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cannot get browser to update

duplicate of /questions/1443841 thread. I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of u… (read more)

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Asked by pzioga 2 weeks ago

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Mod - please delete

Mod - please delete. I couldn't find a way to delete my question so I edited it. I had an issue but I think it's due to my Firefox being Enterprise managed. I tested the … (read more)

Mod - please delete. I couldn't find a way to delete my question so I edited it. I had an issue but I think it's due to my Firefox being Enterprise managed. I tested the same thing on my personal laptop with Firefox and no issue.

Thanks!

Asked by Thread2316 3 weeks ago

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Spacebar not working on random sites

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for… (read more)

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

Asked by Gilberto A Rivera 1 year ago

Answered by Gilberto A Rivera 1 year ago

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Firefox 101 update is garbling dropdowns on IMDB home page

My Firefox browser was automatically updated to version 101 today May 31, 2022. The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and lef… (read more)

My Firefox browser was automatically updated to version 101 today May 31, 2022.

The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and left are displaying all their options on top of the web page content. Pages are not loading fully.

This is on a MAC. Safari and Chrome browser work properly for the IMDB page.

Is there a fix for this?

Asked by ltelotte 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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Cannot open onedrive.com using firefox, but can with chrome or safari.

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I … (read more)

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I have are Adblocker Ultimate and Print Friendly & PDF.

Asked by walrus549 1 year ago

Answered by Chris Ilias 1 year ago

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Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 1 year ago

Answered by Dropa 1 year ago

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"This time, search with" bar still shows after disabling it.

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar. Firefox support's "upload images" not working, so i … (read more)

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar.

Firefox support's "upload images" not working, so i uploaded screenshots on an external site.

Settings page

Address Bar

Asked by Kiran 1 year ago

Answered by YongHan 1 year ago

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Default font is replacing all fonts everywhere

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and… (read more)

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and I can't stop the default font from taking over randomly on most websites no matter what I do. This was not happening until today, and no browsers or general MacBook Air preferences were changed between today and yesterday when I last used the browser on desktop.

Under Firefox Preferences » Fonts » Advanced, I've made sure to check the box to "Allow pages to choose their own fonts instead of your selections above", and I've unchecked it, and I've re-checked it, and the default is still overriding fonts on most websites.

I've quit and restarted Firefox 3 times.

Help!

Asked by Elan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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cannot disable google document viewer

I cannot disable google document viewer in Google Drive. Every time I go to open a recently downloaded PDFs in Google Drive, it invokes Document Viewer unless I specifica… (read more)

I cannot disable google document viewer in Google Drive. Every time I go to open a recently downloaded PDFs in Google Drive, it invokes Document Viewer unless I specifically right click and tell it to open with Acrobat. I have disabled everything thing I know in both Chrome and Firefox, cleared the caches, rebooted, and the default behavior persists. Worse, the Document Viewer REQUIRES a complicated, infuriating sign in process that has only worked ONCE in dozens of sign in attempts. Please help with this.

Asked by Jay 1 year ago

Answered by Jay 1 year ago

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I am using a Mac and have no idea what this is or how to turn it off

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks … (read more)

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks

Asked by David English 1 year ago

Answered by Chris Ilias 1 year ago

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Move address bar

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox fo… (read more)

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox for Mac OS X Catalina (10.15.7) that does not have the address bar on the same level as the Bookmarks Toolbar.

Many thanks.

Asked by schwine1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 2 years ago

Answered by kris.robinson 2 years ago

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Grammarly.com not letting me log in

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted the… (read more)

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted them, but the solutions they're telling me to do have had no success. I've already disabled other extensions to see if that was the problem, but it wasn't. I cleared cache and cookies, and I've also removed the autofill option as well. My firefox is up to date.

Asked by Kandyce 1 year ago

Answered by FredMcD 1 year ago

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Web browser thru Firefox

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has neve… (read more)

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has never done this before

Asked by teffy1 1 year ago

Answered by YongHan 1 year ago

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Export my personal about:config changes

I've got about 10 bookmarks with links to support pages each about adjusting specific about:config setting to my needs. My job also requires me to change systems lots of … (read more)

I've got about 10 bookmarks with links to support pages each about adjusting specific about:config setting to my needs. My job also requires me to change systems lots of times, from Mac to windows to Linux. Is there an easy way I can save my personal about:config changes to a file for easy import on other systems?

Thanks

Asked by td540 1 year ago

Answered by td540 1 year ago

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Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 1 year ago

Answered by Dropa 1 year ago

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corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 year ago

Answered by FredMcD 1 year ago

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I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab. How to I change settings to open pdf on new tab and not … (read more)

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab.

How to I change settings to open pdf on new tab and not the same tab?

Asked by TheBrandPortal 1 year ago

Answered by Chris Ilias 1 year ago