by ashmir.n 7 months ago

Last reply by user104147805413306348376805769878442569366 7 months ago

  • Archived

Hi! Is it possible to make it so that "Logins & Passwords" are by default sorted by last modification, rather than alphabetical order or security notification? Thanks

I resort to "Logins & Passwords" fairly often and would like my old default setting back: before one of the recent updates, I used to simply find my choice, that is "… (read more)

I resort to "Logins & Passwords" fairly often and would like my old default setting back: before one of the recent updates, I used to simply find my choice, that is "sort by last modification", coherently conserved upon each launch.

Asked by Jacnic 7 months ago

Last reply by Dropa 7 months ago

  • Solved
  • Archived

Cannot upload photos on this site - Mozille Support

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well. … (read more)

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well.

Asked by Amay 7 months ago

Answered by jonzn4SUSE 7 months ago

  • Solved
  • Archived

Bookmark dialog disappears in 3 seconds

Hello, Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes a… (read more)

Hello,

Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes and the bookmark is saved to a place where I most likely don't want it to be saved. Is there a way to get rid of the three second time limit? Thanks!

It's not necessary to read further to answer my question. Bellow I'm going to give some criticism and express frustration about this new feature (or is it a bug?). The criticism is not directed towards the nice people here who give support to users who have problems.

I understand that developers get new ideas and want to put them into practice, but if you change an often used behaviour like this, I don't think it's user friendly to just change the behaviour without asking the user if he want's that behaviour. Personally I don't see how the automatically disappearing dialog helps me (it's very easy to click Esc if I change my mind about bookmarking a page), but I keep experiencing how it makes my browsing experience worse, as I often pause for a moment for example to think what name I'm going to give for the bookmark, or where am I going to place it.

In practice this change has wasted at least an hour of my time (to find an explanation and (in vain) a solution to fix the behaviour), made me annoyed, and based on the comments here and other places, made quite a few other people annoyed too.

Please, when you change the behaviour of Firefox in the future, before changing the behaviour for an individual user, ask him first if he even wants the change. For example show him a dialog where he is told that "we have this new feature where your familiar dialog keeps disappearing every three seconds for no reason so that you get the pleasure of invoking it again...and again...and again. If you want to have that feature, check the box on the left".

Asked by ari.torhamo 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Banking website partially not opening tabs. OK on MS Edge

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update… (read more)

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update to Firefox. I have no problems using MS Edge. I have contact my Bank's help line and only suggested clearing data cache and cookies, but it made no difference.

Asked by nevillemac58 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Firefox not responding when playing video

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when… (read more)

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when starting the video, and at times Firefox stops responding if I try to switch to another tab when this is happening. (Not always, but sometimes).

The delay can be anywhere from 5 to 45 seconds or so, and repeats whenever I pause and unpause a video, or even rewind slightly. This doesn't seem to be buffering, and videos seem to work just fine on Edge. Any idea what could be causing this issue?

Asked by goblinsforum 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Unable to visit Reddit webpage or URLS on Firefox, but can open in other browsers. VPN does not fix.

Specifically within the Firefox browser, I cannot access Reddit.com or other affiliate links. I am just getting a completely white screen, doesn't even say "Blocked". How… (read more)

Specifically within the Firefox browser, I cannot access Reddit.com or other affiliate links. I am just getting a completely white screen, doesn't even say "Blocked". However I can visit Reddit in other browsers, with or without a VPN, while a VPN doesn't even change the outcome within the Firefox browser.

Any help would be much appreciated, thank you.

Asked by Kaeai 7 months ago

Last reply by Terry 7 months ago

  • Archived

Background Startup

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firef… (read more)

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firefox From Task manager After Some Time it start automatically & CPU Usage is 50%

Asked by saurabhsubham.singh 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Latest Firefox update 102.01

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error oc… (read more)

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

Asked by Rosecity 7 months ago

Last reply by Rosecity 7 months ago

  • Archived

Firefox does not interpret encoded URL as a URL

When I paste the following URL into the URL bar, it works on Chrome and Edge, but Firefox returns a 404 (page not found): https://github.com/nidi3/graphviz%2djava#user%2d… (read more)

When I paste the following URL into the URL bar, it works on Chrome and Edge, but Firefox returns a 404 (page not found):

https://github.com/nidi3/graphviz%2djava#user%2dcontent%2dhow%2dit%2dworks

How can I get Firefox to recognize encoded URLs?

The un-encoded URL works, but is fragile because of the hyphen-minus characters. The source text is on a Powerpoint slide, and preservation of the hyphen-minus depends on the PDF writer, any PDF tools used (croppers, n-uppers, rotaters, page manipulators/extractors/combiners, etc.), and the various systems on which the document is processed.

Asked by FoxyFirey 7 months ago

Last reply by FoxyFirey 7 months ago