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Cannot pin extensions to the taskbar YET!

I run Firefox on a Dell laptop running Windows 10 Pro. I had to rebuild my system because of problems I couldn't solve. I've reinstalled Firefox and copied a profile I ha… (read more)

I run Firefox on a Dell laptop running Windows 10 Pro. I had to rebuild my system because of problems I couldn't solve. I've reinstalled Firefox and copied a profile I had saved in the cloud. When I click the extensions button ("puzzle piece") I do not see the extension list, only the add-ons page. do I have to uninstall and reinstall each extension to get it into the panel so I can pin some of them to the toolbar?

Asked by crogerblair1 1 year ago

Answered by cor-el 1 year ago

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Website always shows error

Dear Team, I am always facing problems when opening driverpracticaltest.dvsa.gov.uk link. the problem is with both windows and android. whenever I try to open the link it… (read more)

Dear Team, I am always facing problems when opening driverpracticaltest.dvsa.gov.uk link. the problem is with both windows and android. whenever I try to open the link it always shows error from website that they have blocked the website for security reasons. I have disable all the add-ons for this website but still get this error every time. Sometime if i do not get error it redirect me to the CAPTCHA verification but CAPTCHA never loads. no matter how many times we reload the website. I have to switch Edge just to open this website. please do something about it. Thank you

Asked by J@Y 1 year ago

Last reply by cor-el 1 year ago

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Recent "refresh firefox. Now auto login does not work

Firefox 123.0.1 W10 Pro. Recent refresh of Firefox, suggested by Mozilla, due to some HTTP conflict. Refresh created a new profile and backed up/saved old profile. Now … (read more)

Firefox 123.0.1 W10 Pro.

Recent refresh of Firefox, suggested by Mozilla, due to some HTTP conflict.

Refresh created a new profile and backed up/saved old profile. Now can not get auto login or auto fill to work. Will not stay logged in when leaving a page.

Can I remove the new profile and use the old one?

Asked by alphonsobellinni 1 year ago

Answered by Infinity__ 1 year ago

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Dashlane performance issue on Firefox

Recently (in the last 2 weeks or so) when I go to the Web app of my password keeper, Dashlane, I am not able to click on the drop down box "My Account" and get any respon… (read more)

Recently (in the last 2 weeks or so) when I go to the Web app of my password keeper, Dashlane, I am not able to click on the drop down box "My Account" and get any response - nothing happens. I have multiple Dashlane Friends & Family accounts that I switch between frequently. I have to go back to the icon on my toolbar in order to log out. This is happening on all 3 of my computers.

The weird thing is that when I use Chrome, open the web app and click the "My Account" box on all 3 computers, Dashlane works perfectly. Is there an issue that has been created by your recent update to Firefox?

Please help. It's very frustrating.

Thank you, Cathy

Asked by Cathy 1 year ago

Last reply by zeroknight 1 year ago

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firofox wants to upgrade every time I open it. No error messages or so.

For the last few days Firefox asks me to upgrade every time I open it up. If I agree, it appears to do its thing because I get no error messages. Anybody else have this i… (read more)

For the last few days Firefox asks me to upgrade every time I open it up. If I agree, it appears to do its thing because I get no error messages. Anybody else have this issue? Any suggestions for what to do?

Asked by dgh4 1 year ago

Last reply by cor-el 1 year ago

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Firefox Browser will not load games on facebook

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not hav… (read more)

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

Asked by Mike.BAOEWulf 2 years ago

Last reply by zeroknight 2 years ago

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Firefox View

Hi! FIrefox view I think has a lot of potential. Especially with the release of Ai. It could be a fantastic home page type setup. Currently though, I would like to use it… (read more)

Hi!

FIrefox view I think has a lot of potential. Especially with the release of Ai. It could be a fantastic home page type setup.

Currently though, I would like to use it as a tab manager.

Is there a way to access it via keyboard? If not, can it please receive a keybinding? It seems like a very very small thing to add.

I would like to use my browser in a different way.

I really appreciate any support!

Thank you!

Asked by Xardin 1 year ago

Last reply by cor-el 1 year ago

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"protect your e-mail address" blockes saved login feature

When I try to login almost anywhere now, that "protect your e-mail address" prompt comes up? This prevents me from selecting saved logins. So, right now saved logins are … (read more)

When I try to login almost anywhere now, that "protect your e-mail address" prompt comes up? This prevents me from selecting saved logins. So, right now saved logins are almost useless.

How do I get saved logins to autofill like they're supposed to?

Asked by vkk4 1 year ago

Last reply by cor-el 1 year ago

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Can't open some pages in mypatientchart.org. The page will flash and then disappear and get an error 500. I've done all the easy things and everything is upto date. anyone have a possible solution?

I am unable to open some pages in mypatientchart.org Page flashes and then I get an error 500. I've done all the easy things and everything is up to date. anyone … (read more)

I am unable to open some pages in mypatientchart.org Page flashes and then I get an error 500. I've done all the easy things and everything is up to date. anyone have a possible solution? I am on windows 10 on a pc Program works properly in Microsoft edge.

Asked by jansey 2 years ago

Last reply by zeroknight 2 years ago

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  • Archived

Can't pin extensions to the toolbar using the extension button

Hello folks According to Firefox help pages, pinning an extension to the toolbar should work as follows: "Click the extensions button (jigsaw puzzle Fx109ExtensionsButton… (read more)

Hello folks

According to Firefox help pages, pinning an extension to the toolbar should work as follows:

"Click the extensions button (jigsaw puzzle Fx109ExtensionsButton icon) in the toolbar to open the extensions panel. Each extension in the panel has a menu button with a gear Fx91GearIcon icon. You can use this menu button to manage those extensions."

The extensions button doesn't seem to work like that for me. When I click the Extensions button I get several buttons (Recommendations, Extensions etc) on the left side of the page as in the first image attached (Firefox1).

If I then click the Extensions button I get to the Manage Extensions page, and if I then click the 3 dots (...) button on (say) Proton Pass I don't get a Pin to Toolbar option and clicking the Manage option opens the Proton Pass Details page (see image Firefox2) - none of the buttons on the any of the pages offers a Pin to Toolbar option.

Those extensions that are pinned to the toolbar, such as Adblock Plus ( see Firefox2 image), got pinned during installation and not by using the extensions button. Currently I seem to have no way of interacting with any extension via the extensions button.

Could be I'm doing something silly but any suggestions would be appreciated.

Regards Ken

Asked by kenliz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

convert jpg into pdf

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version i… (read more)

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version is 123.0.1. Is there a reasonable workaround?

Asked by archatty 2 years ago

Last reply by Zeeshan Kundi 1 year ago

  • Archived

Firefox stops audio playback when on a teams meeting while using a BT headset. Is there a way to prevent firefox from stopping audio playback?

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio.… (read more)

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio. I changed my windows audio devices to output through the Communications device for the headset. Then I played the audio on a tab. The audio played for a few seconds before stopping again.

I understand that this is behaviour intended to let you take a call or meeting without having to manually pause any open tabs you might not have at hand, but I would like Firefox to understand I really want that audio to play without thinking it knows better. Is there any way to disable this behavior?

Asked by ardyvee 2 years ago

Last reply by Medhasree Suram 2 years ago

  • Archived

keyboard shortcut

hi, i have been using mozilla as my default browser for some time. in the past when watching videos i used to press space button to play/pause, the up/down/left/right but… (read more)

hi, i have been using mozilla as my default browser for some time. in the past when watching videos i used to press space button to play/pause, the up/down/left/right buttons to increase volume/reduce volume/forward or skip backwards but now none of those are working. what could be the problem??

Asked by johnmwangimaina469 2 years ago

Last reply by cor-el 1 year ago