Firefox Support Forum

I think this went missing in a recent update. Chrome seems to have hijacked it. I reset the email app in windows settings and mailto showed back up in ff, but it no longer shows gmail as the action.

Sometimes when loading a page, and the page is slow to respond, what is expected is seeing a notice of error, allowing me to refresh the page. However, sometimes the strange behaviours happen:

• The refresh button is gray. I cannot refresh. I can only to re-type in my URL bar to force reload the page; or
• The URL bar keeps blank or remains the former page. For example, I click the link on page A to page B, and page B is too slow, then I found that the URL keeps the URL of page A. I have to re-click the link of page B on page A; if I opens page B on a new page, then the URL keeps blank finally, and I have to re-click the link of page B as well.

The operation system is Windows 11. It also happens on Windows 10. It happens on Firefox and Firefox Developer Edition. The issue does not exist in Edge browers (in Edge, it displays connection failure and allows me to refresh).

The issue has been existing for years.

See the previous archived discussion: https://support.mozilla.org/zh-CN/questions/1354935

Hi...

Is there a way to edit bookmarks sidebar right-click menu. I want to change position of "Delete folder" and "Delete bookmark" to bottom of right-click menu.

Thank you

Witam. Mam Fiirefox 100 i za nic w świecie nie mogę wyłączyć automatycznego zapisywania plików na dysku. Wszedłem w Ustawienia >> Aplikacje i dla plików pdf. wybrałem "Zawsze pytaj". Podczas pobierania pojawia się monit: "Co Firefox ma zrobić z tym plikiem?" Wybieram: "Otwórz za pomocą Adobe Reader." Tak się tez dzieje ale za każdym razem plik i tak jest zapisywany w tle przez menedżera pobierania na dysku. Jak to wyłączyć?

I use firefox 99 and 100 on two different Windows10 PC with same account. I install and set a new theme from addon store on 1 but minutes later it change to default. I do the same thing one PC 2 and it happens again. Now both of them are default theme. I tested sereval time, it seems that when the themes are different, they'll all be set to default.

I transcribe music into PDFs for Distributed Proofreaders, and often refer to original PDFs from IMSLP. Firefox always opens at the top and I have to find the place I was working over and over again. It's frustrating, especially on very long pieces. Edge remembers and goes to the last place I was comparing files.

I love Firefox—have been here many years. Edge is frustrating for proofreading and formatting. I'm not changing browsers. I'd just prefer to use Firefox for PDFs when I'm working on music.

Can this be fixed in your next upgrade? Thanks!

I open Firefox and it come up with the page on Full Screen; but if I click on some secondary page listed the new page comes up as just a small page to the right of the screen. This is something new!

How can I get the secondary pages to come up full screen as they used to?

Once again along with an "update" (more like a downgrade) the look of the browser gets screwed up. The drop down menus at the top have far too much spacing between lines and the bright white background for the drop downs is unbearable.

FIX IT

Hi there,

After a Firefox refresh I am STILL trying to recover my logins and passwords - I have read through all the help questions and articles I can find on this - and it says I need two files: key.4.db and logins.json. I have attached the screenshots of everything in my 'Old Firefox Data' I can see the key file but not the logins.json file. What am I missing? Help Thanks!

Also as I am only looking to retrieve ideally my logins and passwords and bookmarks, which of these files can I delete?

After attempts to remove cookies and browser data firefox reported 877GB of data used. Still. So I removed the Profile folders form appdata/Mozilla and localappdata/Mozilla, repopened FireFox, loged on and now it claims to have 1GB of memory use. What is this and how do I get rid of it?

Suddenly, some of the symbols of my favorite or frequently visited sites on the Firefox Home page have disappeared. 13 of 32 symbols are now blank. Suggestions? Ideas?

Thanks, Tom J

Firefox has been my default browser since 2004. I have never had a problem with closing a Firefox session with 8-12 open tabs and then re-opening Firefox later and having all the same tabs re-open with the new Firefox session. But now, every time I close and then reopen a Firefox session, it is like I have installed a version update: no tabs are saved. I am not a programmer, I am not interested in looking for obscure files and performing digital surgery. I just want my tabs to open like they have for the last 18 years. In Settings under General my Open Previous Windows And Tabs checkbox is checked. Don't see anything else that is germane. My browser is up to date--latest version.

Can this be unique to individual websites? For years I have simply right-clicked, selected screenshot, then defined the top-left corner of my desired area and moved the mouse down, dragging the window beyond the bottom of the screen as necessary. I have been trying to capture some of my Yahoo mail, and it doesn't work. But most other sites it does work. The one thing I notice (in my very quick investigation) that differentiates Yahoo from the others is that it has individual scrolling regions. Could that be the cause? Is it fixable?

I'm currently using v100, but I know also that it didn't work in the most recent v99 installation (because I just upgraded to v100 to see if it would fix the problem).

My OS is W10, there haven't been any H/W or S/W changes for ages (12 months ???)

I've tried several suggestions from the web e.g. disable hardware acceleration, disable Disability options, etc, but nothing works for me.

Thanks for reading...

I am not able to adjust the browser size, it is either full screen or about 80% of full and will not adjust to any other size. I need to be able to shrink it. Windows 10, 64 bit

Since Firefox 11 installed onto my PC, I get about 15 instances of Firefox running in Task Manager, and uploads onto a podcast website are impossibly slow so that I am timed out from podcast website. Short video upload onto FB takes an hour now via Firefox11. The "Performance" fix has no 1-8 option anymore, unchecking "Use recommended settings" does nothing. Any solutions to suggest?

Processor 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz Installed RAM 32.0 GB (31.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Version 21H2 OS build 22000.613

Watching some YouTube videos recently, usually posted within the past few days, would make the website run extremely slowly. Disabling my extensions and removing them did not help make things go faster at all. (Ad Block-The best ad blocker, Ad block plus, Honey, and Reddit Enhancement Suite)

Running Firefox in troubleshoot mode seems to make them work smoothly, refreshing Firefox didn't do anything to fix it.

YouTube works on other Browsers like edge and Chrome. This is only a problem that I started to have today.

Hello!

I was using this laptop for everything for a few years. Now I wanted to use this for work also. Previously all my bookmarks and logins were synced via a single email account. It was easy to use across all devices. Now since I want to use this for my work also, I decided to segregate my work stuff to a new windows account. So I created a new windows account. Obviously Firefox created a new profile and it was clean. No problems there.

So I wanted to use my original email for this new windows account and new firefox profile to sync across devices. So I created a new email, added it to my firefox account, made it the primary email then deleted my original email from that firefox account so that I can use it to sync firefox in my work user account.

But, Firefox is not allowing me to. There is no "signup" option for sync. Only "sign in". It continually asked me to sign in from my primary account, so I had to sign in from my primary account to make this post. Doesnt firefox offer 2 different "sync profiles" for the same device? Or Am I doing something wrong? Please help.

i go to about:config and change some things to block media auto play . and its ok now . i change four things media.autoplay.default = 5 [0=allow, 1=block audible, 2=prompt, 5=block all] media.autoplay.blocking_policy = 2 media.autoplay.allow-extension-background-pages = false media.autoplay.block-event.enabled = true i want you to make this changes as default in firefox

I don't know what kind of changes have been done but lately I have 2 major issues and am ready to change Firefox as my default browser. I can not print properly without having to change my default settings each time I want to print something and even then sometimes my page will print correctly. The second issue is trying to search something. I will type in my search using google. It will show the topic of my search in the bar however when I hit enter I get a blank page. If I try to use another search engine it sometimes will show results. This happens inconsistently and most times I have to stop what I'm doing & use another browser to print or search. Very frustrating. I do not have this issue using chrome or edge but honestly Firefox is the browser I prefer .... UNTIL RECENTLY. Please do something to correct this as I have checked the community page and have seen others with similar issues.