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searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 3 months ago

Last reply by zeroknight 3 months ago

Why after last update I cannot play/pause video with spacebar after alt+tab to firefox? and some other things

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to w… (read more)

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to work, other buttons work, other video websites like netflix dont have any problem. I remember new update tab opened. Why do you have to break everything? Don't know how long that show all tabs button is up there but I tried couple times to remove it and its impossible, why URL bar is also search bar? Why? everyone can but search bar whenever we want, even right next to it, who thinks of this bullshit? Instead of being user friendly you put useless shit into it making it work like a my 16 bit PC when people expect it to run smoothly and quickly.

Asked by Kacper 5 months ago

Last reply by zeroknight 5 months ago

Firefox freezes

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes. I have uninstalled and reinstalled. Using Windows 11 Pro 22H2. … (read more)

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Asked by Trevor Appleton 4 months ago

Last reply by zeroknight 4 months ago

trying to open new window w/o any open tabs

Hello! I can't figure out what setting to fix this: every time I click to open a new window, about 35 tabs automatically open up that I have closed several times in the … (read more)

Hello!

I can't figure out what setting to fix this: every time I click to open a new window, about 35 tabs automatically open up that I have closed several times in the past. I simply want one new window without any previously opened tabs.

I've tried:

  • clearing my entire search history several times
  • shutting down Firefox and reopening (which opens up all those tabs)
  • uninstalling Firefox and reinstalling it
  • initiating the latest Firefox updates
  • restarting my computer
  • turning my computer on and off
  • looking through every single preference in my Firefox settings (I've unchecked anywhere it talks about opening tabs)
  • reading various articles on Firefox's support page and on other support websites to try to figure this out (there's little info on this problem; the support is mostly about how to save previously opened tabs

Please help! I'm tired of having to close down all these tabs every single time I have to restart my computer or have to shut down Firefox. It slows down everything I'm trying to do.

Thank you!

Asked by ortegly_44 3 months ago

Last reply by zeroknight 3 months ago

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (read more)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 months ago

Last reply by jonzn4SUSE 5 months ago

‘I have macbook. When open a puzzle e.g. sudoku, it jiggles about (which I have video of). When same puzzle is opened by ipad or Safari this doesny happen. Why’

I have macbook. When I open a puzzle e.g. sudoku, the puzzle costantly jiggles about (which I have video of). When same puzzle is opened in PC, ipad or Safari this doesn'… (read more)

I have macbook. When I open a puzzle e.g. sudoku, the puzzle costantly jiggles about (which I have video of). When same puzzle is opened in PC, ipad or Safari this doesn't happen. Why?

Asked by Hugh Colby 5 months ago

Last reply by cor-el 5 months ago

Get logged out of gmail and youtube whenever i close firefox after clearing history once.

I would like to remain logged into google and youtube after i close firefox. After clearing my history once, i now get logged out every time i close firefox. Please help… (read more)

I would like to remain logged into google and youtube after i close firefox. After clearing my history once, i now get logged out every time i close firefox.

Please help :)


Kind regards,

Thomas Kunst

Asked by Thomas Kunst 4 months ago

Last reply by cor-el 4 months ago

The first time a user needs help, please :)

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it. Tha… (read more)

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it.

Thank you, Christopher

Asked by Christopher 4 months ago

Last reply by Paul 4 months ago

Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (read more)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

I have a zombie reddit.com cookie that always comes back within seconds even though I blocked it

I've had this for a few months now and it's driving me crazy. I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps … (read more)

I've had this for a few months now and it's driving me crazy.

I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps coming back. So I finally deleted every trace of Firefox off my computer, deleting the library files, everything. I download a brand new copy of Firefox, start it up and within seconds have a reddit.com cookie. There are no reddit pages open, no tabs, no nothing.

Also, I keep reading that you can right-click or control-click on a cookie to inspect it but that does not work for me on FF 115.4. I cannot find any way to look at the cookie code in Firefox.

I'm on the verge of just giving up on Firefox at this point. Any help would be greatly appreciated.

Asked by Mescalito 5 months ago

Last reply by zeroknight 5 months ago

Update caused bookmarks to disappear

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro. … (read more)

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Asked by larrystillwell 5 months ago

Last reply by Paul 5 months ago

All of my bookmarks are gone

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? … (read more)

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Asked by forestlisinski 5 months ago

Last reply by cor-el 5 months ago

Can't sign on to Rocket Mortgage or Synchrony to pay my bills

Since installing Avast Plus I can't sign on to some accounts to pay my bills, such as Rocket Mortgage and Synchrony. I have to go to Microsoft Edge in order to pay these… (read more)

Since installing Avast Plus I can't sign on to some accounts to pay my bills, such as Rocket Mortgage and Synchrony. I have to go to Microsoft Edge in order to pay these bills.

Asked by Diana Ames 4 months ago

Last reply by jonzn4SUSE 4 months ago

Repeated login prompts after successful login to password protected website

Greetings... On a daily basis, I access a group of websites that use the same username and password for login, so logging into one of the websites automatically enables … (read more)

Greetings...

On a daily basis, I access a group of websites that use the same username and password for login, so logging into one of the websites automatically enables my access to each of the group websites, as a result of a cookie created by the initial login. As a result, I encounter only one login challenge as I actively access each of the group websites.

However, beginning in October, I began to experience repeated login challenges after I had successfully logged into one of the group websites. The repeated login challenges occur randomly whenever I selected a hotlink within the website. The repeated login challenges occur either within the website that I initially logged into or one of the subsequent group websites that I selected to access.

The only changes to my Firefox web browser have been the periodic version updates. I have tried making changes to the Firefox Privacy & Security settings, but the repeated login challenges continue.

I have also contacted the group websites support and advised them of this problem, but they have been unable to provide any assistance.

Could the repeated login challenges be caused by a periodic version update to my Firefox web browser? If not, then what else might be the cause?

Thank you in advance for your help!

Asked by Ted Benjeski 4 months ago

Last reply by cor-el 4 months ago

why are there false tabs open when i restore the session?

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use for… (read more)

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use fore months are opend wtf can i do????

Asked by kevinwiktora 4 months ago

Last reply by cor-el 4 months ago

Amazon wont load WAY too slow only partiallyy loading

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my … (read more)

i troubleshooted everything , I did a refresh , things got worse Amazon just isnt loading Other quirks after the refresh like opening a window instead of a tab ( yes my settings show tab) It causes other websites to run slow i turned off my ghostery , ran in trouble shoot mode, amazon works fine in chrome ( which i downloaded just to check , please don't make me go to chrome )


I've been with firefox since netscape 1

Asked by cyntaur 2 months ago

Last reply by cor-el 2 months ago