Profiles not showing up in burger menu

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in … (read more)

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in the menu (the hamburger menu) to do so.

I have verified that both devices are running the latest version of Firefox, which includes the profile management feature, but I am still unable to access it on my desktop.

Solved 1 208

Tab overview icon with vertical tabs enabled

I have vertical tabs enabled and I'm trying to access the tab overview menu to close duplicate tabs. Unfortunately I can't find this menu anymore. If I disable vertical t… (read more)

I have vertical tabs enabled and I'm trying to access the tab overview menu to close duplicate tabs. Unfortunately I can't find this menu anymore. If I disable vertical tabs, I can see the icon in the top right. How do

How do I access the tab overview menu when using vertical tabs?

Thanks

Solved Archived 1 224

I am getting access denied message when I try to log access Kroger.com.

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites. You don'… (read more)

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites.

You don't have permission to access "http://www.kroger.com/pr/pickup-delivery-savings-4?" on this server.

Reference #18.13200117.1772323532.fee04a0c

https://errors.edgesuite.net/18.13200117.1772323532.fee04a0c

Solved 1 1 156

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have signe… (read more)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

Solved Archived 1 231

PDF opens in browser and Acrobat simultaneously

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click o… (read more)

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click on a PDF and select "open with Firefox," the PDF opens in a new tab on Firefox, but it also opens in Acrobat. When I select this option, I just want the PDF to open in my browser, and I cannot find a way to stop it from simultaneously opening in Acrobat.

Solved 1 30

duplication bug in the Firefox Sync feature.

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync. HOME is my… (read more)

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync.

HOME is my PC, and this image was screenshot on my laptop.

Additionally, the Sync for these HOME entries is not functioning properly. I tested this by opening several sites, and while Sync works well from my smartphone to my PC, it doesn't sync properly from my PC to my laptop.

Does anyone know how to solve this problem? I tried rebooting my PC, but it didn't work out.

Solved Archived 1 251

FireFox crashes on startup - even in safe mode - with reportID inside

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4… (read more)

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4 - Initial crash caused by opening and quickly closing (IF that succeeded before crash) a onedrive share link - Cannot start firefox any more, also not in safe mode - the only thing that works is launching it with a fresh profile.

The report ID is bp-a8c824fc-a7fb-4290-a72b-b63160250620

Ideally I can resolve this without needing to refresh or start over with a new profile

Solved Archived 1 125

Firefox will not work after the update this morning

Greetings Ya'll, Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat. The homepage did not fill … (read more)

Greetings Ya'll,

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all.

Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

Locked 1 152

When will tab groups be rolled out to all users?

I would really like to move from brave, but really need tab groups before I do so. Its marked as progressive rollout. What exactly does that mean in terms of when I can e… (read more)

I would really like to move from brave, but really need tab groups before I do so.

Its marked as progressive rollout. What exactly does that mean in terms of when I can expect to get this feature?

Solved Archived 1 922

i can't do a search. I keep getting "problem loading page" and "secured connection failed"

i can't do a search. I keep getting "problem loading page" and "secured connection failed" This is happening on both my windows 7 computer and my windows 10 computer. The… (read more)

i can't do a search. I keep getting "problem loading page" and "secured connection failed" This is happening on both my windows 7 computer and my windows 10 computer. The same thing is happening if I try a google search as well.

Solved 1 106

How to rank my sites

Hello, with older versions of firefox, it was easy to rank your favorite sites, which could avoid having 50 windows open at all times. Is there a way to do this? Thanks i… (read more)

Hello, with older versions of firefox, it was easy to rank your favorite sites, which could avoid having 50 windows open at all times. Is there a way to do this? Thanks in advance.

Solved Archived 1 117