Firefox Support Forum

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

When downloading financial data to Moneydance software, the download correctly opens Moneydance and update data file correctly, but after v98 Firefox update a second identical .qfx file is downloaded to my desktop which I then have to securely delete as a redundant file on my PC.... This is new behavior, has always worked perfectly previously. Firefox settings under Files and Application header are as follows: Downloads: Save files to Desktop Applications: Actions are set to use Moneydance.exe for all OFX and QFX financial data

The extra file showing up on my desktop is new and unwanted. It seems to be unneeded as it can be deleted without any obvious effect and no loss of data in Moneydance

Maybe this is a bug report?

Adobe Digital Editions software is used by Archive.org, Open Library, Kobo store, and many other entities to deliver DRM-ed material in the form of .ascm files all named the same "URLLink.acsm" In the past, the download dialog box asked if you wanted to open the file in Adobe Digital Editions or save it to a location.

After the latest update today March 11, Firefox does not allow you to open the files in Digital Editions. It goes directly to "Save to" download location. This is not how the .acsm files are supposed to be handles. They all have the same name and are supposed to be opened into Adobe Digital Editions directly.

In Firefox Settings there is a box for - "Applications

Choose how Firefox handles the files you download from the web or the applications you use while browsing."

However, .acsm files do not appear and typing ".acsm" or the filetype name "Adobe Content Server Message" yields nothing inside this box so I cannot get Firefox to open these files with Adobe Digital Editions.

This is beyond annoying. These files are meant to be opened straight by Adobe Digital Editions. I tested it on Chrome and Chrome lets you open them fine.

Either the "Applications Choose how Firefox handles the files you download from the web or the applications you use while browsing." box functionality needs to be fixed to recognize .acsm filetypes or the previous default functionality of allowing me to choose "Open with Adobe Digital Editions" or "Save to" for this filetype needs to be restored.

If there is some other way to get this functionality back in the most current Firefox version, please advise.

Thanks!

I like the button that shows the status of anything I elect to download (e.g. an image to put in an error report).

However about a week ago I started getting a pulldown style display in addition to the little status icon. Is there any way to shut that off? It's annoying.

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to go into the config and turn the true flag false for this "improvement". Is there a better way of disabling this pop-up and if not will there be in future versions of firefox?

I have to curate and compile sheets of announcements for a local humanitarian service provider forum. I do this by sifting through my Office 365 emails, and double clicking those that contain announcements so they open a window, then sorting the windows on a second screen, then read them, summarize them, file the pertinent information with links for my summaries, and when I get a page of them, send them out. I usually start with about 15 announcements on my other screen, and it takes me some time to get them all sorted and cascaded in order for the curation.

Some of them link to PDFs which Office 365 doesn't always preview and I click download, and this used to open them in the main browser window in a new tab, where I could read them and then save them. Recently, this behavior changed and they now open right in the window the email is in, with no bars of any kind or tabs to get out of them again. I hit the stack of pancakes button, and it had a tab marked Exit, so I thought that would exit me from the view.

Instead, counterintuitively, it exited me completely from FireFox, closing all of my carefully cascaded windows of announcements, and my main browser window with Office 365 in it and everything else.

Thanks a bunch. 1) What was so wrong with the previous setup that you needed to change it? 2) How for the love of whatever the author of this new "feature" was smoking, do I get it to revert to the email or is opening these attachments by "download" no longer possible without punting the whole thing to exit? 3) Does this mean I need to permanently disallow Firefox as the browser for all my PDFs or is there some way of doing something non-fatal to my work on a per-boot basis?

Who has experienced downloading a PDF file after the last update, Firefox used to open a download dialogue but now it opens the file in same tab instead of downloading it. this can be annoying especially when opening emails and downloading files, every time I have to reopen the same location.

this happened only today after the last update

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area which stays there until I manually remove it. In the past I only saw an activity up there when I downloaded programs to my downloads folder, but not when I simply saved an image or video to my other locations. I do not want this stupid dropdown notification appearing, and it's getting bigger and bigger the more pics I save, how do I turn it off? It's ridiculous. I save videos from twitter and images like memes all the time and never have this happen, it just saves it and there is nothing more going on to worry about (which is what I want), it's only started today after the update so it's a new feature. I looked in about:config but I could not work out which setting it is so didn't touch anything. Thanks for your help.

When I go to download a ZIP file, it will always attempt to download the file directly rather than letting me open it with WinRAR. When I go into the browser settings I see that some other file types have options to choose how they're handled, but there's no entry for ZIP files. I've tried refreshing my Firefox install and yet the issue still persists.

I used to have this option before I reinstalled Windows a while back (where I kept my files but not programs). I don't know for sure that that's what caused this to start, but the timing would line up.

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

I want to have a default download location with the ability to select an alternate location on any download, not to have the last download location remembered as the current save to location.

I have a primary folder to which I want to have the majority of my downloads go to, but on some occasions, I want a download to go to some other location. The current settings "Save files to" and "Always ask you where to save files" do not enable this capability.

Others have asked for this ability too.

Hi everyone,

Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click on an .ics link FF asks where I want to save the file. I schedule ZOOM meetings all day and heavily rely on this feature.

I tried looking in FF's Files and Applications section in settings and .ics is not even listed as a file extension. I don't know how to add it.

Any assistance is greatly appreciated.

Jose

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files that I view. Sometimes I just want to view a pdf without downloading the file. Firefox keeps automatically downloading the file, then after viewing it, I have to manually delete. I don't to do this! I just want to view the file and if I want to keep it, I'll save a copy. This is extremely annoying! Can I change the settings so that the file won't automatically save to my computer? Thanks