Website opens for a moment then goes blank

I open a website (opentable.com) and it opens momentarily then the screen goes blank white. I can open the site using microsoft edge. Something has changed as this prev… (read more)

I open a website (opentable.com) and it opens momentarily then the screen goes blank white. I can open the site using microsoft edge.

Something has changed as this previously was not a problem

Asked by roldenkamp 2 months ago

Last reply by zeroknight 2 months ago

cannot install Firefox 124.0.2

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device speci… (read more)

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Asked by jdhersh 4 weeks ago

Last reply by zeroknight 3 weeks ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 1 month ago

Last reply by cor-el 1 month ago

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (read more)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 1 month ago

Last reply by jonzn4SUSE 1 month ago

Just got FireFox. Need help knowing if its using too much memory.

Just downloaded Firefox a day ago; since a friend told me that its better than Edge. It seemed fine at first and then went and looked at task manager. It's using way more… (read more)

Just downloaded Firefox a day ago; since a friend told me that its better than Edge. It seemed fine at first and then went and looked at task manager. It's using way more memory than Edge. Firefox has 19 separate tasks running totaling to ~1,500 MB. I need to know what I can do to lower it. My friend made it sound like Firefox was way less memory intensive. I don't even keep 10 tabs open at a time. Any help would be appreciated.

Asked by CubanCrocodylus 2 months ago

Last reply by zeroknight 2 months ago

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 5 months ago

Last reply by cor-el 5 months ago

Themes do not stay locked since several updates back.

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when … (read more)

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when it is the only theme many of us with visual problems can use. MANY people have complained about this (read your own reviews). FIX IT! It's doubtless a five minute job to put this back the way it was.

Asked by Shaun Russell 5 months ago

Last reply by cor-el 5 months ago

Intrusive popup: coupon2deal

Often, when I go to a website with a store, a website called "coupon2deal" (coupontodeal.com) will pop up. It will be at the beginning of my list of tabs, and it will hav… (read more)

Often, when I go to a website with a store, a website called "coupon2deal" (coupontodeal.com) will pop up. It will be at the beginning of my list of tabs, and it will have a miniature tab with no exit button (I need to right-click it to exit). I believe this may have started after I installed the Honey extension, a similar service, but it has not gone away after uninstalling Honey. I tried blocking the site, but the tab still pops up, just with the website blocked.

Asked by Sean M 2 months ago

Last reply by cor-el 2 months ago

Inserts - a bit like Outlook inserts

Firefox often display messages at the lower right corners - only from selected sites. It drives my crazy - because I have to click on each and ervy one. How can I selec… (read more)

Firefox often display messages at the lower right corners - only from selected sites.

It drives my crazy - because I have to click on each and ervy one.

How can I select the sites which are displayed or can I shut them off all together ?!?


Please advise !

Asked by wolfarl 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

A GREAT BIG THANK YOU

I dont know how to respond to the great persons that responded to my Invalid url problem, I tried the hold down shift key option (IT WORKED) afer going from a hairy dude… (read more)

I dont know how to respond to the great persons that responded to my Invalid url problem, I tried the hold down shift key option (IT WORKED) afer going from a hairy dude to almosy bald over the last few days all I can do is say thanks to all of you and Firefox. TOP JOB and have given a score out of 10 18

I can only hope you guys get this message as at my age 81 today's technology 2024 can be and is an assue

Cheers

Asked by hardyards18 3 months ago

Last reply by James 3 months ago

Website breakages, how to manage

It seems like more often lately that in the past. I just tried to post on the Portableapps website, and had all sorts of problems there. I had to use Chrome to post. … (read more)

It seems like more often lately that in the past. I just tried to post on the Portableapps website, and had all sorts of problems there.

I had to use Chrome to post. Actually, when I went first opened the page in Chrome, I got an alert that six trackers were found, and did i want to disable them.

Perhaps that relates to Firefox and accounts for some of the bad behavior?

I'm getting tired of this. There must be a happy medium between security and unencumbered usage.

Maybe it's one of my apps, i.e. Canvasblocker. It has a ton of settings options, and I don't have a clue what to do with them. Aside from that and Ublock, I don't see any others that fit that category.

Maybe it's something in my browser settings?

Asked by noel_envode 4 months ago

Last reply by zeroknight 4 months ago

Chrome taking over FireFox and Brave Browsers

I just had to reinstall Firefox because It keeps trying to take over Firefox. I had to delete Cert9.db., I found in my Profile. How would I solve this problem permanentl… (read more)

I just had to reinstall Firefox because It keeps trying to take over Firefox. I had to delete Cert9.db., I found in my Profile.

How would I solve this problem permanently without having to go back and troubleshoot over and over again?

Asked by Yolanda 3 months ago

Last reply by James 3 months ago

having to clear my cookies every day or pages wont load properly

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break … (read more)

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Asked by superkitty914 2 weeks ago

Last reply by zeroknight 2 weeks ago

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (read more)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 2 weeks ago

Last reply by zeroknight 2 weeks ago