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Why was mackeeper & zipcloud installed with Firefox update?

After installing the latest Firefox update Mackeeper and Zipcloud pop-ups presented themselves. A quick search found LOADS of warnings about Mackeeper and I've uninstall… (read more)

After installing the latest Firefox update Mackeeper and Zipcloud pop-ups presented themselves. A quick search found LOADS of warnings about Mackeeper and I've uninstalled it. Were they in the .dmg Firefpx installer? And if so why?

Asked by vangellis 5 years ago

Answered by FredMcD 5 years ago

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Swagbucks searchs - get rid of on my MAC

I am running MAC OS 10.10.5 with Firefox 40.0.3. Signed up my wife for Swagbuck; however, now everytime I click the “+” to add a new window it open at “search.swagbucks.… (read more)

I am running MAC OS 10.10.5 with Firefox 40.0.3. Signed up my wife for Swagbuck; however, now everytime I click the “+” to add a new window it open at “search.swagbucks.com/?f=5” and not the window showing previously sites that i Have pinned. Now I did go into “extensions” removed the Swagbuck.com extension; went to preferences and changed homepage to the window i want and I did change the search engine to google and deleted “swagbucks” search engine and then I restarted Firefox. With all this I still get “search.swagbucks.com/?f=51“ whenever I click “+” to add a window.

I NEED HELP in getting rid of this annoying, in my opinion, “MALWARE”

Thanks in advance for your help.

Mike

Asked by regmikewall 5 years ago

Answered by FredMcD 5 years ago

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How can I get Firefox back. It has been taken over on my laptop by Ask. So has Chrome. Tried everything

Tried to create a second email account and accepted a download which I thought was the mail site. Since then, Ask have taken over one thing after another to the point whe… (read more)

Tried to create a second email account and accepted a download which I thought was the mail site. Since then, Ask have taken over one thing after another to the point where I cannot use the machine to get help. Hence now using another device. Have used Firefox for many years, this is first problem.

Asked by Roxydog 4 years ago

Answered by guigs 4 years ago

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Need to reset Firefox as recommended for the removal of the utop.it virus

Runnung Outlook 2003 on Windows 10 and finding a script error message from http://savy.utop.it/tb/host.jp. Need to remove the ww.utop.it from computer with no success so… (read more)

Runnung Outlook 2003 on Windows 10 and finding a script error message from http://savy.utop.it/tb/host.jp. Need to remove the ww.utop.it from computer with no success so far

Asked by lcwhito 4 years ago

Answered by FredMcD 4 years ago

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Homepage won't change due to virus!

One of my friends downloaded a virus onto my pc, and I used malwarebytes to get rid of it. Although, when I open Firefox, or any internet browser, http://trustedsurf.com/… (read more)

One of my friends downloaded a virus onto my pc, and I used malwarebytes to get rid of it. Although, when I open Firefox, or any internet browser, http://trustedsurf.com/?ssid=1458266251&a=1040936&src=sh&uuid=375dea8b-9c00-4387-884e-aa4571cc6d38 comes up despite any settings I change. I realize that it is giving me more viruses and it is annoying to have to run malwarebytes so often. I have already checked my extensions and reinstalled Firefox. Any ideas on how to remove this?

Asked by RajuNCajun1 4 years ago

Answered by FredMcD 4 years ago

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How to remove getformsonline toolbar

I somehow downloaded a file- getformsonline- and it has created a tab in the toolbar. It does not show up in applications or in programs, just a toolbar. How do I get rid… (read more)

I somehow downloaded a file- getformsonline- and it has created a tab in the toolbar. It does not show up in applications or in programs, just a toolbar. How do I get rid of it?

Asked by jaguar11 4 years ago

Answered by Wesley Branton 4 years ago

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I have a suspicious "9o0gle.com" as my homepage

Hi, my name is Ryan, and I need help. several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after … (read more)

Hi, my name is Ryan, and I need help.

several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after he left my house, I got my firefox homepage changed to "9o0gle.com", some pop-ups ads and some unusual program installed to this computer. I uninstall all of them. I knew it was malware, or adware or spyware or anything else. so I decided to scan the whole computer at once. I found at least 445 malware and other viruses and all of those removed from my computer, but still "9o0gle.com" wont disappear. I tried to look at the homepage, but nothing written in it. I tried to look after the shortcut, and delete "9o0gle.com" in the "Target" bar with this text ("C:\Program Files (x86)\Mozilla Firefox\firefox.exe"), I removed everything after that address but still got "9o0gle.com" after two or three times I used. I tried to backup my bookmarks and reinstall the firefox, removing all the firefox data from my computer but still have the same problem until I write this message to firefox support.

indeed, I tried everything I found on the internet to remove this annoying "index" bar, also removing several unusual script of ip addresses in "hosts" file, deleting some suspicious registry strings, etc.

would you please help me this time?

PS. I also have the screen capt attached to this message.

Asked by arizayb 3 years ago

Answered by FredMcD 3 years ago

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Is " firefox-patch(8).js " from cahmetodotango.com valid ? Prior updates have come with ".net" address.

I received, on 5/9/17, a pop-up that the above patch was needed. Malwarebytes Premium would not allow installation, so I did not install. Today I noticed that prior downl… (read more)

I received, on 5/9/17, a pop-up that the above patch was needed. Malwarebytes Premium would not allow installation, so I did not install. Today I noticed that prior downloads of updates came from addresses ending in ".net". The rejected patch was from an address ending in ".com". Should I use this as a flag for future purported updates ?

Asked by dietrichb 3 years ago

Answered by FredMcD 3 years ago

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Tab just crashed and virus.com demands username and password but I don't know them

One of my tabs just crashed and I received a lengthy demand "Authentication Required" that I know nothing about. It requires my user name and password and the message is… (read more)

One of my tabs just crashed and I received a lengthy demand "Authentication Required" that I know nothing about. It requires my user name and password and the message is as follows: http://13-554x00001-virus.com is requesting your username and password. The site says: "Security Update Error 0xB7856713 Help Desk + 1 (888) 752-8994 (TOLL FREE).

I am sending this from my Asus Windows 7 computer because of the problem; this actually occurred on my Windows 8.1 computer but I can't switch to other tabs to send this and am worried about a potential virus.

I'm very concerned about this since I have no prior knowledge that this originates from Mozilla and/or is supported by Mozilla. It looks like just another scam and it won't allow me to close the tab or the message.

I would greatly appreciate help on this. Thanks!!

Asked by Lionelle 3 years ago

Answered by bygabyga 3 years ago

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I get a weird spammy screen every time I open a new tab

Firefox 55.0.3 Had to run virus checker after downloading some stupid app. Then Firefox started doing this. I have iterated through this sequence and still getting it … (read more)

Firefox 55.0.3

Had to run virus checker after downloading some stupid app. Then Firefox started doing this. I have iterated through this sequence and still getting it deleted Firefox Virus checker disk cleaner installed firefox deleted firefox virus checker installed firefox

Asked by ktkeller 3 years ago

Answered by FredMcD 3 years ago

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keep getting pop up for java script update-is it real?

looks like Firefox and has https is it real? https://ahpoohergunkarikatur.org/49142762146016/150670511728947/firefox-patch.js … (read more)

Asked by sfjintfan 2 years ago

Answered by FredMcD 2 years ago

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Why was there a trojan horse found in Firefox after I upgraded Ubuntu 14.04.1 after I ran ClamTK antivirus?

I did a fresh install of Ubuntu 14.04.1 on my HP Pavilion G6 laptop. I installed ClamTK antivirus app, and ran it. There were no Possible Undesirable Applications (PUA'… (read more)

I did a fresh install of Ubuntu 14.04.1 on my HP Pavilion G6 laptop. I installed ClamTK antivirus app, and ran it. There were no Possible Undesirable Applications (PUA's) were found. Notified that my older version of Firefox was no longer supported, I used the Software Updater to update my laptop. I ran ClamTK immediately again after the Firefox (and other) upgrades from the Ubuntu repository and found a Trojan Horse existed in Firefox. Details are given in the screenshot of the ClamTK results. I uninstalled Firefox and reinstalled it and ran ClamTK again. No PUA's were found. What is up with Firefox's commitment to safe internet browsing if a trojan agent is found in a Firefox upgrade? Details of the trojan agent found by ClamTK are given below:

cache/mozilla/firefox/3kcsx76o.default/Cache/C/66/C41D9d01      PUA.Html.Trojan.Agent-37075

Asked by AlanDBruce 2 years ago

Answered by philipp 2 years ago

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https://eakeusobusygirls.net/2529556619450/615e1893e400dee024fa51ce72e993a3/d2290930d7b67706da9e1eaa37753706.html

A tab open and show firefox logo saying download a critical update but it has already downloaded a script file Js I deleted infrom my downloads file...Is this official or… (read more)

A tab open and show firefox logo saying download a critical update but it has already downloaded a script file Js I deleted infrom my downloads file...Is this official or a hack

Asked by ustrader2 2 years ago

Answered by FredMcD 2 years ago

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I have alphasecures virus on Firefox on a mac

Hi at the big Moz. I would be so happy if you could help, I have this alphasecures.com virus on Firefox, how can I remove this please? Tried reinstalling FireFox, no impr… (read more)

Hi at the big Moz.

I would be so happy if you could help, I have this alphasecures.com virus on Firefox, how can I remove this please? Tried reinstalling FireFox, no improvement ;-/

Many thanks

Aidan

Asked by interchild 2 years ago

Answered by FredMcD 2 years ago

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Cannot search the internet. Firefox is trying to go through www.freeipsafe.com even though I have never installed this.

When trying to search the internet in Firefox. I keep getting an error message that the proxy is not available. The search is trying to go through freeipsafe.com even tho… (read more)

When trying to search the internet in Firefox. I keep getting an error message that the proxy is not available. The search is trying to go through freeipsafe.com even though I have no proxy setup for Firefox. I have tried restarting but problem does not go away.

Regard Karl

Asked by wearnek 2 years ago

Answered by FredMcD 2 years ago