Showing questions tagged: Show all questions
  • Archived

Recover old firefox account

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVAB… (read more)

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVABLE

Asked by monica35 2 years ago

Last reply by Paul 2 years ago

  • Archived

firefox switches off my chosen theme by itself

How can I stop Firefox from switching off the theme I chose? It constantly happens after most updates. The theme goes back to the original one and I have to go to the ad… (read more)

How can I stop Firefox from switching off the theme I chose?

It constantly happens after most updates. The theme goes back to the original one and I have to go to the add-ons and themes tab to switch it back on. I find it more and more annoying.

My chosen theme is "woodysie" and I don't want to change it to any new "fashionable" ones.

Asked by ularoza 2 years ago

Last reply by forupwork53 2 years ago

  • Archived

Removal of a bookmark from a personal computer without adminstrator's permission.

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfo… (read more)

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfortunately, I started to notice in my Bookmark sidebar, the bookmark is removed deliberately, without my permission. Is Mozilla doing this or is Epoch Times doing this. Because, this is illegal to do by law. Please answer.

Asked by Rocco2018 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

printer will not print after accidently hitting a key on keyboard brings up box saying "save print output as"

printer will not print after accidentally hitting a key on keyboard brings up box saying "save print output as" please make my printer work as usual as it have for years … (read more)

printer will not print after accidentally hitting a key on keyboard brings up box saying "save print output as" please make my printer work as usual as it have for years om firefox

Asked by larry9887 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox will not stay in a light theme.

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything.… (read more)

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything. Is there something that I am missing or is this newer browser in need of repair? This is getting old, I have used Firefox for years, never had a problem with kind of issue before. Thanks

Asked by garmbell 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Why can I no longer see my site on Firefox?

For the past three days I have been unable to see https://candobetter.net on the firefox browser. One of my friends has the same problem. It shows up normally on other … (read more)

For the past three days I have been unable to see https://candobetter.net on the firefox browser. One of my friends has the same problem. It shows up normally on other browsers - Opera, Edge. It is important for me that people can see my site. Can anyone there help, please.

Asked by astridnova 2 years ago

Last reply by Terry 1 year ago

  • Archived

Version/download history for Firefox thunderbird for windows

Hello Team, Where can I find all the older version for Firefox Thunderbird, a portal which shows all the older version and its download link. Regards, PK … (read more)

Hello Team,

Where can I find all the older version for Firefox Thunderbird, a portal which shows all the older version and its download link.

Regards, PK

Asked by PK2022 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

want to Restore old data in new device

I had an firefox sync account in my old device. It was syncing regularly. Now I am using a new laptop and my old device is not with me. Today I've tried to sync firefox d… (read more)

I had an firefox sync account in my old device. It was syncing regularly. Now I am using a new laptop and my old device is not with me. Today I've tried to sync firefox data using previous email, and I have to use "forgot password" option. Firefox provided me new password via resetting process. But there is a new profile. My old data is not restoring.

How can I recover my old profile in new device and restore data without my old device?

Asked by nazmul1434 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox 98 no longer giving option to open or save file, just saves it to download folder which floods me with files

Firefox 98 no longer giving option to open or save file, it now just saves files to my Download folder, which I don't want. I use firefox for work, and I have to downloa… (read more)

Firefox 98 no longer giving option to open or save file, it now just saves files to my Download folder, which I don't want. I use firefox for work, and I have to download literally hundreds of files, mainly generated excel spreadsheets, a day. The ability to have the option to just open the file from the temp folder that gets cleared when firefox closed was great. Now I have to fiddle with about:config to get back even a portion of what I was able to do before. currently i have browser.download.improvements_to_download_panel set to false, which helps, but there are just certain file types that ignore this setting, such as zip files and pdf files. Those still auto download to the Download folder, then I have to go hunt for them if I need to attach them to emails. It's a BAD feature. How do I revert it to do what it did pre ver 98?

Asked by Kyosji 2 years ago

Last reply by capatosta 1 year ago

  • Archived

Auto downloading all files in Firefox 98

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked… (read more)

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked the 'always ask' in General settings, waste of time. When prompt asks what you want to do, it auto downloads even if you say open and do NOT check save option. This is MAJOR frustrating, makes extra work for me to have to remember to go back to Downloads to delete all these files. We should have the right to make that decision on whether or not we want to save it to our computers and take up space. I view many files daily, most are NEVER saved...PLEASE either UNDO this feature you have implemented or give us a way to work around it, ie: make the General settings option actually apply as to what we select, at present this option is NOT working.

Asked by Ladyastor48 2 years ago

Last reply by capatosta 1 year ago

  • Archived

You may be frequently 'updating' Firefox, but it's not getting better; it's getting worse!

Go back to a working version of Firefox, raht than giving us an 'update' poorly written Firefox that constantly causes problems. I don't expect this missive to be recogn… (read more)

Go back to a working version of Firefox, raht than giving us an 'update' poorly written Firefox that constantly causes problems. I don't expect this missive to be recognized by anybody but it frees me to go to another browser (that works.)

Asked by szelesinvestigations 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to fix a javascript:void(0); error

I cannot sign in to my EA.com/pogo account because they require me to obtain a code through my e-mail account. After I check "Send code" a pop up appears in the lower le… (read more)

I cannot sign in to my EA.com/pogo account because they require me to obtain a code through my e-mail account. After I check "Send code" a pop up appears in the lower left hand corner "javascript:void(0);" and I never receive the code.bold text I press shift+F5 and check inspector and debugger . A "main menu" appears and "pogo" appears then" sign in pogo" appears. I have tried everything to find out how to delete it but to no avail. It appears also after doing some clicking on the right side of the DOM that http is still showing up in the error listing, so I have changed the options in the foxfire privacy controls to all 3 different options but it didn't help. I really believe that was about the time Foxfire put this option to use https instead of http. I have also asked for help from search on the internet for fixing a Javascript:void(0) error and even paid to obtain the app as recommended by Microsoft called Restro, but it didn't repair it either and I did get a refund from them. This only happened to me about November or December when I tried to sign in to play pogo. I have a paid up subscription to them and have contacted them numerous times but they won't help me--only once I was told by a rep in Facebook to delete my cache & cookies which I had done from the beginning. If anyone has any suggestions please let me know on this site or e-mail me at d-bar-ranch@hotmail.com. I do not have any trouble with receiving e-mails...except from ea.com/pogo .Thanks... Myrtle Dunbar

Asked by Dunbar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

lost authenticator when I bricked my phone, no recovery codes, and I cannot upload an add-on because the application id is in use. Help! What to do?

I need help with our [edited email from public] @iolo.com account as we cannot get into it to post a new build. Our authenticator code and recover codes are lost for thi… (read more)

I need help with our [edited email from public] @iolo.com account as we cannot get into it to post a new build. Our authenticator code and recover codes are lost for this.

Asked by firefox1756 2 years ago

Last reply by Paul 1 year ago

  • Archived

HTML Not Loading Correctly

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggesti… (read more)

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggestions?

Asked by p.horton 1 year ago

Last reply by Paul 1 year ago

  • Archived

Scoutbook site not working on Firefox

Hello, When I attempt to go to the scoutbook.com website, it will not go to the site, it keeps timing out. This is a site that I have used many times before. The site wi… (read more)

Hello,

When I attempt to go to the scoutbook.com website, it will not go to the site, it keeps timing out. This is a site that I have used many times before. The site will work fine on chrome. I have attempted to clear the cache and cookies, but it has not helped.

Thank you for your time.

Jason Pfeffer

Asked by feffington 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How can i add these Elements to firefox.cfg

I did open the developer console and tried to to find "preference=example" Could not find the option. • Clear History - Site settings & Offline Website Data with fir… (read more)

I did open the developer console and tried to to find "preference=example" Could not find the option.

• Clear History - Site settings & Offline Website Data with firefox.cfg • Customize Firefox Toolbar with firefox.cfg (add Settings and Addons icon/shortcut) • On the Homepage if possible use a custom image instead of Firefox or otherwise remove it.

Asked by Firefox_Beginner 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

PDFs and "Open with Firefox"

During a recent update, my download preferences automatically/mysteriously changed from "always ask" to "save file" in regards to opening online documents (most notably P… (read more)

During a recent update, my download preferences automatically/mysteriously changed from "always ask" to "save file" in regards to opening online documents (most notably PDFs). No big deal: I was able to go and change it back to "always ask" for a few file types in the settings.

What I realized today, however, is that even though I'm still checking the "open with Firefox" option, the file is still downloading to my computers primary/permanent storage (in the downloads folder) instead of the cache that gets cleared upon restart (like it used to). At that point, I might as well have just hit the "save" button; I don't want to download the file, I just want to view it in Firefox then have it gone when I'm done.

Any ideas why this might be or how I might fix it? Thank you, Cole C.

Asked by Cole Cieslewicz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago