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Adding a side bar for bookmarks.

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but no… (read more)

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but now it is too hidden. Who is doing the user testing these days? Please fix the issue.

Asked by tillrobert 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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ICS files

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where … (read more)

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

Asked by giorarytwo 2 years ago

Answered by Terry 2 years ago

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How to view all synched tabs from all devices

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a fun… (read more)

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

Asked by max.joho7 2 years ago

Answered by max.joho7 2 years ago

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When Firefox was updated, it lost all of my saved tabs.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session f… (read more)

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

Asked by heddyfran1 2 years ago

Answered by Dropa 2 years ago

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Customize shortcut boxes on homepage

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used C… (read more)

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Asked by webmouse 2 years ago

Answered by cor-el 2 years ago

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Issue with multiple tabs, or staying in the same tab when clicking on a ling in email

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following so… (read more)

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following some instructions I went to about:config where I was asked to look for neww, then change the default from 3 to 1. That solved the issue with opening multiple tabs, but now when in gmail and I click on a link it remains in the same page and I have to keep getting back to gmail to continue reading my emails.

That was not the behavior before. When I clicked on a link in my email I was taking to a new tab. Which was OK. But then lately every time I click on something it keeps opening new tabs. This is so annoying.

What can I do to go back to the settings I had a week or more ago.

This is FRUSTRATING!!!!

Thanks so much for your help on this matter.

Ana

In email when I click on a link

Asked by anachoto 2 years ago

Answered by anachoto 2 years ago

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Firefox 101.0 - YouTube looks different after login to youtube account - Design problem

Hi dear managers, In Firefox 101.0 youtube is like below : [Login] Before Login After login to my account in youtube it looks like this : [Login] After Login … (read more)

Hi dear managers, In Firefox 101.0 youtube is like below : [Login] Before Login After login to my account in youtube it looks like this : [Login] After Login I checked it with another account - same problem. What is the problem and how can i fix it?

duplicate of https://support.mozilla.org/en-US/questions/1378770

Asked by helius.dev 1 year ago

Last reply by helius.dev 1 year ago

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (read more)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (read more)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Asked by frz 2 years ago

Answered by frz 2 years ago

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Website accessible with Safari from iPhone but not with FireFox or Edge from Windows laptop.

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com… (read more)

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com. I have tried the advice in a previous thread on this theme with no success

Asked by TonyHarkerOxford 2 years ago

Answered by TonyHarkerOxford 2 years ago

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Firefox Browser

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relo… (read more)

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relogged, all the usual things I could think of.

Have any helpful info?

Kind regards, Vally https://valiumsl.com

Asked by valiumregion 2 years ago

Answered by FredMcD 2 years ago

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THETA Crypto Wallet

Hi, I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.the… (read more)

Hi,

I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation

Insert your security key into the USB port, I bought a security key but do not know what they are asking for?

Can anyone help......

mike

Asked by mike1422 1 year ago

Answered by Dropa 1 year ago

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OPENING PDF'S

When opening pdf's attached to emails they used to automatically be opened by my pdf viewer software. Then they started opening in Firefox on another tab, which was fine.… (read more)

When opening pdf's attached to emails they used to automatically be opened by my pdf viewer software. Then they started opening in Firefox on another tab, which was fine. Now I first get an error message from firefox where I need to click on "open site in new window" it isn't a site but a pdf?? How do I get it to go back to opening with Adobe instead?

Thanks, Jeff

Asked by jasahaynie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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HP laptop can't find the printer

HP laptop isn't recognizing the wireless printer. I go through all the steps but when the screen usually shows the printer name and info. it fails to do this. Can't get a… (read more)

HP laptop isn't recognizing the wireless printer. I go through all the steps but when the screen usually shows the printer name and info. it fails to do this. Can't get any farther than this.

Asked by mar3184 2 years ago

Answered by jeyson1099 2 years ago

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Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (read more)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

Asked by corvinoconnor 2 years ago

Answered by Dropa 2 years ago

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Audio no longer plays on website

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happ… (read more)

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happens when I click the hyperlinks on the page. The audio plays in Edge and Chrome. I've turned off Enhanced Tracking protection, and the pop-up blocker is off. Any help much appreciated!

Asked by afwi2g 2 years ago

Answered by Dropa 2 years ago

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Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (read more)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

Asked by traderam 2 years ago

Answered by cor-el 2 years ago