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  • Archived

Side View Window Error

Cannot display my history in my sidebar. Receive this message: XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml… (read more)

Cannot display my history in my sidebar. Receive this message:

XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1:

Cannot find a way to fix.

Asked by chief1622 2 years ago

Last reply by battistelori 1 year ago

  • Archived

Refreshed Firefox and my logins and passwords were not saved

Hi there, I refreshed Firefox because I found it was running slow, and now my saved logins and passwords are not in my settings anymore. They are still on my phone but … (read more)

Hi there,

I refreshed Firefox because I found it was running slow, and now my saved logins and passwords are not in my settings anymore.

They are still on my phone but they won't sync now to my iMac desktop.

Is there a way to restore them or resync!

Thanks for your help.

Shannon

Asked by Shannon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Submit feedback within Firefox still not function

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months. Is an expected dat… (read more)

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Asked by Mace2 1 year ago

Last reply by wenfung11211 1 year ago

  • Archived

Password History

Firefox is saving multiple OLD passwords, I just want it to save one: the current password. Is this possible? Help function in Firefox is freaking horrible … (read more)

Firefox is saving multiple OLD passwords, I just want it to save one: the current password.

Is this possible? Help function in Firefox is freaking horrible

Asked by pageta 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Browser won't stay logged in.

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I… (read more)

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I open the program. Once I re-login all my passwords and bookmarks come back, but I don't want to login to Firefox every time I open the program. Is there anyway I can get it to stay logged in even after I've quit Firefox?

Asked by sjdysert 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Social media sign in every day

How do I stop Firefox from signing me out of social media and similar sites so that i have to sign in every morning. For years, My sign in to Instagram, Facebook, Twitter… (read more)

How do I stop Firefox from signing me out of social media and similar sites so that i have to sign in every morning. For years, My sign in to Instagram, Facebook, Twitter and LInkedIn in particular have not required daily signing in. It is a pain to have to it every day.

Asked by lindy.warrell 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox icon has been replaced, in the dock on Mac Pro, by something else.

Instructions to solve this problem date to 2018 and say it can be done on the Get Info dialogue box of the application, but it can't. I don't want to reinstall. Any other… (read more)

Instructions to solve this problem date to 2018 and say it can be done on the Get Info dialogue box of the application, but it can't. I don't want to reinstall. Any other ideas?

Asked by Liv Sovik 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error code: SEC_ERROR_BAD_SIGNATURE

I posted this earlier today and can't seem to get back to where it is shown. The above code is what I woke up to on Firefox. Subsequently, I reinstalled a second edition … (read more)

I posted this earlier today and can't seem to get back to where it is shown. The above code is what I woke up to on Firefox. Subsequently, I reinstalled a second edition of the browser and it works fine with the exception that I can't install Dashlane on the second version. When I attempt to install Dashlane, the previous version of Firefox opens and wants to install Dashlane itself which, of course, is useless as that version is where I get "Error code: SEC_ERROR_BAD_SIGNATURE" continuously. My question is, how do I get rid of the offending version of the browser?

Asked by kflynn1948 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Incessant Update Notifications

I want to find out how to stop incessant update notifications on a MacBook Pro. Respectfully, please no lectures about just going ahead and updating or how I should keep … (read more)

I want to find out how to stop incessant update notifications on a MacBook Pro. Respectfully, please no lectures about just going ahead and updating or how I should keep my browser updated. We all make personal choices about how we want to manage our technology. I googled this first and found so many other people asking the same question, but no firm solutions. As you know, in preferences I have the option to allow automatic updates or to first be asked before updating, but it's a Morgan's Fork. If you don't allow automatic updates - which is out of the question - then they are going to bug the pee out of you until you update. That makes me dig my heels in deeper. Either I find a way to turn off these annoying notifications or I am done with Firefox. Any assistance will be greatly appreciated.

Asked by kinggeorgewhatever 1 year ago

Last reply by amylastlast123 1 year ago

  • Archived

MediaRecorder appears to be broken in firefox, but this appears fixed in firefox beta

MDN's own web dictaphone no longer works: https://mdn.github.io/web-dictaphone/ It records, but only a small clip of the overall audio using firefox beta fixes the is… (read more)

MDN's own web dictaphone no longer works:

https://mdn.github.io/web-dictaphone/

It records, but only a small clip of the overall audio

using firefox beta fixes the issue

Asked by johnstricker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks on far right side

The Other Bookmarks folder is located on the far right side of the toolbar instead of being a movable folder. This happened after Firefox crashed and I lost all my prefer… (read more)

The Other Bookmarks folder is located on the far right side of the toolbar instead of being a movable folder. This happened after Firefox crashed and I lost all my preferences (any help with that?) I tried to use the method that jscher2000 recommended when I asked this before but the only thing it did was remove the folder entirely from the toolbar.

Asked by amylastlast123 1 year ago

Last reply by cor-el 1 year ago

  • Archived

ESPN site is distorted and incomplete on Firefox, looks fine on Safari

I recently had to have my iMac wiped and restored, and ever since, the ESPN website has looked weird. Here's how it looks on Safari -- to be clear, this is how it shoul… (read more)

I recently had to have my iMac wiped and restored, and ever since, the ESPN website has looked weird.

Here's how it looks on Safari -- to be clear, this is how it should look and used to look on Firefox:


And here's how it has looked recently on Firefox.


Notice how the black banner at the top is cut off on Firefox, and how the Top Headlines bar isn't visible. I've tried resizing the Firefox window and still have this problem. Happy for any suggestions you have.

Asked by rob.tannenbaum2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes by printing

Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs. Crash report as follo… (read more)

Whenever I would like to print something on Firefox a new window (Print preview) tries to open, stalls und crashes immediately. No printing occurs.

Crash report as follows:

bp-97161149-3820-4453-bf2e-7ef770210403 03.04.21, 14:54

Who can help me ?

Thanks

Asked by rolamprecht 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Impossible de sauvegarder des pages

Bonjour , suite à la réinstallation complète du système BigSur 11,2,3 il y a quelques jours, Firefox 87,0 (64 bits) ne veut plus sauvegarder des pages, marquer des pages,… (read more)

Bonjour , suite à la réinstallation complète du système BigSur 11,2,3 il y a quelques jours, Firefox 87,0 (64 bits) ne veut plus sauvegarder des pages, marquer des pages, ne veut plus ajouter du sites sur la page d’accueil, ne veux plus rien faire quand il s’agit de sauvegarder quelque chose. Que faire? j'ai chercher partout sans succès. Merci de votre aide. Bien à vous

Asked by YVan RF 1 year ago

Last reply by cor-el 1 year ago

  • Archived

PNC Bank site is no longer accessible on Firefox after entering login credentials

PNC Bank site is no longer accessible on Firefox after entering login credentials I am running Firefox 87.0 on a MacBook Pro that is running Mac OS Big Sur 11.2.3. The p… (read more)

PNC Bank site is no longer accessible on Firefox after entering login credentials

I am running Firefox 87.0 on a MacBook Pro that is running Mac OS Big Sur 11.2.3. The problem started approximately one week ago. If this is not resolved I will have to discontinue use of Firefox after many years.

Thank you, Andy

Asked by Andy Jay 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

not able to provide email address when requested

When on a website, filling out an application,etc and they ask me to provide an email address, even though I type it in the box provided it doesn't register. This has st… (read more)

When on a website, filling out an application,etc and they ask me to provide an email address, even though I type it in the box provided it doesn't register. This has started to happen within the last 2-3 weeks and it prevents me from filling out forms and applications that ask for my email address or even an alternate email address. The box will simply light up and keep telling me to provide an email address and therefore won't allow me to finish the application and/or form. If I go to Safari, I can successfully accomplish the task. So I know it's something in Firefox that's causing this to happen. Please help.

Asked by jkkirchner 1 year ago

Last reply by FredMcD 1 year ago