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  • Archived

Blank pages

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared … (read more)

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared everything I can think of or find on the internet. I have refreshed and restarted several times. This has all started int he last few weeks. The two sites mentioned are ones I really need access to. I am not sure if it is my machine or the browser.

Asked by flowerfairie 1 year ago

Last reply by zeroknight 1 year ago

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  • Archived

you FUCKED my computer with your updates!

Now you've updated firefox, my tank of a Mac can't function with netflix. So thanks a lot you bunch of techy twats, with your great ideas to make everything better. When… (read more)

Now you've updated firefox, my tank of a Mac can't function with netflix. So thanks a lot you bunch of techy twats, with your great ideas to make everything better.

When we've got to the end,

we'll realise we cant get back to the beginning.....

Asked by simosmivvy 1 year ago

Last reply by Paul 1 year ago

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Will i be able to select my bookmarks

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox… (read more)

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox after March 31st 2024

Asked by moneygoesquick 1 year ago

Last reply by James (doing minimal support) 1 year ago

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Updating my firefox browser in an old computer

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account. I wish i could update firefox … (read more)

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Asked by aishestel 1 year ago

Last reply by James (doing minimal support) 1 year ago

my bookmarks are dissapering on my startup page

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with … (read more)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards

  • Archived

Gemini, no scroll bar

When I go on Google's AI site Gemini, there is no scroll bar, so I can't scroll down for longer answers. I'm on a 2007 Mac with OS 10.11, using Firefox version 78 (I pref… (read more)

When I go on Google's AI site Gemini, there is no scroll bar, so I can't scroll down for longer answers. I'm on a 2007 Mac with OS 10.11, using Firefox version 78 (I prefer not to upgrade owing to certain software I'm using). How can I get a scroll bar to appear on Gemini with what I have? BTW, when Gemini was called Bard, I didn't have this problem. Also BTW, checking the box "Always" under "Show scroll bar" in System Preferences doesn't help.

Asked by Mark Phillips 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My question text was ERASED when I clicked on the "how to SHARE DATA manually" button

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and the… (read more)

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Asked by FireFoxSucks 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can no longer get use to Outlook

Can't login to Outlook. Get message "Secure Connection Failed" Pressed "Learn more" and am now advised to do something I don't understand. Please advise what I should … (read more)

Can't login to Outlook.

Get message "Secure Connection Failed"

Pressed "Learn more" and am now advised to do something I don't understand.

Please advise what I should do in simple steps

Thanks

Neil Margerison

Asked by neil.margerison45 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Websites are not working

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page g… (read more)

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page goes nuts. I am having this issue with a number of different websites when I try to order or pay for the product.

Asked by loriandmarkwl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google Overview Search Results Issue

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. Thi… (read more)

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. This has only started happening on Firefox recently. Can you please help me resolve this issue. I have cleared the cache & cookies, restarted my macbook etc but nothing has worked. Thanks in advance, Paul

Asked by pk778965 2 years ago

Last reply by pk778965 2 years ago

  • Solved
  • Archived

I accidentally wiped the blue star from bookmarked items, how can I get it back?

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been … (read more)

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been bookmarked. Plus I could remove easily and/or put into other folders. All solutions appear to be to go to customize firefox and to drag and drop in some bar at the top of the page BUT when i do this it STILL doesn't come back. HELP!!! (Please explain in total laymens terms and don't nauseate me with technolingo.)

Asked by greendog 1 year ago

Answered by greendog 1 year ago

  • Archived

My email header has vanshed from Firefox.

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlin… (read more)

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlink email is still found on internet and their website.

How do I get the header for my email back on Firefox?

Thank you.

Ron Coulter

Asked by coulter7 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Update Firefox won't work

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Fire… (read more)

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

Asked by robertmingyew 1 year ago

Last reply by James (doing minimal support) 1 year ago