Firefox Support Forum

I use Earthlinke as my ISP, and have for 20 years. All of a sudden when I open Firefox now it will not open my ISP home page (https://my.earthlink.net/) and I get a "Problem opening page"

Secure Connection Failed

An error occurred during a connection to my.earthlink.net. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.m Loading Page" message with

It is secure but is being blocked.

I have lost access to my Firefox account to get back on Facebook and my email address. Can you help me out to get back on my Firefox via my desktop Firefox app, please.

I have my own intranet page which is set as my main page in Firefox. How can I open a network folder in Windows Explorer with Firefox? I don't want to view the folder through Firefox.

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

I want "Firefox Suggest" suggestions to operate like normal in regular windows, but not show up in private windows.

Is this possible with an "about:config" tweak?

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

I definitely did not post those messages and I could not even find one except for 2 people who wondered about them. The suspect posts were NOT sent from [edited email from public] @optimum. net. I don't even post in firefox. I use it strictly as a browser and I NEED it back please. You have the wrong Tracy. I was hacked by a fake McAffee but that was taken care of by scrubbing my computer by the REAL McAffee and it was returned to Dell for a new one. Thank you for your help

Hello. I'm looking for one particular bookmark I added to my account at some point this year but deleted it a day or two later. I have already tried the restoring from backup function in bookmark manager, but because I update bookmarks frequently, it only dates back to March 20th, and it appears the bookmark I'm looking for was made before that date. Is it possible for me to gain access to restore points even further back so I can look through them one by one? Thanks.

I have been downloading files from wetransfer.com for years without any problem. The download now fails, although, if I send it to another computer there is no problem. Is Firefox blocking the download, and if so how can I get it back?

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

I use the Firefox sync feature between both my mac & Windows Machine. I had many bookmarks saved(since over a year). In the windows machine, the bookmarks folders were not that much required, so i deleted them there. . My bad, Unfortunately lost them on my Mac too. My Firefox account mail is : [edited email from public] @gmail.com . Please help me with restoring my bookmarks folders. Had many learning resources & useful resources in them.

When I try to access a few common sites, such as Lowes.com and Totalwine.com, I get the following message:

An Error has occured We apologize for the inconvenience, but the requested url is invalid. It may be a result of using special characters that are not accepted at this time. Thank you for your patience.

If I really need to access the site I can open Google Chrome and they will open with no problem.

How do I fix this issue? BTW Firefox just loaded the latest update and the problem still exists.

Thx, Bill

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

I'm using office365 mail and I cannot drag a file for mail attachment. This works fine in other browsers and I haven't been able to find a way to do it. I really need to do this for my work, so I'm starting to use another browser, which I didn't want to.