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My laptop won't let me live stream

I am unable to livestream video services from a monastery in the UK. I have clicked into the little shield at the left end of the web address bar in order to turn off th… (read more)

I am unable to livestream video services from a monastery in the UK. I have clicked into the little shield at the left end of the web address bar in order to turn off the enhanced protection, but this does not have any effect, even though the website shows up as having had the protection disabled. I don't know whether I need to do anything in Firefox settings.

I was advised to use Google Chrome, and that browser does let me enter, but I prefer to stay with Firefox for all my browsing. I am an elderly person, and have to work harder than my children and grandchildren to keep up-to-date. If you could help me with some very clear instructions with the minumum of technical jargon I would be most grateful. I submit below a screenshot of what I see on the site despite the protection having been switched off on the little shield.

Asked by gbedani 2 years ago

Answered by jonzn4SUSE 1 year ago

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Firefox Deceptive Site partner in China

In China (Mainland) the Firefox Now showing both Associate Press and Russian sputnik concerning Ukraine as "Deceptive Site" (e.g. https://apnews.com/article/russia-ukrain… (read more)

In China (Mainland) the Firefox Now showing both Associate Press and Russian sputnik concerning Ukraine as "Deceptive Site" (e.g. https://apnews.com/article/russia-ukraine-putin-europe-nato-49abe49e9b35833a385fe10db802dc5a). So I have 2 questions.

1 Who is responsible for the collection of Deceptive Site in China (for those who don't know, Chinese Firefox is run and supported by "Beijing Zhimou firefox", not mozilla) 2, and more importently. what information would it need to be sent to use the "Deceptive Site" function (or more sepsifictly, is firefox sending what sites I visit to its partner? and if yes what, and who)

Asked by kefeiwu 1 year ago

Answered by Paul 1 year ago

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Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (read more)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

Asked by cvwest 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Use different search engines in different multi-account containers.

Is there any way to use different search engines in different multi-account containers? I know it is quite the niche use case, but I'm still curious if there is some sort… (read more)

Is there any way to use different search engines in different multi-account containers? I know it is quite the niche use case, but I'm still curious if there is some sort of way. I would like to generally use DuckDuckGo, but my school blocks it, forcing me to use google. Is there a way I could set just the school container to use google? Thanks!

Asked by ajtbecool 1 year ago

Answered by TyDraniu 1 year ago

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Belgian eID don't work with FF 98.0.2 !!!

Hello, From the version 89... we have a non solutioned problem with Firefox... In Belgium, we use a "electronic Identification card" to access differents officials web s… (read more)

Hello,

From the version 89... we have a non solutioned problem with Firefox... In Belgium, we use a "electronic Identification card" to access differents officials web site. but with Firefox I (We!!!) have a problem... the identification process loop with a message "Please insert the smart card" ??? After I receive the message: "Secure Connection Failed

An error occurred during a connection to certif.iamfas.belgium.be. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred.

Error code: SEC_ERROR_PKCS11_GENERAL_ERROR"

I restart, I reinstall FF, I reinstall the eID software... no way!!! But it's work fine with Chrome, Edge,... Why not with Firefox 98.0.2 ?!? It's very important to find a solution for the belgian users, without this support, the users go to Chrome, Edge,... Have a nice day, Philippe

Asked by philippe.smets 1 year ago

Answered by cor-el 1 year ago

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Trying to log into Facebook but I keep getting prompted for two factor authorisation but FF not FB

Hi, FF browser is asking me to insert my security key when I attempt to log into Facebook. I do have a security key but that has repeatedly failed and I am now blocked. T… (read more)

Hi, FF browser is asking me to insert my security key when I attempt to log into Facebook. I do have a security key but that has repeatedly failed and I am now blocked. The block is only in FF browser. I can access Facebook normally on other browsers.

Thanks,

Ray

Asked by ray81 1 year ago

Answered by cor-el 1 year ago

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Red striped address bar?

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled. … (read more)

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled.

How to I remedy this?

Asked by jeffcren 1 year ago

Answered by cor-el 1 year ago

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Facebook Container and email log in and Relay

Thank you in advance for your help! Background: I use FB container, do not have a FB account (although did several years ago), and have other privacy add-ons through Moz… (read more)

Thank you in advance for your help! Background: I use FB container, do not have a FB account (although did several years ago), and have other privacy add-ons through Mozilla. I have 'high' security settings. Issue: When I am asked to create an account using an email address - the FB container pops up and indicates that if I use my 'real' email address (I have a few on different services) - FB can track me. Note that FB container does not pop up when using other sites where email accounts are required. Question(s): Can FB track me even though I don't have a FB account? Even if I use an email alias - am I still protected from FB?

I looked at Relay - but it looks like it needs access to your computer and complicated.

Thanks again. You are a great team of folks who volunteer.

Asked by Eleonore 1 year ago

Answered by TyDraniu 1 year ago

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History in Firefox shows emails.

I have been using Firefox for a long time. I can't even think of using another of those of the other browsers tht are so intrusive. I just noticed, and I think it is new… (read more)

I have been using Firefox for a long time. I can't even think of using another of those of the other browsers tht are so intrusive. I just noticed, and I think it is new,, that my history button shows my personal emails I have visited. Of course no one can go there and see the entire email massage without my login and pwd. But it is still awful - for example I just looked again and there is the security verification code - 3****2 - I just used to sign up for Firefox Accounts. So all my subjects of personal concern are right there for all the world to see what I am talking about with other people. I don't have anything to hide (right now) but I can imagine many ideas that I would rather not have snooping eyes able to see. I'm sure that many people with different lifestyles that me would be LIVID if they knew that their subjects of emails were available to be visible on an open page. - Here are some others in my history list: "Adrian-Your credit limit has increased--Chase..." "John L***** has joined your personal meeting room" "Lucky Brand Jeans + casual pants now buy one get 1 . . ." "Your Online Bill is available - Verizon Wireles . . ." - - - Like I said, I don't remember ever seeing history references to my personal emails before. I enjoy using the history button - it's much faster than going to bookmarks or typing in. I have looked at the subjects of help but it doesn't seem to cover this. I hope I don't have to go to the trouble of VPN or "Always delete history" - - hope you can help with a bug fix or simple setting. - - Jerme

Asked by Jerme 1 year ago

Answered by FredMcD 1 year ago

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Require password for firefox settings

I'm trying to make it so I can require a password to open firefox settings menu. I'm not talking about primary/master password settings for sites, I mean clicking setting… (read more)

I'm trying to make it so I can require a password to open firefox settings menu. I'm not talking about primary/master password settings for sites, I mean clicking settings from the upper right three bar requires a password.

I'm setting up a laptop for my daughter, and I don't want her to be able to fiddle with them, and all google will show is the master PW thing that has nothing to do with what I'm trying to do

Thanks in advance

Asked by Evil_J 1 year ago

Answered by cor-el 1 year ago

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notifications on my destop

Hi Support help! In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications … (read more)

Hi Support help!

In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications are showing in the right side of my Mac.

Now today they are even more aggressive and stacking up.

I've managed my Apple security settings and activated the natural firewall that comes with my Mac.

My Mac is up to date with latest operational systems.

My Firefox browser form Mozilla is up to date.

I've never experienced this problem previous and I've been using Mac since 2005. I upgrade every few years. and my latest Mac computer is about a year 1/2 old.

I have no other issues with my computer or my browser, Firefox.

I've been troubleshooting this through Mozilla support and have no add-ons or newly installed plugins.

I have no plug ins installed.

I've looked at my Firefox security settings and I did not have the pop-up blocker on but I'm not experiencing any issues with pop ups per se and I use Adobe creative cloud and have many other sites I use that have pop up window to enter data and perform functions so I'm not going to set it to cause me problems getting my work done since that is not even the issue here.


This concern is a notification that keeps showing up and I started by clearing my cache space On Mozilla Firefox privacy settings.

Now I'm asking to see if there is something else I can do to stop this notifications form happening. Its likely a simple answer I simply over looked?

When I go into my notifications on Apple Mac notifications are allowed and in many cases I need them but in this case as this recent events of odd spammy notifications on Firefox I don't need them unless they are real and I need to do something.

I did not click on any of them or try to open them.

These notifications describe needing to stop viruses, my computer is at risk, urgent with red caution symbols and other urgent notifications. My Mozilla Firefox account does not show anything like that and all my security updates are done for Firefox.

Help, please? Is it something obvious or am I needing to take certain actions?

I've cleared the Firefox cache in accessing info on the settings. And when I send this I will close and restart my computer.

Maybe nothing but a few days ago doing research I clicked a article that seemed fine in my search results but it took me to a completely different page and it asked to allow or not allow notifications. I clicked away form the page by closing out the tab.

They could be related but I haven't figure out how to stop it. Thanks in advance.

Arigato, Namaste.

Asked by chinarosy 1 year ago

Answered by Bithiah 1 year ago

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Deleted active sessions and history

You just deleted all my active tabs and history I don't know what happened but yesterday I had 7 pinned tabs and 6 active tabs. Today all is gone and my history is delete… (read more)

You just deleted all my active tabs and history I don't know what happened but yesterday I had 7 pinned tabs and 6 active tabs. Today all is gone and my history is deleted. What the actual [expletive]?

Please follow the Mozilla Support rules and guidelines. Thank you.

Asked by christopher.kerkhof 1 year ago

Answered by cor-el 1 year ago

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Passwords to not work with Firefox 99 Mac

I cannot log into certain web sites using Passwords with Firefox. Yesterday I was unable to upload an invoice on the Kensington.com site. Today I am totally blocked in my… (read more)

I cannot log into certain web sites using Passwords with Firefox. Yesterday I was unable to upload an invoice on the Kensington.com site. Today I am totally blocked in my city's municipal web site. https://www.newtonma.gov/ I am trying to report a missed recycling pickup at their "301" site on the front page, and I have an account, but it will not accept the existing passwords and trying to change it blocked any further efforts, giving me a dead end by saying any password I use with Firefox is invalid. It's not all sites but it is some sites. The problem occurs with both Firefox 99.0 and Firefox99.01. Using it on a Mac running Big Sur, 11.6.5

Asked by jeff186 1 year ago

Answered by jeff186 1 year ago

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Disable extensions in Bank container

Hi, I would like to know if it is possible that when I open a banking container all my extensions are disabled. In case there is a hacked one it will be disabled. Also th… (read more)

Hi, I would like to know if it is possible that when I open a banking container all my extensions are disabled. In case there is a hacked one it will be disabled. Also they are not necessary for the web banking.

Thank you!

Asked by sparkticus20 1 year ago

Answered by TyDraniu 1 year ago

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Firefox after update claims to be manager by my organisation (updated by avira virus product)

After avira virus product have updated firefox on my Windows 10 pc firefox now claims to be managed by my organisation. I have made the attached clip of screens to illust… (read more)

After avira virus product have updated firefox on my Windows 10 pc firefox now claims to be managed by my organisation. I have made the attached clip of screens to illustrate the current situation. The pc stand alone pc on a local network. My question is: How do I remove the restriction? (note: I find no adequate solution i about:config)

Asked by john608 1 year ago

Answered by FredMcD 1 year ago

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'Delete cookies and site data when Firefox is closed' just doesn't work.

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history. Checking the box to do just this in 'Privacy & Securi… (read more)

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history.

Checking the box to do just this in 'Privacy & Security' will delete cookies when I close Firefox - but all the site data remains. Under 'History' I have 'use custom settings' enabled, as well as 'remember browsing and download history'. I've tried various permutations of this, but can't get it to do what Firefox says it will.

Being able to do this is one of the main reason I want to use Firefox, but it doesn't seem to work. I have to manually delete both cookies and site data.

Any suggestions to try to delete cookies and site data when Firefox closes, but remember history?

Asked by rockpapersizzors 1 year ago

Last reply by cor-el 1 year ago