Firefox Support Forum

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

I've got FF set for https-only. But sometimes it will tell me no https is available but when I go to the site anyway it is https.

Is this a bug or is this something in my settings?

Using Mozilla Firefox 108.0 for Ubuntu canonical 1.0 on Ubuntu 20.04.

Thanks.

Machine information: OS: Manjaro Linux x86_64 Host: 80TG Lenovo V110-15IAP Kernel: 5.19.1-3-MANJARO DE: Plasma 5.24.6 Xorg WM: KWin CPU: Intel Celeron N3350 (2) @ 2.400GHz GPU: Intel HD Graphics 500 Firefox: 103.0.2 (x64)

Problem: Scrolling in firefox is feeling weird: instead of smooth scrolling with 2 fingers (like on smartphone with 1 finger) firefox scrolls only by steps only when I move my fingers enough to trigger scrolling. In other applications I can scroll smoothly and fully control scrolling, I can scroll exactly N pixels if I want. In firefox I can only move by N pixels per M cm fingers movement on touch pad.

It's feeling as indirect input. I can feel same feeling on Windows with simple mouse. Firefox scrolls slower than Opera.

How to reproduce and find difference with other applications:

1. Download Firefox and another application with direct input (Opera or Telegram for example)
2. Scroll Firefox
3. Scroll another application

When clicking on a link to an .mp4 file, Firefox navigates to a builtin video player, streaming the remote video file. When Firefox is unable to stream or display a file (as is the case with .mkv or .txt for example), it is downloaded instead.

I simply want .mp4 files to be downloaded when I navigate to them. I tried setting `media.mp4.enabled` to `false`, and that worked, but it also disabled most embedded media players.

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even though I am already logged in on my old computer and have full access to my account (including saved passwords, bookmarks, and browsing history) I can't find a way to reset my password without deleting all of my synced data. From the "Change Password" menu, it requires my old password if I want to change it without deleting everything. Also, I have 2FA enabled, so why isn't there the option to authenticate my identity in a password reset using 2FA instead of my old password? I know a similar thing already exists for recovery keys, but I only have 2FA. Is there any way for me to reset my password where I don't lose everything? Thank you.

I am experiencing problems when using Duolingo, which is highly interactive.

This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on System Monitor/ Resources are the same.

I am using Fedora and have 16GB ram. Have just ordered another 16GB ram, but think this problem is so severe that no amount of ram will fix it.

Hi,

first of all thank you all in the community for your amazing work on Firefox!

I have cloned my $HOME (including ./.mozilla/firefox/) to another Linux device.

Now I realize that changing the Firefox Sync device name on the new device would also change it for the other device when checking "Connected Services" https://accounts.firefox.com/settings. I also can only see the new device name when using "Send to device" from any device.

I guess I have to unlink my new device and somehow assign it a new device ID for Firefox Sync to recognize the new device. How can I do that?

When I start entering an address or a search term into a new tab or new window I'll get "Search with Amazon" as top suggestion. How can I remove "Top Sites" suggestions on recent Firefox versions?

https://support.mozilla.org/en-US/questions/1285677 the solution proposed here, is not working anymore.

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some information about the current version number, however no chance to configure anything update-related. Updates just happens automatically and interrupt current sessions, leading to spontaneous (and surprising) dysfunction of the opened browser. That's very annoying in case of video conferencing, for example, because it is not possible to open any new tab or windows, always the note there "you have to restart firefox now" - in practice, just like a crashing error. And, the suggested restart does not re-open the current opened tabs/URLs!

Furthermore, within some updates, my language settings get lost, so it turns to English language automatically and I always must add my language packet manually again and again. Thats really annoying and maybe completely disruptive for people that are not able to read in English!

Is there any chance to come over this? Otherwise I guess I must leave using firefox as browser, however this would be not the aim I actually follow. Thx!

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only happens with reboots and not on Suspend.

I saw two similar posts but the options look like they changed name since then: https://support.mozilla.org/en-US/questions/1319622 https://support.mozilla.org/en-US/questions/1289909

I tried to apply the solutions linked there, to no avail.

This behaviour only happens on my Garuda Linux and not on Pop-os. Thus I am not sure here is the right place to ask this question.

Another strange bug which may be related is the following: if I zoom in a page (say set it at 120 percents) then go to another tab and then come back to the page I zoomed in, the zoom is reset to 100 percents.

Any help would be greatly appreciated!

Hello,

After installing Firefox (103.0.2) on a clean install of Manjaro (21.3.7) Gnome (42.4), I started noticing that mouse hover effects such as highlighted tabs, UI of a video-player appearing etc. are delayed after my PC exits hibernation (I am not sure if that is the only cause and if that really IS the cause). Weirdly enough the select menu I used to answer the "Which topic best describes your question?" question to create this post experiences no delay in highlighting the hovered element. Relaunching Firefox fixes this issue temporarily.

To be clear this is no performance issue since everything except mouse hover related interactions are fluid.

Thanks for helping out

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

My firefox suddenly became very slow after an update. On each web page I have to wait maybe 10s, and nothing happens, and after that all is ok (really fast). Safe-mode didn't help. Thanks, Piero

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox's settings. I turned up all the mic settings in alsamixer. I tried https://mdn.github.io/web-dictaphone/ , recommended in another thread here, and it doesn't record either. I can use the microphone outside X, with sox's rec. I also can't record a new greeting in Google Voice.

Firefox 100.0.2 , Linux, Slackware 64-bit, all packages updated this morning.

Firefox says I need a video codec to play a video (that is aparently somewhere on the page). It does NOT tell me what video, what video format, or what codec I need. How do I find out what codec I need?

Firefox version: 101.0 (64 bit) OS: Fedora 36

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os. Now Firefox tells me "You've launched an older version of firefox" and forces me to create a new profile :( Also loading the old profile in "about:profiles" leads to the same result

How can i restore at least my passwords? (When i try to copy only 4.db and logins.json from the old to the new profile, i get the same result)

I can't find an "import old profile"-function anywhere...

Maximizing and minimizing are still normal, but Firefox windows could not be dragged now.

$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy

$ firefox --full-version Mozilla Firefox 102.0.1 20220707183149 20220707183149

$ firefox --help Usage: /snap/firefox/1551/usr/lib/firefox/firefox [ options ... ] [URL]

$ which firefox /usr/bin/firefox

When entering full screen mode it's only inside selected window. Also affects youtube player. Pictures when in full screen mode (using F11 key): https://imgur.com/a/gp3yqCC

Hi,

I have Firefox 102 ESR in Debian 11 (LXC in Chrome OS). It is the en_US version with Czech spell checking dictionary installed as an add-on. I can switch the spell checker from English to Czech in ordinary text areas by accessing the context menu via a right mouse click.

However, I'm using a proprietary e-commerce system (Shoptet) with a WYSIWIG editor that has its own context menu, overriding the default one in the browser. I can't switch the language for that reason. Is there a way to switch the spell checker language for a particular text area without access to the context menu? Thank you very much.

Petr

My windows install in my dualboot pc is unable to open at the moment, I can access the windows files from my linux. But i need the firefox data on that pc that I kept. I don't remember which email I used on that account so I'm kind of stuck on getting my data from online. Is there a way to recieve all the data from another drive without opening firefox?