Firefox Support Forum

Firefox. LinuxMint 21.3 Cinnamon 6.0.4 , Google Mail Compose, Pressing and holding the arrow key moves the cursor one character at a time. Google Chrome works fine.

For a couple of weeks now, out of nowhere, links I click from emails sent to me open in new tabs but are blank pages. This includes download links, so I'm unable to see any links or download anything being emailed to me by a number of senders. Weirdly, some senders' links work. I didn't change anything and don't know what to do about this. Please advise if you have a solution, thanks!

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an insecure page. This also happens on my laptop. On both desktop and laptop I am using firefox with duck duck go as an add on. However. In using my mobile with the stand alone duck duck go browser, I can log in and complete the task. This points to a problem with Firefox. Any advice's. This seems to be recent as I have used the laptop and desktop to use the check for a taxed car system ok in the past.

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

I have many webpages open in many browsers and tabs. From time to time, FF locks up, and then the PC locks up, and the only way to resolve it, is to restart (eg: reboot) the PC.

I am running Firefox 122.0 on Ubuntu 22.04. When I have a decent number of tabs open, firefox will often randomly decide to lock up completely. GUI is almost entirely unresponsive. I can right click the menu bar area and get the Menu Bar/Bookmark Options/etc. context menu, but it's also screwed up (2 options that are normally there are completely missing). This has occurred for a year or so. Originally, I used the snap version but recently backed up and switched to installing from .deb. Still the same issue. I saw recommendations for turning off hardware acceleration, and that didn't prevent the problem. Running `top`, I see that I always have plenty of memory (at least 10G free) free and worst case 1 thread is being run 100% but the others are hardly being utilized. No crash reports are generated (I will pkill firefox to stop it). Addons and extensions are all disabled.

I recently realized that hitting the windows key with firefox frozen will allow the web page to show again, but it's back to frozen. I keep hitting the windows key, and it will unfreeze just momentarily to show me the current webpage that is up. I can also Ctrl+N and open a new window, and the new window works perfectly fine independent of the completely frozen first window.

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I needed to re-login to every single s...t again. So I thought "Why can I just share the same FF profile between systems" Long story short it didn't work on Arch. I was forced to compile FF from source and now it works... but when I'm logged in on Ubuntu and trying to launch FF from GNU I always see this error. it's working when i point out to profile from the command line with "-p <dir>". but even then when I go to about:profiles and click "launch in new browser" it's still pooping with this error. So Am I doing something wrong or it is just impossible to do this seamlessly? is there a better(correct?) way to achieve the same functionality?

thanks for reading, ill humbly take any advice.

EDIT: I have copied the profile's folder to a separate partition which is auto mounted tried it on Ubuntu (at this time it had been working just fine) and after using it on Arch when I was back on Ubuntu it was displaying this error

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

I want certain extensions to be able to run in private windows, but not in normal windows. For example, I would browse normally without a VPN extension, and when I open a private window, the VPN extension would be enabled.

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get a blue button with a padlock image that reads "login to AKCAD," the I get sent to microsoft. I made sure my microsoft account was not hacked and it is not, and I logged out of it. I still keeping getting this; I added the succession of what happens in the attached images. Please figure out what the issue is. Thank you!

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks.

If I sync them, which direction does the sync work in? Will all my Bookmarks on my laptop now appear on my tablet (Which I do not want to happen)? Will all my Bookmarks on my tablet now appear on my laptop (Which I do want)? Will I end up with two copies of most Bookmarks, because all my laptop Bookmarks are transfered to my tablet, plus all my tablet Bookmarks are transfered to my laptop?

I cannot find any explanatioin of what Sync actually does.

Just today a web based TV show has stopped playing, the circle spins for a moment (as if it was loading) the circle then just vanishes and nothing plays.

I am running Win 11, I have successfully had the video play in Edge and Brave.

Firefox however is being stubborn and refuses to play