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  • Archived

Printing in Firefox from Shopify

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly I apprecia… (read more)

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly

I appreciate any suggestions/help,

Pavel

Asked by pavel15 1 year ago

Last reply by Jonathan Watt 1 year ago

  • Archived

colorful tabs

Hello, I would like my tabs to be different colors. I used to use an add on called Colorful Tabs, but then when Firefox updated years ago, it wouldn't work anymore. How c… (read more)

Hello, I would like my tabs to be different colors. I used to use an add on called Colorful Tabs, but then when Firefox updated years ago, it wouldn't work anymore. How can I do that? I see that add on is back but it says Not monitored for Security. What to do? thanks!

Asked by katgirlblue 1 year ago

Last reply by kgersen 1 year ago

  • Solved
  • Archived

Add-Ons in Private Browsing?

I have a few add-ons installed in Firefox (85.0.1, 64-bit, under Windows 10, 1909), but when I open a Private Browsing window, I can no longer access them. True, they ar… (read more)

I have a few add-ons installed in Firefox (85.0.1, 64-bit, under Windows 10, 1909), but when I open a Private Browsing window, I can no longer access them. True, they are still there and can be seen listed under Menu/Add-ons, but I don't see how to control them there, only enable or disable them.

If I want to use NoScript (for example) in a Private Browsing window, how do I set Firefox up to do that? -- jclarkw

Asked by jclarkw 1 year ago

Answered by TyDraniu 1 year ago

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I updated Windows and lost settings and 99.9% of logins

Not sure what happened or why, but almost all settings disappeared - logins, passwords, preferences for page size (+/-), etc. overnight after updating Win10. I did not un… (read more)

Not sure what happened or why, but almost all settings disappeared - logins, passwords, preferences for page size (+/-), etc. overnight after updating Win10.

I did not uninstall the update, which I think I will do after posting this.

How do I fix this?


I copied logins.json and key4.db from one day prior, - 2/6 - but the 2kb of data were not helpful.


I switched profiles on Friday (I think), after dealing with constant errors - a page is slowing down your browser, or a script is slowing down your browser. Firefox update was on Friday - 85.0.1. A damned mess, if you were to ASK ME.

Asked by CiaoBella1 1 year ago

Last reply by CiaoBella1 1 year ago

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Web page is slowing down your browser

Hi Keep getting the message 'web page is slowing down your browser' whenever I stream video. I've spent the best part of a day trying all sorts of solutions from the supp… (read more)

Hi

Keep getting the message 'web page is slowing down your browser' whenever I stream video.

I've spent the best part of a day trying all sorts of solutions from the support pages, but the error message is still popping up. It started doing it out of the blue, every 15 minutes or so, now i can't stream as it immediately pops up.

I've even deleted my profile, uninstalled it and did a completely fresh install and it's still happening.

Any help?

Thanks

Asked by Baggins 1 year ago

Last reply by FredMcD 1 year ago

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  • Archived

When clicking on an external link I get a message saying "You've launched an older version of Firefox".

When clicking on an external link I get a message saying "You've launched an older version of Firefox". My options are to Exit or create a new profile. I've created a new… (read more)

When clicking on an external link I get a message saying "You've launched an older version of Firefox". My options are to Exit or create a new profile. I've created a new profile twice now, still get the same message when clicking on an external link.

Asked by Lisarobinson 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I cann`t to open https://www.caremark.com/

This site opens normally in Chrome browser . In Mozilla I see: Access Denied You don't have permission to access "http://www.caremark.com/" on this server. Reference #18.… (read more)

This site opens normally in Chrome browser . In Mozilla I see: Access Denied You don't have permission to access "http://www.caremark.com/" on this server.

Reference #18.89102317.1612843401.19a420f6

Asked by fadimb 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Embedeed Facebook Videos do not display in Firefox on Mac

Facebook Videos embeded in a Clients site using the either the FB provided code for iFrame or the JavaScript SDK methods will not display or play in Firefox on Mac OS ( … (read more)

Facebook Videos embeded in a Clients site using the either the FB provided code for iFrame or the JavaScript SDK methods will not display or play in Firefox on Mac OS ( Mac OS Mojave 10.14.16, & High Sierra 10.13.6 with Firefox 85.0 & 85.0.1 (64-bit) ).

Both Methods work without issue (or modification/disabling of plugins) in Safari or Chrome, and on Windows (WIN 7) and in iPad OS.

Please note it is not realistic, or reasonable to have website visitors disable Adblockers such as AdBlock plus and allowing all third party cookies - this is FACEBOOK we're talking about. Note: AdBlock plus is disabled on the test page - but the Clients site is a Shopify site, so must work for all typical visitors - a non-technical audience. However it is worth noting that Firefox is NOT my browser of choice for streaming media sites - Netflix. Hulu, etc, due to playback issues. However, YouTube embedding and videos and streams inside FB itself does seem to work

See Test page: https://fantastic-realities.com/clients/davidak/videoembed_01.html Client's source video: https://www.facebook.com/davida.adedjouma/videos/3019402002928/

Facebook embed instructions – https://developers.facebook.com/docs/plugins/embedded-video-player/#

Asked by Kurt Grifith 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Using the Search box in Preferences causes program to freeze

I went to change a few parameters within Firefox (running on Linux) and clicked on the Search Preferences box. When I tried to type the whole program froze. Would not clo… (read more)

I went to change a few parameters within Firefox (running on Linux) and clicked on the Search Preferences box. When I tried to type the whole program froze. Would not close when the close window button was clicked. Had to use a Kill App program to kill -9 the bugger. Any fixes/work arounds?

Asked by Harry Skelton 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Exceptions for cookies not stored

Hello I have set firefox to clear cookies when closing. Nevertheless I want to maintain some exceptions. So I enter the website for that I want to keep the cookies and sa… (read more)

Hello I have set firefox to clear cookies when closing. Nevertheless I want to maintain some exceptions. So I enter the website for that I want to keep the cookies and save. After closing firefox and open it again, this setting for the website is gone, and alos the cookies. How can I permanetly storing these execption? Regards Oliver

Asked by OKA 1 year ago

Answered by OKA 1 year ago

  • Archived

unable to log into ebay using firefox

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account It looks like you … (read more)

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account

It looks like you signed in from a different computer. Before you continue, we need to verify your identity and confirm it's really you. Choose how you'd like to receive your confirmation code

We'll send a message to the option you select.

   By Phone (voice or text)
   By Email

Cancel


I have tried the option to receive a pin code both by text and phone call numerous times but it keeps coming back to this saying I need to confirm my account. I am using mozilla firefox on a windows 10 computer. I did try windows edge browser and was able to get in to both of my accounts on my windows 10 computer. However, I use and prefer firefox. Also, I have a windows 7 computer and I was able to log into both of my accounts using firefox. I was able to log into my ebay accounts before I updated firefox last night. I'm not sure if the new firefox update has anything to do with the problem on my windows 10 computer. I also updated firefox on my windows 7 computer and I can still log into my ebay accounts using firefox.

Asked by Dakota66 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Upload 85.01 - All data in Firefox deleted

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks,… (read more)

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks, and saved passwords. I have lost so much from it literally broke my heart. I had a huge library of bookmarks that are all gone. I spend hours going through each website I have to log into and either find the old password or create a new one. Your upgrade has been one colossal headache.

Is 85.01 a valid upgrade or was I scammed and being scammed to get all my passwords?

If it is valid upgrade, why would you delete all of my setting and data?

Very angry!

rainfish26

Asked by rainfish26 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox will not log into Bank of America or Mailchimp

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using … (read more)

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using a MacBook Pro (16-inch, 2019), Catalina, 10.15.7 and Firefox 85.0.1. Anything new on this problem?

Thanks.

Asked by Doctor T 1 year ago

Answered by cor-el 1 year ago

  • Archived

PPTX files open a million firefox tabs

Every time I would click on certain files my professors would post, it would open up a new tab and ask if i wanted to open up the tab in firefox. I click yes, and it open… (read more)

Every time I would click on certain files my professors would post, it would open up a new tab and ask if i wanted to open up the tab in firefox. I click yes, and it opens up a new tab and repeats. Eventually I clicked "do this with all files from now on" and now when i click on the link, even in a completely different browser, it opens up firefox to endless tabs and I have no way of stopping it other than closing the entire browser multiple times until it ends. How can I change this? It's extremely frustrating.

Asked by mikepalma96 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox on Ubuntu unloads graphics, shuts down

Hello, This issue seems somewhat unique. Using Firefox on 85.0.1 64-bit (but existed for a while) on Ubuntu 20. My laptop is a dell Inspiron with an nvidia GeForce MX250 … (read more)

Hello,

This issue seems somewhat unique. Using Firefox on 85.0.1 64-bit (but existed for a while) on Ubuntu 20. My laptop is a dell Inspiron with an nvidia GeForce MX250 and driver version 450.102.04 (but, again, this problem existed on earlier drivers). I dual boot Windows 10 on this laptop and use firefox there, but do not have any issues there.

Sometimes Firefox will just start unloading pieces of the web page. It's not that the tab is crashing, the parts just start visibly disappearing, and I can see other applications or my wallpaper behind it. When a youtube video is playing, the sound will keep going (without issue) even after the video stops and eventually disappears. I can reproduce this problem by having a youtube video playing in a tab, closing my laptop to idle it, and reopening it and logging back in. Doing so ensures this issue happens immediately, but the issue will still occur at other times, with or without a youtube video playing (that's just what I use to test the issue as per my example given).

Going through existing articles, I followed the steps in this one: https://support.mozilla.org/en-US/questions/1275189 since my issue seemed similar to theirs. Restarting Firefox in safe mode did indeed stop the issue! Then, I followed the steps to diagnose if it was an extension or hardware acceleration. (I use the default theme so that's not the issue.)

Disabling hardware acceleration didn't solve the problem. Okay, maybe it's not that, I'll turn off the (only) extension I have... And that didn't work either. I turned off hardware acceleration and my extensions, and the issue is still being produced.

So, I'm trying to understand, if safe mode only deactivates extensions, themes and hardware acceleration, why does the issue go away in safe mode but persist in normal mode with all extensions and hardware acceleration turned off on the default theme?

Attached are images of the "unloading" issue. Any help would be appreciated.

Asked by cerny.7687 1 year ago

Last reply by cerny.7687 1 year ago

  • Archived

Can't change Firefox Account password

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing … (read more)

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Asked by alex190 1 year ago

Last reply by denholm.hsun 1 year ago