Showing questions tagged: Show all questions
  • Archived

I am using the latest firefox (recently updated) on windows 7

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither cli… (read more)

When I try to login into www.myverizon.com, after entering user Id and password, the sign in button does NOT activate. It remains "grayed out" and inactive. Neither clicking on the buton, nor pressing the "Enter" key will send the ID and password for verification or denial. However it works fine on another browser. Please advise.

Thank you, Ovide Rajotte

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Asked by justovide 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

I have been trying for a long time to open my hotmail with this browser. I'm tyred ! I only can do with chrome. Trying also to update your browse , no way! I like this browse. Please help me

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired o… (read more)

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired of trying. I am trying to update the browse, it doesn't work ! It seems to me that the mozilla browse i being blocked. thank you for being so good !

Asked by arelisgalavis9 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why is firefox not allowing me to go to pinterest?

I cannot get on the pinterest website - firefox will not allow me access. I tried to go by google too, but firefox still would not let me access pinterest! Why? … (read more)

I cannot get on the pinterest website - firefox will not allow me access. I tried to go by google too, but firefox still would not let me access pinterest! Why?

Asked by saf6m 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I'm unable to use Captcha in any site

Captcha. I have been unable to sign in to many sites because the Captcha window won't appear in Firefox of accept it when I press enter. I'm using Firefox V78.02 32-bit. … (read more)

Captcha. I have been unable to sign in to many sites because the Captcha window won't appear in Firefox of accept it when I press enter. I'm using Firefox V78.02 32-bit. This is a major inconvenience because I NEED to get into certain sites. I just tried to sign in to check my mail-in status report in Florida. I can't get in. HELP!

Asked by GSKWAuthor 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Theme Font & Size Changer

The Font size seems to be reducing to such a degree, that I can barely see it now. Is there an easy way to increase the Font size on the very top tool bar in blue backgro… (read more)

The Font size seems to be reducing to such a degree, that I can barely see it now. Is there an easy way to increase the Font size on the very top tool bar in blue background, just like I used to do using Theme Font & Size Changer?

Asked by Suksan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

all logins and passwords gone after unvoluntary logout and re-login

Hi firefox community, I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox coul… (read more)

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

Asked by tomasz 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

no access to Twitter

I've been using Firefox for more than an year to access Twitter on my pc without any problems. Suddenly since last week I can open neither Twitter home page nor any other… (read more)

I've been using Firefox for more than an year to access Twitter on my pc without any problems. Suddenly since last week I can open neither Twitter home page nor any other link referring to Twitter. I didn't change any settings on the browser. Any click on Twitter after Google search only opens a blank page. Doesn't Firefox support web Twitter anymore ? I can have regular access on my phone or on an old pc using another browser.

Asked by gritos 1 year ago

Last reply by cor-el 1 year ago

  • Archived

RESTORING BOOKMARKS AFTER COMPUTER CRASH

My computer crashed prior to saving my bookmarks via a Fire Fox account. I am running Windows 7, Is there any way possible to reestablish the lost bookmarks. Any help wou… (read more)

My computer crashed prior to saving my bookmarks via a Fire Fox account. I am running Windows 7, Is there any way possible to reestablish the lost bookmarks. Any help would be much appreciated.

Thank you in advance.

Asked by roptm1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Printing issues with Firefox

We use a UPS thermal label printer. If Firefox printints to that printer it works, but if any other printer is later selected, Firefox sends the job to the new printer bu… (read more)

We use a UPS thermal label printer. If Firefox printints to that printer it works, but if any other printer is later selected, Firefox sends the job to the new printer but the paper format stays as the same as the label printer.

The proper paper sizes are set in the printer properties but Firefox seems to ignore them. No other browser software has this issue. Yes, I've reset the printer settings a number of times, the printers all work until another label is printed, then Firefox is again stuck on that label format.

This is has been an issue with previous releases of Firefox, and it continues even with the latest release. Regrettably, if I need to print labels, Firefox is not used because of the need to reset all the printer settings afterwards. I like Firefox, but with this annoying problem, it will not be used often.

Any suggestions other then to continue to reset the printer's settings?

Thanks.

Asked by lenp1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Please Stop Sanitizing My PDF Downloads

When I download a document from an email or a website, I receive a message that Firefox has successfully "sanitized" the document. Then I discover that the hyperlinks, su… (read more)

When I download a document from an email or a website, I receive a message that Firefox has successfully "sanitized" the document. Then I discover that the hyperlinks, such as an RSVP, no longer work. How can I stop Firefox from destroying hyperlinks?

Asked by LINDAHENKE1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to launch firefox automatically in LOW PRIORITY

How to launch firefox automatically in LOW PRIORITY? Before, it was not complicated with a single optimized process. But for a year now, Firefox has been configured in re… (read more)

How to launch firefox automatically in LOW PRIORITY? Before, it was not complicated with a single optimized process. But for a year now, Firefox has been configured in relation to Gaming PCs with 8-16GB of RAM, 4K video and Games which uses PNG of 4MB in animation. It is almost a luxury to be able to use several software at the same time (photoshop, windows, firefox ...). And I'm not talking about all the crap associated with protecting flouted data.

NOTA: Your single process option does not work: it already generates 6 which are not optimized. When you delete the biggest one, all the others close. So I don't see the point of this configuration.

Asked by tamerelapute 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 77.0.1 opens links just by moving the mouse pointer over them

In the last few weeks Firefox 77.0.1 opens links just by moving the mouse pointer over them sometimes. Normally you would click or right-click to open in a new tab but of… (read more)

In the last few weeks Firefox 77.0.1 opens links just by moving the mouse pointer over them sometimes. Normally you would click or right-click to open in a new tab but often I am having links just open of on their own. I was on the phone with a vendor navigating their site when I kept ending up on a different page. Did something change with this version? The vendor also said they have been having issues with Firefox the last week or so. Using Windows 7sp1 32bit. Thanks

Asked by MikeZZ 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Wrong directory with Access to /...

Hallo, I have ab big, big problem with Firefox: The right URL is: https://domain.com/xxx/yyy/index.php The access to this directory is protected by htaccess The righ… (read more)

Hallo, I have ab big, big problem with Firefox:

The right URL is: https://domain.com/xxx/yyy/index.php The access to this directory is protected by htaccess

The right reaction of Firefox should be: "Access to /homepages/5/d44545400/htdocs/domain-com/xxx/yyy/"

This works in the past without any problems.

But now Firefox do the following thing: "Access to /homepages/5/d44545400/htdocs/domain-com//"

This is the wrong directory (xxx/yyy is missing).

The reason of this mistake from Firefox is my mistake.

I typed a wrong URL like https://domain.com//index.php

And now Firefox use always the wrong version with //

I have no chance to realize my login.

What can I do?

Asked by juergen.wilmsmann 1 year ago

Last reply by cor-el 1 year ago