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Website wont load

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. … (read more)

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Asked by Hotpuppy 2 years ago

Answered by TyDraniu 2 years ago

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Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 2 years ago

Last reply by FredMcD 2 years ago

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How do I get Firefox from downloading PDF files

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every opti… (read more)

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every option in settings/general/apps and they still download in a folder. So I thought I would try MS edge and it does the same thing. Is it not the browser and was it in a MS update? It has never done this before. I don't want all these PDF files downloaded!

Asked by Steve Baker 2 years ago

Last reply by pilotbum 2 years ago

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Time out on a site

Hello, I am having problems with my VGLI site. Every time I try logging in it times out, Is there a way to stop that from happening. My internet connection is sound and w… (read more)

Hello, I am having problems with my VGLI site. Every time I try logging in it times out, Is there a way to stop that from happening. My internet connection is sound and working properly. And I've confirmed the correct address.

This is the error that I am concerned about. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. How do I check or update that information?

Asked by GlennT 2 years ago

Last reply by FredMcD 2 years ago

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Entry field being blocked - will not allow me to type

My employer sent me a link to sign up for an employment planning service. I need to enter my name, DOB and their entry code. The second line is being blocked and I cann… (read more)

My employer sent me a link to sign up for an employment planning service. I need to enter my name, DOB and their entry code. The second line is being blocked and I cannot type in it. I need to type their entry code on this line. I have attached a copy of the screenshot. I am not sure what the Mask limit is for this line as it is not a line that I am typing my email address in.

I need HELP!

Asked by petlover 2 years ago

Answered by FredMcD 2 years ago

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I am unable to add jira as a search engine on firefox 100 (new profile).

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I g… (read more)

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I get an error "Firefox could not install the search engine from: https://jira.<mydomain>.com/osd.jsp"

So, i tried copying the existing profile folder and using that folder for the new profile, but firefox removes the jira search engine and gives me a warning saying that the default search engine was changed to Google (screenshot attached)

Is there a way to get this added via a hack of some kind? I wanted separate profiles so that I keep my project profiles separated - bookmarks, cookies, scripts etc.,

Asked by vda1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox 100.0.1

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works… (read more)

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works again.

Al those other solutions you guys give like clear cache disable en able etc don't work and take hrs of time

When oyu push a other update through some 1's throat atleast make it that it A)works B) option to roll back . TY

Asked by Firefoxuser 2 years ago

Answered by Firefoxuser 2 years ago

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Saved Credit Card Info Lost at Every Authentication

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that… (read more)

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that is, computer user account password). Upon entering the password, the prompt accepts it and disappears. Now, the expected behavior is that Firefox should paste my card number, along with other details (name on card, etc), into the corresponding fields. Instead, it enters blanks into all the text fields, clearing them if they had previously had anything in them. After this, if I go into settings and view saved cards - the cards that I have attempted to autofill are shown in the list of saved cards, but have blanks in all text fields.

I have had to re-enter all the card details several times over. I have encountered this bug many times at this point. Tried searching for posts with similar problems but have not found anything.

Asked by dschirita 2 years ago

Last reply by dschirita 2 years ago

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firefox 90 how to make a bookmark sub list appear on the left

I recently obtained a 17" laptop, and have a large number of bookmarks. I have the bookmarks toolbar open, and would like to force the bookmark sub lists to open to the l… (read more)

I recently obtained a 17" laptop, and have a large number of bookmarks. I have the bookmarks toolbar open, and would like to force the bookmark sub lists to open to the left of the primary list whenever possible. Is there a setting that would allow me to do this? Thanks in advance.

Asked by wmichaelb 2 years ago

Last reply by cor-el 2 years ago

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Sidebar issue on Windows 11

I have the following: <html><head> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> <style type="text/css"> <!-- bo… (read more)

I have the following:

<html><head>
<meta http-equiv="content-type" content="text/html; charset=windows-1252">
<style type="text/css">
<!--
body {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px; color: #000000; background-color: #eee; width: 200px;}
a:link {color: #000099;}
a:visited {color: #000099;}
a {text-decoration: none; margin-left: 0.5em; display: block;}
div.folder {padding-top: 10px;}
div.folder a {display: none;}
div.folder:hover a {display: block;}
div.title { color: maroon; font-style: italic; font-weight: bold; font-size: 14px; border-bottom: 1px solid #ccc; padding-bottom: 6px; }
div.subtitle { color: navy; font-weight: bold; margin-bottom: 15px; margin-top: 8px; }
div.subtitle a { color: navy; font-weight: bold; text-decoration: none; }
div.subtitle a:hover { color: blue; }
-->
</style>

</head>

<body background="DNASidebar_files/DNA%2520Sidebar%2520for%2520Firefox.html">
<div class="title">Bioinformatics Sidebar</div>
<div class="subtitle">Active as of: <i>2022-05-18</i></div>

<div class="folder">Databases</div>
<a href="www.ncbi.nlm.nih.gov/nuccore">Nucleotide</a>
...
</body></html>

To use this, I just click it in whatever folder it's in and it comes up in Firefox. If I run this on either Linux or Mac, when I click "Nucleotide" it takes me to the URL. If I do this on Windows 11, my URL looks like the following:

file:///C:/Users/xxxxx/Documents/www.ncbi.nlm.nih.gov/nuccore

What do I need to do on Windows to get the real URL to execute?

Thanks, Joe

Asked by trubisz 2 years ago

Last reply by cor-el 2 years ago

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I used to be able to go to another window by clicking on a subject in the search engine

Whether I was in the standard Firefox search window, or Google, or DuckDuckGo (my preferred choice), I was able to click on a specific topic in the search window and have… (read more)

Whether I was in the standard Firefox search window, or Google, or DuckDuckGo (my preferred choice), I was able to click on a specific topic in the search window and have it automatically open a new window within the Firefox window settings. I can no longer do this with Firefox 100.

Please fix!

Asked by George 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

macbook 3 finger gesture doesn't work with firefox

Like the title says the 3 finger gesture to move between full screen images doesn't work with firefox 100.0 Macbook pro 16" 2019 running catalina 10.15.7. What happens is… (read more)

Like the title says the 3 finger gesture to move between full screen images doesn't work with firefox 100.0 Macbook pro 16" 2019 running catalina 10.15.7. What happens is that full screen is exited and browser moves back to the previous page.

Only had this problem after updating firefox.

I've seen conversations from as far back as 10 years ago where people have had this problem but their fixes don't work.

This should work without an add on plug in or app. It should simply work.

Done all the usual things restarted finder, restarted computer, checked all the setting in computer preferences. Tried other browsers and it works with both google and safari.

I switched to firefox and spent a lot of time organizing and setting up only to have this problem. This is a feature I use often (every day) so it is a deal breaker even with all the time I've invested in switching.

Does anyone have an answer for me? How do I get the 3 finger gesture back on my MacBook?

Asked by tellulah 2 years ago

Last reply by Chris Ilias 2 years ago

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Firefox "hangs" (freezes)

In the past week or so, Firefox has unexpectedly "frozen" and does not respond. I have not loaded any new programs during this period. The only way I can get Firefox to… (read more)

In the past week or so, Firefox has unexpectedly "frozen" and does not respond. I have not loaded any new programs during this period. The only way I can get Firefox to run is to end all the Firefox processes in Task Manager and restart it. I also noticed that there are usually 9 firefox processes running in Task Manager.

Asked by jathom1 2 years ago

Last reply by FredMcD 2 years ago

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Intermittent SSL Errors across all websites

Hello, I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of a… (read more)

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

Asked by jdial91 2 years ago

Answered by FredMcD 2 years ago