Showing questions tagged: Show all questions
  • Solved
  • Archived

FF is preventing me from accessing a website and fix instructions dont seem to apply

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more informati… (read more)

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more information.

[FYI, I don't care, but I never heard of cloudflare.]

I then click on 'additonal troubleshooting information.' on this failure page where it says:

Error 526 occurs when these two conditions are true:
   Cloudflare cannot validate the SSL certificate at your origin web server, and
   Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

So I go to Settings>Privacy and Security. First, no Overview tab. But under enhanced tracking protection, I have Standard selected and with strict one of the options, I think I'm where I supposed to be NO!. So I search for SSL, and there are no hits.

Thus I am in a total failure state, unable to do what should have taken 1 minute to easily find out!

WHY CAN'T I JUST TURN THIS OFF FOR THIS ONE INSTANCE???? I mean, it's Burger King, and all I NEED NOW is nutritional info for what I just ate and there is no way on that results page to temporarily turn off the problem. Cloudflare? CloutFailure is more like it. They have taken my choice to choose!

This so frustrating, such a simple thing, why isn't there something to temp turn off?

Asked by ChrisG 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Why is my instagram session available in private browsing

Hi, I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I ha… (read more)

Hi,

I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I have a container for my Instagram session. However, when I open a private browsing window and go to instagram, I find that I am already logged in. I thought private browsing windows were completely new and blank.

How is it possible that my instagram session is available in private browsing?

Thanks in advance

Asked by pablo28 1 year ago

Answered by pablo28 1 year ago

  • Solved
  • Archived

cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Autologin for youtube not working after update (not password autofill)

Before Update: I have two different YouTube workflows on two different systems. Although I use ONE Mozilla account, I was able to get automatic sign on for TWO different … (read more)

Before Update: I have two different YouTube workflows on two different systems. Although I use ONE Mozilla account, I was able to get automatic sign on for TWO different systems. This meant that I was not automatically logged into the other account as long as I was on the appropriate device.

After Update: Auto-login is only working on my main system's Firefox (without new update). I now have to re-log into my production YT account manually. The reason I can identify this was after the update is because I now have an "old Firefox data" folder on my desktop, aswell as all my extensions being re-installed.

Considerations/Clarifications - I do not mean auto-fill passwords. I mean that my account is already ready to go when I access the YT site. - I use a few security extensions. I understand that these may have an impact on my browser's ability to save passwords. However, for the past 7 years, this has never been a problem given similar extensions.

    - Extension List: Privacy Badger, Adblock, Adblock plus, Adblock for YT, DuckDuckGo privacy essentials,  Facebook container, and Decentraleyes.

Any help is appreciated.

Asked by alendrik18 1 year ago

Answered by alendrik18 1 year ago

  • Solved
  • Archived

Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (read more)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

Asked by kellerr 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Firefox flags MP4 file as malware

Hi, Is there any reason firefox would flag an mp4 file legitimately? The file extension and file type are absolutely mp4. There seem to be no mp4 related zero days… (read more)

Hi,

Is there any reason firefox would flag an mp4 file legitimately?

  • The file extension and file type are absolutely mp4.
  • There seem to be no mp4 related zero days.

Does Firefox perhaps just treat all downloads from suspicious domains as malware? Is there a zero day I missed? Is this based on some missing metadata on the file or something?

Thanks for any advice you can give here, I'm scared.

Asked by jordanfilipovski 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Missing Content Security Policy enable/disable setting on about:config

Hello, I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local… (read more)

Hello,

I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local JS scripts on some non-locally hosted sites, for debugging and development, work related purposes.

Was this setting really removed? Is there a way to disable CSP on Firefox on the latest version?

Thanks! Gabriel.

Asked by gabrielmuttiteixeira 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

history

Two issues: 1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' .… (read more)

Two issues:

1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' ... There are many, many posts from users having same issue.

2. Whatever history is being recorded is no longer simply a list (Ctrl-H) but is sorted into Today, Last Week etc. which is both annoying and makes searching for previously located site impossible unless you know WHEN you visited (unlikely).

Why was the changed? And why don't you change it back so when I select History, Show All History from task bar, Firefox would do just that?

Asked by campgraves 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Is this link for a Firefox add-on safe?

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site a… (read more)

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site and I think it may be unsafe. Pls advise.

Asked by Mysterfied 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

DigiNotar Root CA listed in about:certificate

I opened about:certificate to make sure my local O/S certs were in order and noticed the Servers tab and after opening it saw that DigiNotar Root CA was the one and only … (read more)

I opened about:certificate to make sure my local O/S certs were in order and noticed the Servers tab and after opening it saw that DigiNotar Root CA was the one and only entry. I know all about the DigiNotar fiasco and how their root cert was left enabled after the NL government took over in order to prevent a bunch more problems. However, I don't understand why that cert is listed in my Servers tab and why it isn't anywhere in my Settings -> Certificates options window. I have used a couple self-signed certs in the past for localhost web server stuff where I got tired of the SSL warning over HTTP on my local domain, but otherwise only have my PGP key and haven't messed with anything otherwise. Should I be worried? This thing happened several years ago and the Root Cert I have is listed as expiring in about a year and a half.

Running Windows 11 Pro and Firefox 114.0.1 (64-bit)

Asked by terriblenihilist 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Export login data

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password … (read more)

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

Asked by mjdubie 1 year ago

Answered by cor-el 1 year ago

  • Locked
  • Archived

Search Baron

I tried everything in the message I received but there was no (obvious) way to reply. I will attach a screenshot of what is occurring. Search Baron is hijacking my web se… (read more)

I tried everything in the message I received but there was no (obvious) way to reply. I will attach a screenshot of what is occurring. Search Baron is hijacking my web searches. If I specifically click on use google in the search bar then it works. If I just type a search phrase, search baron takes over (see the URL in the attached screenshot, that is what appears no matter what I search). I can open a web page fine.

Asked by cindyd1 2 years ago

Last reply by James 2 years ago

  • Solved
  • Archived

May I login without "Enable two-step authentication"?

Hi, I have a firefox account and I want to login to submit an extension. I am always asked to "Enable two-step authentication", and there is no way to escape it. If I 'ca… (read more)

Hi, I have a firefox account and I want to login to submit an extension. I am always asked to "Enable two-step authentication", and there is no way to escape it. If I 'cancel setup', the login will be stopped. I do not want to enable that and I do not want to be forced to install any app and I do not want to install "authy desktop" .

I have used that account before, and have submitted some extensions already. I do not know why I have to use two-step authentication.

How could I login then?

Please.

Asked by pftsao 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Pop-Up Notifications

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "… (read more)

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "Don't show this message when pop-ups are blocked."

I can't find any way to *undo* this choice. How can I get this notification to start appearing again whenever Firefox blocks a pop-up? I feel like this should be an easy checkbox somewhere, but I can't seem to find it.

Asked by roadrunner210 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Address autofill

I have recently moved to firefox and wanted to set up an address autofill so I didn't have to type something in everytime but I could only find an autofill for credit car… (read more)

I have recently moved to firefox and wanted to set up an address autofill so I didn't have to type something in everytime but I could only find an autofill for credit cards instead. After some digging I believe the issue is that I am using the en-GB version of firefox as I live in the UK while address autofill is only available on the en-US build. If this is the case is there a workaround so that I can have address autofill and if there is not a workaround does anyone have any idea when this feature is likely to be rolled out to the rest of us. Cheers

Asked by Freddie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago