Firefox Community Forum

I have a macbook air laptop (late 2010) and have been using the latest version of Firefox browser for browsing. It's one of the few browsers still available. Google is popping up with the message that my browser is no longer supported. Do you have any suggestions about a browser that may work (other than a new computer please)? Will Firefox be coming up with a new extended version that will work? Thanks!

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Thanks for the information. I can insert a document into a regular email with no problem. I will try to set up a screen shot to send. As I explained before the problem is that when i go out to the web page and try to insert a document i just created for a doctor the file explorer data is incorrect. Then i click on button to get file explorer with current data that would show my new document, it displays "filefox symbol with note 'file upload' " . At the time I'm using doctors web site 'Epic MyChart' and file explorer displays some old data. Is there a way to send you the screen shot without filling this form out each time? Thanks Perry

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Windows 10. I don't know what that means (Release Channel). And how can I check if that's what I have?

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the recovery following your help (Recover user data missing after Firefox update) but without success. How can I recover lost bokmars? Note: This situation has happened more times and if I can't recover the bookmarks, I will have to give up Firefox, which I have been using for many years and stop recommending it.

Joao Duarte

I have a IP intercom that only works with Firefox 127.0.2 Now Firefox automatically upgrades to the latest version and I'm unable to prevent this. I'm unable to manage my intercom with the latest version. How do I turn off automatic updates.

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

Version: 115.16.1esr.

Hello.

I am sure that this is a 'known issue' but, when I attempted to update the browser just now, it failed and directed me to install it manually.

Is there a time estimate when this glitch will be fixed?

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - can you disable reCAPTCHA when logging in to this site?

I've made several screen shots.

first one is of file explorer with current data (document is "ambulance- x" i wanted to attach second one is of file explorer with incorrect data when I clicked 'attach' to get document third one is of actual display of message screen online that i used to send message. Thanks Perry [email address removed]

Hi James Your reply does not answer my question - "Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025". Thank you. Also FYI, I indicated that I was continuing to use Firefox V 94.0.1 (64-bit) on Windows 7 Professional. This is because all versions later than 94.0.1 modified settings which had to be reset after an update. This was not necessary up to and including V 94.0.1 Cheers Graham Garden

I looked at the system requirements page at https://www.mozilla.org/en-US/firefox/141.0/system-requirements/ . For Windows devices, the operating systems supported are listed as "Windows 10 or later".

In October 2025, Microsoft officially stops providing feature and security updates for Windows 10. However, they offer consumers and businesses the option of enrolling in 1-year, 2-year, and 3-year subscriptions for Windows 10 devices which will provide another 1-year, 2-years, and 3-years of additional security updates. You can read more about this at https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates

For those individuals and businesses who will be enrolling devices into the Windows 10 ESU program, will Mozilla continue to support Firefox on Windows 10 after October 2025, at least for those receiving security updates through Microsoft subscriptions? Or at that point will Mozilla consider Windows 11 to be the only supported Windows operating system?

Thank you!

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and downloaded Firefox 131.0.2 last night and overwrote the existing file. It worked for a brief moment, then also ceased functioning. Have downloaded 131.0.2 several times now, with no further success. Currently dead in the water with Firefox, and stuck with Safari. :(

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appeared on my Windows PC.

Bookmarks toolbar is visible, I can show and hide it but it does not display any of my saved bookmarks. Luckily, they were not deleted and I still can access them via Bookmarks Menu, which is less than optimal.

The Drag&Drop functionality does not work either. When I grab the opened Tab, drag it on the Toolbar and release it, the Tab gets opened in the new browser window and it's not saved.