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  • Archived

Wrong characters after restarting computer

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations o… (read more)

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

Asked by nigel.m.anderson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox developer edition crashes when closing some tabs

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information. Report ID bp-d44804f7-fd73-4088-9d… (read more)

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

Asked by RodrigoMil 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

New tabs in Firefox

When I go into Firefox & I bring up my bank for example if I go to another tab to bring up something else most times it won't do it. So then I have to shut it down &… (read more)

When I go into Firefox & I bring up my bank for example if I go to another tab to bring up something else most times it won't do it. So then I have to shut it down & open it up again which is intensly annoying. This never used to happen say a year ago.

Asked by carolyn.reayyoung 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New Tab Page

Is there a way that I can recover my New Tab page setup (just the new tab page) from a Macrium Reflect backup of my OS disk? I recently did some cleanup that cratered my… (read more)

Is there a way that I can recover my New Tab page setup (just the new tab page) from a Macrium Reflect backup of my OS disk? I recently did some cleanup that cratered my FireFox profile (developer and beta also). I would like to somehow recover just the New Tab page setup from the os backup. Any solution? Thanks for your help.

Asked by Grumpy 1 year ago

Last reply by cor-el 1 year ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge … (read more)

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

Asked by Ga Mountain Hiker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

all tabs visible at once ?

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to star… (read more)

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to start scrolling through your tabs. how do i make it so, that all tabs are visible at once and theres no need for scrolling ? thank you

Asked by xenonxgreedy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Version 106 Theme Change

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web pa… (read more)

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Asked by Sassue 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed m… (read more)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Asked by Focksee 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How to hide Extensions errors in DevTools?

Every time I work on the local environment a lot of my extensions go crazy on localhost, throwing enormous amount of errors. This makes console barely readable. Is there … (read more)

Every time I work on the local environment a lot of my extensions go crazy on localhost, throwing enormous amount of errors. This makes console barely readable. Is there a way to disable messages thrown by extensions in the developer tools of Firefox Developer Edition?

Similar to this in Chrome with "Selected context only": https://superuser.com/a/1346827

Thanks.

Asked by dantaeusb 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (read more)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Asked by romanist05 1 year ago

Last reply by Mich 1 year ago

  • Archived

printing disclosures from listing such as property disclosure

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclos… (read more)

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

Asked by john894 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Code greyed out in Firefox developers

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works. Why is part of the code greyed out in Firefox develo… (read more)

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works.

Why is part of the code greyed out in Firefox developers.

Asked by gray_b 1 year ago

Last reply by cor-el 1 year ago