Showing questions tagged: Show all questions
  • Archived

Why does my search engine keep defaulting to Yahoo!?

In preferences I removed all other search engine except Duck Duck Go and set that as my default, but it seems to keep defaulting back to yahoo!. It never used to do this.… (read more)

In preferences I removed all other search engine except Duck Duck Go and set that as my default, but it seems to keep defaulting back to yahoo!. It never used to do this. Any idea why/how to get it to just stay on Duck Duck Go?

Asked by jessicastokey 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

Right-click menu white text and gray background

Problem: right-click menu text is white (disabled menu item is gray) and background is light gray Tried: - I do not have userchrome.css - no changes in preferences >… (read more)

Problem: right-click menu text is white (disabled menu item is gray) and background is light gray

Tried: - I do not have userchrome.css - no changes in preferences > fonts and colors - refresh firefox

- MacOS 10.15.5 with Dark appearance - Firefox Developer Edition 78.0b9

Asked by twnaing 2 years ago

Last reply by yogyta kalwar 2 years ago

  • Archived

Cannot Log Into GMail

I have the latest Firefox OS. I'm on a 7 year old MacBook Pro. I cannot log into GMAIL. It's telling me to try later. HELP!!! xxx-xxx-xxxx THanks, Enver edited phon… (read more)

I have the latest Firefox OS. I'm on a 7 year old MacBook Pro. I cannot log into GMAIL. It's telling me to try later. HELP!!! xxx-xxx-xxxx THanks, Enver


edited phone# from search/spam bots view as this is a public forum and nobody here does support by phone.

Asked by enverhally 2 years ago

Last reply by yogyta kalwar 2 years ago

  • Archived

Firefox not accessing streaming radio

I'm using Firefox with a mac with OSX El Capitan 10.11.6. I've used it for many years, with no problem accessing streaming radio and archived radio. Now, I'm beginning to… (read more)

I'm using Firefox with a mac with OSX El Capitan 10.11.6. I've used it for many years, with no problem accessing streaming radio and archived radio. Now, I'm beginning to not be able to have access. I'm wondering if I need to update to a newer version but am loathe to do so for fear of unintended consequences. Any ideas?

Asked by jplevin1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Incorrect popup message

My wife keeps getting a popup message, "Can't update Firefox to the latest version. Download a fresh copy and we'll help you install it." But she has the latest version, … (read more)

My wife keeps getting a popup message, "Can't update Firefox to the latest version. Download a fresh copy and we'll help you install it." But she has the latest version, she has automatic updates, and when she downloads and installs it manually, it's the same version as before, and she keeps getting the popup message.

She has MacBook Pro, 13" using the Mojave OS Version 10.14.6, Firefox version 77.0.1 (64-bit).

Asked by robert166 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot sign into gmail accounts

Hi! I've been experiencing an issue for the last couple months. When attempting to sign in to Google, the 'Next' button doesn't seem to do anything. It still changes colo… (read more)

Hi! I've been experiencing an issue for the last couple months. When attempting to sign in to Google, the 'Next' button doesn't seem to do anything. It still changes colour when clicked, but doesn't actually to do anything. There's no error message or anything. This also happens when I click 'Forgot email?' and click on either of the options under 'Create account'. I've also not been able to login to a bunch of random sites, but they haven't caused as much inconvenience.

I'm able to sign into Google and all other places when I'm on a private tab however. Since it still works with a private tab, I'm thinking it could be my settings somehow?

Asked by violetgp 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

User-defined keyboard shortcuts on Mac don't work, unless menu item has been displayed

I've assigned user-defined shortcuts to Firefox on my Mac by adding items to: System Preferences -> Keyboard -> Shortcuts -> + icon. This method works fine… (read more)

I've assigned user-defined shortcuts to Firefox on my Mac by adding items to:

    System Preferences -> Keyboard -> Shortcuts -> + icon. 

This method works fine in other applications. However, within Firefox these only work after I've clicked on the menu bar and displayed the item with the shortcut.

For example, I have a shortcut to show the Bookmarks Toolbar defined as "View->Toolbars->Bookmarks Toolbar." In Firefox, under View menu I see the item "Bookmarks Toolbar" with the appropriate shortcut key shown next to it. BUT whenever I open a new window I have to show that menu item again before the shortcut key actually works.

Is this a bug?

I've tried different shortcuts, turning on/off private browsing, defining shortcuts under "All Applications" as well as "Firefox.app"

Thanks in advance for your help!

Asked by dave_schlossberg 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

Firefox keeps on installing itself

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installa… (read more)

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installation "disk" and when I try to eject it it says it's busy... do you know what I should do to install it definitively? Many thanks for your help. Best, y+

Asked by yettalee 1 year ago

Last reply by James 1 year ago

  • Archived

I deleted my cookie data by accdient and I need to recover data, How can I do that?

Hello guys! So i have been searching all over for how to recover my deleted cookie data. I clicked on where it says manage data in the prefences but I didnt mean to click… (read more)

Hello guys!

So i have been searching all over for how to recover my deleted cookie data. I clicked on where it says manage data in the prefences but I didnt mean to click delete data. Is there anyway I can restore that info? It is mostly because I use this site called band camp to download music and I keep a lot of tracks that I want to buy in my cart. but since I deleted the cookie data now all those songs I found are gone along with all the other cookie data. Is there an easy way to do this? im running Firefox 77.01

Asked by Miguel Rios (SD) 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The Weather Channel is now extremely slow

I am now getting extremely slow response from weather.com when requesting radar images. It takes over 30 seconds for the page to load. The same page on Safari loads in … (read more)

I am now getting extremely slow response from weather.com when requesting radar images. It takes over 30 seconds for the page to load. The same page on Safari loads in a few seconds. Also, a Firefox process drives one CPU core to 100% busy for the duration of the load. This something that must have degraded in the last several updates. I'm using Firefox 77.0.1 (64-bit) on macOS. Any one else have this trouble?

Asked by Discloop 1 year ago

Last reply by Eve 1 year ago

  • Archived

Mac OS text replacement doesn't work (and spell check?)

I use text replacement strings (System Preferences > Keyboard > Text) for a lot of things, and they work system wide except for in any forms in Firefox! Is there so… (read more)

I use text replacement strings (System Preferences > Keyboard > Text) for a lot of things, and they work system wide except for in any forms in Firefox!

Is there something I can turn on/off in about:config to allow this?

Is this related to Firefox insisting on using its own spell check dictionary instead of the built in OS dictionary that works in every other app? Can I turn this feature off as well?

Asked by Jmil42 1 year ago

Last reply by cor-el 1 year ago

  • Archived

[BUG] Reader view misses entire sections on bootcamp site https://www.theodinproject.com/

Eg. https://www.theodinproject.com/courses/web-development-101/lessons/how-this-course-will-work With reader view, entire introduction is missing. … (read more)

Asked by fahd777 1 year ago

Last reply by Balázs Meskó 1 year ago

  • Archived

An issue with displaying images on certain sites/FF's profile folder/storage?

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help! Issue: Certain … (read more)

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help!

Issue: Certain websites intermittently display strange behavior, such as not loading interactive content (videos/gifs on reddit, for example, displaying as static images) and some sites not loading images at all (Twitter shows empty boxes where images would be) and a few other similar issues.

Steps I've tried: - Using a private window solves almost all the issues. But disabling all extensions and plugins in a normal window doesn't solve it. (I believe I understand private windows to use the RAM for caching but use the HDD under normal circumstances?) - Enabling/disabling VPN makes no difference, nor does what network I'm on, and other devices on this network have no similar issues - Other browsers on the same computer have no issues - Malware, anti-virus, etc all are active and scan has been run a few times. - Apple's hardware diagnostic turns up no issues, and this has happened now in FF over multiple of the latest versions (not sure when exactly it started) on two different Macbooks, though the new one is from an image of the old one (maybe that's something?) - Uninstalling/reinstalling FF does not make a difference

Where I'm at: The only thing that sort of worked (But it's now stopped working on certain sites, but continues to work for others) is moving FF's profile folder, uninstalling, and reinstalling. I was lead to believe FF would then create a new folder when this happened, but it just kicked up an error for me and wouldn't start. When I moved the old profile folder back and started up the freshly installed version with the old profile folder, the problems were all solved. Though as mentioned, they are starting to happen again on some of the sites. No errors or changes have been made that I can identify, plenty of space available on the HDD, etc.

I've become a big fan of FF over the years (over Chrome), and want to stay in a privacy-focused browser, but I haven't been able to find much that seems to help this specific situation online. Any help is appreciated!

Asked by alex144 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

Mozilla error message after entering 10-digit rrecovery code: "Your e-mail was just returned. Mistyped email?"

First, I see this alert on my laptop's homepage: "Reconnect to Forefox Account" I go through the several steps ending with entering a 10-digit recovery code. Then this er… (read more)

First, I see this alert on my laptop's homepage: "Reconnect to Forefox Account"

I go through the several steps ending with entering a 10-digit recovery code.

Then this error message in red: "Your email was just returned. Mistyped email?"

Wut?!?

Asked by jpmcg3 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Crashing when thunderbolt interface selected for playback

Hi there, Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. … (read more)

Hi there,

Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. Any page like youtube, with video or media embedded causes a crash.

For reference, I'm using a Focusrite Red8pre on a Macbook Pro. The error does not occur when using the laptops speakers for playback.

Any help here would be appreciated.

Cheers, -Harry

Asked by dogledastray 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Yahoo Search Engine - been deleted - keeps coming bac,

I installed Duck Duck Go for Search Engine. And, I've repeatedly deleted Default Browser (which was Google NOT Yahoo). How I find where Yahoo is to COMPLETELY DELETE IT… (read more)

I installed Duck Duck Go for Search Engine. And, I've repeatedly deleted Default Browser (which was Google NOT Yahoo). How I find where Yahoo is to COMPLETELY DELETE IT?

Asked by CharlotteSterling 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox bookmarks

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, whi… (read more)

Hi, When I turned on my computer this morning, my bookmarks were not there. I've tried the steps laid out by Firefox, but no success. I tried another browser, Safari, which I seldom use, and Safari bookmarks were still there. I have many different bookmarks in Firefox so I'd rather not switch over to Safari unless absolutely necessary. Nothing else is missing, so I doubt if I've been hacked. I did check a bank account, which was fine. I'm not a high profile person, so I doubt if I've been targeted. And I see the pic of the lock closed in the URL bar constantly. Any thoughts on this would be appreciated. I'm on Mac OS 10.15.5 (Catalina) Firefox 78.0.1 (64bit) Thanks, JJ

Asked by jjns803 1 year ago

Last reply by the-edmeister 1 year ago