Firefox Support Forum

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Hello, I just bought a new laptop, and am trying to sync my firefox account.

The new laptop wouldn't accept my password. So I changed it to a new one.

It doesn't accept the new password either. And now it seems like firefox isn't allowing me to logout of my account either. What is going on with the passwords? I can't afford to reset everything and lose all of my data and log ins. They have been generated by firefox and are all randomly alfanumeric.

What am I to do?

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am a senior and technically challenged and must make these corrections. Why did you upgrade and change everything?

hi. recently f-secure was blocked by fire fox i believe and i removed firefox from my pc. (not sure why) i have now reinstalled firefox as i had a email from f-secure to say it was now available for firefox but despite spending the last 2 hours going round in circles i cannot find a way to reinstall f-secure. can anyone please help me? thankyou. my subscription is valid.

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my Protonmail email as my 'mailto' option in Firefox. Why does Firefox not allow this? Why can't Firefox find and suggest the Windows 11 Protonmail app in its list of suggestions under 'mailto' options?

Hi

I guess this applies for any web browser, but is there an option to disable this with Firefox...? Basically, whenever my BT connection goes offline, Firefox decides to take it upon itself to open up just to tell me it can't connect/that the web is offline etc. It's seriously annoying. I know it's offline as the hub light will change from blue to green/orange etc. It's even worse if I'm doing something else, such as playing on a game, and it's interrupted by the web browser opening itself. :-\

Any suggestions? Thanks.

Before version 98 of Firefox, it would remember where I downloaded files to based on what site I'm downloading the file from. For example: when I would download a statement PDF from American Express, the Firefox download prompt would automatically be navigated to <...documents\records\AmEx\statements>. Then, when I would go to download something like the latest Firefox installer, the download prompt would automatically start in the folder <...programs\standard programs\Firefox>. No navigation needed in either case. Now, with version 98, all Firefox can remember is the last place I downloaded to, with no memory of site context. (This includes sites I've been to more than once since the update to version 98.)

This was a very convenient, time-saving feature. Is there any way to restore this site-contextual memory of download directories?

(I tried searching through existing questions, but my apologies if I missed an existing question on this topic.)

Thank you!

I use two displays, suddenly it is no more possible to move the Firefox- and/or Thunderbird-Windows from Monitor to the other monitor, grabbing its mainbar and trying to move, the window sticks on half way and then flops back.

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?