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I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. S… (read more)

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.

Asked by Yolanda 3 months ago

Last reply by cor-el 3 months ago

Sites are often not saving login

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to … (read more)

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help

Asked by Zilas0053 3 months ago

Last reply by cor-el 3 months ago

password reset but I can't loose my data

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login … (read more)

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login with login through google and I can prove I actually own the account in anyway other then password cause i changed it a bit ago and just can't think of the whole thing

Asked by Shadow Mills 3 months ago

Last reply by cor-el 3 months ago

Lost session

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Tha… (read more)

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Thank you

Asked by Tomáš 3 months ago

Last reply by jonzn4SUSE 3 months ago

Download status bar missing / unavailable

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned. I spent 30 minutes attempting to downloa… (read more)

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned.

I spent 30 minutes attempting to download/extract a settings file from an Addon until I noticed that Firefox was silently downloading it to my Downloads folder without any notification that it had started or completed.

The download bar was a known solution for this; The bar itself did not obscure the current webpage, provided immediate feedback on download initiation, progress, and completion. Provided quick access to open the file(s) or find options about the file(s), and the download bar could be dismissed quickly if the vertical page space was required/desired.

The hidden download tray is a horrible design idea, makes it difficult to see if your downloads have started successfully, when they have completed, and how to access them. Additionally, the introduction of 'hint' popups to support this feature actively obscure the webpage you're viewing, making them dramatically worse than the download bar, which left the page completely usable and only required a few pixels of height at the bottom.

This is a major design flaw.

Asked by nathan 3 months ago

Last reply by zeroknight 3 months ago

Firefox timesout while trying to connect to URL

I sometimes have a problem connecting to a URL. It does not make any difference which URL. Microsoft Edge has the same problem when this occurs. I have two network con… (read more)

I sometimes have a problem connecting to a URL. It does not make any difference which URL. Microsoft Edge has the same problem when this occurs.

I have two network connections. One is via Ethernet and one via WiFi. I generally don't connect the WiFi since I am sitting next to my router. Yesterday, when this occurred, I connected the WiFi and everything worked. I thought it had something to do with my WiFi, but today when it failed I tried the same thing and the problem continued.

I ran the Microsoft troubleshooter and it displayed that I was connected to the Internet.

When this occurs I can ping my router successfully, but I cannot connect to my router via Firefox or Microsoft Edge.

Today I rebooted my router, even though other devices do not have a problem connecting to the Internet, and when the boot was completed everything worked. When I rebooted the router my PC indicated that it did not have a connection and when it was able to access the router initially it indicated that I did not have a connection to the Internet. When my PC indicated it had an Internet connection Firefox functioned correctly.

I have a UPS which has my router, modem, and desktop PC connected. We have had power failures and either my PC is turned off or I turn it off. My router and modem continue to function and we can access the internet via tablets or cell phones. I was wondering if the power failure somehow could have affected my network provider and I needed to reset my router so that it could establish a new connection to the modem. Don't know if this makes any sense or not.

I have Microsoft Office 2021 which is Microsoft's perpetual license version of Office 365. I use Outlook in Microsoft Office 2021. What surprised me is that when this is going on Outlook will function correctly.

Is there anything I can access in Firefox that can help me determine what is going on, or do you have any suggestions?

Asked by Bill 3 months ago

Last reply by cor-el 3 months ago

My desktop screen display

Why do I have TWO Firefox icons shown on my desktop screen? If I click on #1 it says: "Created Tuesday, February 20, 2018" If I click on #2 it says: "Created Tuesday, … (read more)

Why do I have TWO Firefox icons shown on my desktop screen? If I click on #1 it says: "Created Tuesday, February 20, 2018" If I click on #2 it says: "Created Tuesday, December 05, 2023" Do I need both? or can I delete one of them? Thanks.

Asked by John Bruton 3 months ago

Last reply by jonzn4SUSE 3 months ago

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

why does firefox open 15 sessions in task manager when i openy have 5 windows open!! its seems rediculous the software opens 3 times the amount of windows i have open s… (read more)

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

its seems rediculous the software opens 3 times the amount of windows i have open

s u c k i n g THE HELL OUT of memory and cpu

i can understand DOUBLE the amount BUT TRIPLE???? give me a brake!

Asked by robertmbolingiii7 3 months ago

Last reply by cor-el 3 months ago

Prepopulating Visited URLs

When I want to go to the NY Times, and i type "nyt" the address bar automatically populated with the rest of the URL "nytimes.com". When I do the same thing with gmail an… (read more)

When I want to go to the NY Times, and i type "nyt" the address bar automatically populated with the rest of the URL "nytimes.com". When I do the same thing with gmail and "gmail" it runs a search on a search engine instead of completing the rest of the URL.

Why would it do this for one website and not another? How do I fix this, I use gmail all the time so its a bit of a time waster.

Thank you in advance for your help!

Asked by dbarnett13 3 months ago

Last reply by zeroknight 3 months ago

Strange error on My.Nintendo.com

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser. When I open th… (read more)

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser.

When I open the site it stays for a few seconds, then loads an error page. Then this error page reloads itself every few seconds. I tried to include some Inspect tool details. Before a 404 error there are 303 and 302 responses. I live near my friends who do not have this issue (same ISP too) so it's not a regional issue. In the screenshots the four (and two more further down) red GETs below are all "304 Not Modified" status'd

I'm not sure what type of info I can dump from the browser or how, to help diagnose this. I'm on Windows 11 (though I was having this isue on my dual-booted Linux install too), on version 121.0.1 (see screenshot of About Firefox for more?)

Thank you for your time reading my post, please help me report this with more details.

Asked by nathan.zan6037 3 months ago

Last reply by James 3 months ago

Crashy

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11. I ran troubleshooting mode and it shows 0 crash reports. On my ol… (read more)

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11.

I ran troubleshooting mode and it shows 0 crash reports.

On my old computer, I had 4 Firefox windows open, a half dozen extensions, ~200 tabs and it was quite stable. This brand new install is running one window, 3 extensions, a dozen tabs open, and freezes and crashes pretty much every time I try to read my email (or do anything else that involves clicking).

How do get a stable Firefox?

Asked by shortsmartloud 3 months ago

Last reply by cor-el 3 months ago

Antivirus message concerning Firefox

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like: It was tried to acc… (read more)

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

Asked by RG 3 months ago

Last reply by cor-el 3 months ago

Some Installed Add-Ons Not Visible on Task Bar

I am an experienced Firefox Add-On user. I have installed Firefox on a new build Windows (10) computer. Only 4 of my 8 installed Add-Ons will show on the Task Bar This… (read more)

I am an experienced Firefox Add-On user.

I have installed Firefox on a new build Windows (10) computer. Only 4 of my 8 installed Add-Ons will show on the Task Bar

This is not a problem on my two other Windows machines that share the same Mozilla account for Bookmarks & Passwords. (Other machines are also 4K displays).

I have uninstalled then reinstalled Firefox several times on the new machine, nothing seems to work.

I suspect there is a simple fix, but it eludes me.

Suggestions?

Asked by snow_cop 3 months ago

Last reply by cor-el 3 months ago

After update to 121.0.1 tabs barely visible

Since updating to 121.0.1, only the top edge of the tabs in my menu bar are visible (see image). I tried reinstalling, restarting, and switching to a different theme. Any… (read more)

Since updating to 121.0.1, only the top edge of the tabs in my menu bar are visible (see image). I tried reinstalling, restarting, and switching to a different theme. Any thoughts on why this is or how to fix it? Thanks in advance!

Asked by sfwriter1 3 months ago

Last reply by cor-el 3 months ago

How to remove the Add Bookmark popup prompt when you right click -> Bookmark Link?

I don't want to get the 'Add Bookmark' popup prompt when I right click -> Bookmark Link, I just want it to bookmark the link. Unchecking 'Show editor when saving' doe… (read more)

I don't want to get the 'Add Bookmark' popup prompt when I right click -> Bookmark Link, I just want it to bookmark the link.

Unchecking 'Show editor when saving' doesn't disable this popup.

I use 'right click -> Bookmark Link' a lot, so would really appreciate a fix, thanks :)

Asked by uber varrock 3 months ago

Last reply by zeroknight 3 months ago

Firefox reopens previous tabs while incognito window is active

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked. … (read more)

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked.

Asked by lokeyhermit 3 months ago

Last reply by Graham 1 month ago

Email links do not open in Firefox

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How com… (read more)

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How come?

Asked by mjware8 3 months ago

Last reply by zeroknight 3 months ago