Showing questions tagged: Show all questions

How to turn off Global Privacy Control popup message?

I keep getting Review Your Global Privacy Control preferences message, almost every time I start the browser. I have selected "Don't Allow" option many times and have als… (read more)

I keep getting Review Your Global Privacy Control preferences message, almost every time I start the browser. I have selected "Don't Allow" option many times and have also went and managed my privacy controls. But, the popup message won't stop coming.

How do I stop the popup message?

I have been Firefox/Mozilla user from the very early days but I am at a point where I have to stop using it because of this annoying popup message.

Asked by San Chin 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

slow loading times, formatting & Security warning issues

Hello, I'm seeking assistance with my website, https://blogbuzzz.com/, which I frequently access and manage using Mozilla Firefox. I've been encountering slow loading tim… (read more)

Hello, I'm seeking assistance with my website, https://blogbuzzz.com/, which I frequently access and manage using Mozilla Firefox. I've been encountering slow loading times, formatting & Security warning issues. This issue seems to be specific to Firefox, as I don't experience it in other browsers. Could you please help me understand why this is happening and how to resolve it? Any insights into browser-specific settings or adjustments that I need to consider for optimal website performance in Firefox would be greatly appreciated. Thank you!"

Asked by hasnainbaloch2402 1 month ago

Last reply by zeroknight 1 month ago

Intermittent Master Password Recognition Issue with External Keyboard on Firefox for Ubuntu

Hello, I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. … (read more)

Hello,

I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. This problem does not occur consistently but is particularly frustrating when it does, as it forces me to switch to my laptop's keyboard for input. I'm certain the password is entered correctly; after multiple careful attempts (3-5 times), the issue persists, leading to unnecessary stress and inconvenience.

    • Environment:**

- **Operating System:** Latest version of Ubuntu - **Hardware:** Dell Latitude laptop with a Contour external wireless keyboard, connected through a Dell docking station. This setup is shared with another laptop (HP) via the docking station.

    • Observations:**

- The issue seems to occur sporadically and is not reproducible on demand, adding to the frustration. - It has happened notably on the first login attempt after the computer's first boot of the day. - On one occasion, the problem led me to change my master password under the mistaken belief it had been compromised.

    • Impact:**

This intermittent recognition issue disrupts my workflow and significantly affects my user experience with Firefox. The necessity to switch input methods and the initial misinterpretation of the problem as a security concern are particularly concerning.

I hope this detailed feedback assists in identifying and resolving the issue. Thank you for your attention to this matter Firefox.

Sincerely, Daniel

Asked by Daniel 1 month ago

Last reply by cor-el 1 month ago

Site access permisssions

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for mi… (read more)

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for microsoft 365 nothing comes up. I just need to allow full access to microsoft so I can do my assignment.

Asked by t.r.matthews1002 1 month ago

Last reply by cor-el 1 month ago

insecure website unblock

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for year… (read more)

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for years? Is there a simple way to turn off all the security stuff so I don't have to waste hours trying to find a solution? Is there a simple way to ask a question to get a meaningful answer without all the flak that means nothing to an average user? Does anyone at Firefox care about the average guy trying use his browser without unnecessary security lockdowns? If anyone can answer yes to these questions, perhaps you can give me a dumbed down version of the simplified questions. I just want to play sudoku from free-sudoku.com all I get is a lock with a bar through it. on the U'RL box. It just started 3 days ago after years of non-interference. When I click on the lock I don't have an unblock button in the popup. Why does firefox just put one there instead of just an arcane hours long wild goose chase to look for non-solutions. Yeah, I am frustrated over unilateral browser lockdowns.

Asked by nijoani 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

why I'm seeing Chrome address in firefox content?

hi guys , I'm Mozilla Firefox fan today i just right click on Firefox logo > Copy Image Link then i paste it , look what is the address : chrome://branding/conten… (read more)

hi guys , I'm Mozilla Firefox fan today i just right click on Firefox logo > Copy Image Link then i paste it , look what is the address : chrome://branding/content/about-logo.png chrome://branding/content/firefox-wordmark.svg why I'm seeing Chrome here? can please someone explain it to me?

Asked by masoud.3331 1 month ago

Last reply by James 1 month ago

get663.com Loading

get663.com Loads randomly on the browser. I delete it and it returns on a random basis. Is there a way to prevent it reinstalling? I have to remove it 10-15 times a da… (read more)

get663.com Loads randomly on the browser. I delete it and it returns on a random basis. Is there a way to prevent it reinstalling? I have to remove it 10-15 times a day. Thanks, Andy W.

Asked by vze284gd 5 months ago

Last reply by Dropa 5 months ago

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only cl… (read more)

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

Asked by Owen McDonald 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

links from my blog lead to spam but only in Firefox

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved. The short story is that I have a blog for my croc… (read more)

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved.

The short story is that I have a blog for my crochet business, along with an accompanying Pinterest account.

Back in December my blog was hacked for a few weeks. I got it resolved with my hosting provider and it's been working fine since.

However, at the same time I noticed that my Pinterest views dropped to almost zero, after years of very good traffic numbers from that account. When I went in to test my pins that go to my blog, I found that they lead to a spam website.

Out of curiosity, I decided to test the same pins using a private Firefox window. Those worked perfectly, leading to my blog content. I also tested them using the Safari and Chrome browsers, and those also worked perfectly.

So it seems that the only time my pin links go to the spam site is when I'm using a regular Firefox window. I don't know if that explains the enormous drop in views, but I find it just very strange that I only see it happen with the regular Firefox window.

Any insight or help would be appreciated. I did also message Pinterest to see if they had any thoughts on it. Here is one of my boards that has all pins leading to my blog. [https://www.pinterest.com/poshpattern.../posh-patterns-blog/]

Thanks!

Asked by fourflores 1 month ago

Last reply by cor-el 1 month ago

All logins fail to load from logins.json, with error NS_ERROR_FAILURE

Hi, My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:… (read more)

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Asked by dch888 1 month ago

Last reply by cor-el 1 month ago

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (read more)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

cannot clear saved login data in 121.0.1 (64-bit)

I was able to get rid of remembered user id data in Chrome (delete site data) with no problems, but have tried all I can find in Firefox with no luck. Please tell me how … (read more)

I was able to get rid of remembered user id data in Chrome (delete site data) with no problems, but have tried all I can find in Firefox with no luck. Please tell me how to do it. There is no saved login data in Firefox and deleting site data does not help. Thanks, John.

Asked by John 2 months ago

Last reply by zeroknight 2 months ago

Site from Constant Contact blocked (r20.rs6.net).

See attached screen grab of error message. We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (tha… (read more)

See attached screen grab of error message.

We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (that tracks when a customer/client opens or clicks on an email. We normally use uBlock and the problem occurs with and without that extension installed. I'm stumped. Thanks for any helpful you can provide.

Asked by BarryW 1 month ago

Last reply by cor-el 1 month ago

How do I load my own root certificate into firefox

I have a local only test ca and test web server. How do I load the CA certificate into Firefox. Adding it via "settings" did not work, the browser says Adding a root vi… (read more)

I have a local only test ca and test web server. How do I load the CA certificate into Firefox. Adding it via "settings" did not work, the browser says Adding a root via "settings" does nothing. When I access a web server it says "the original certificate provided by the server is untrusted", in the issuer name field. It never actually shows the certificate. Adding a file to the appdata area (this is on windows 10) also fails; changing the enterprise ca settings does not work. This used to work.

Asked by social23 1 month ago

Last reply by cor-el 1 month ago

Master Password

This is more of a suggestion than a question, unless there is a hidden feature that I was not able to locate. I know that the Master password helps to make sure that my… (read more)

This is more of a suggestion than a question, unless there is a hidden feature that I was not able to locate.

I know that the Master password helps to make sure that my password is safe. It would be also be nice if the next release will prevent to open a website that has a "stay signed in" window.

Asked by Dinna 1 month ago

Last reply by Paul 1 month ago