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  • Archived

Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Site recovered ... but I still cannot access them? HELP!

https://www.nhlottery.com Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent… (read more)

https://www.nhlottery.com

Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent, etc. However, as of today, staff have reported it is up and running with no risk.

I have an account that I am unable to access due to browsers reporting security issues. I don't know what to do? Im sooooooo not a techie, but I can follow directions. Help! ST

Asked by Terzakis & Associates 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Windows 11 SmarterMail

After downloading Windows 11 the scroll bar for email lists in SmarterMail no longer appears. I don't have this problem with MS Edge, but I'd like to keep using Firefox. … (read more)

After downloading Windows 11 the scroll bar for email lists in SmarterMail no longer appears. I don't have this problem with MS Edge, but I'd like to keep using Firefox.

Asked by carl38 1 year ago

Last reply by carl38 1 year ago

  • Archived

Bookmarks lost

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from … (read more)

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

Asked by atalanta335 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox will not fully close after windows update 22621

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and … (read more)

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.

Asked by tbryant62256 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Pop-up on Decktop

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately … (read more)

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately moves fast to the to hide. This is going on every day.

Something else is going on I noticed that when I make some changes in my settings, other changes take place like my email icloud was turned off yesterday. A few days ago an app game from Apple store was moved into my Apple ID, icloud with a check mark.

Yesterday, All the add-ons were disable in safe mode that I had to do a Troubleshooting mode and refresh Firefox to the add-ons back.

Mghubti

Asked by Yolanda 1 year ago

Last reply by Yolanda 1 year ago

  • Archived

Mozilla prevents my PC from going into sleep mode

Hi. After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my … (read more)

Hi.

After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my computer from auto-entering sleep mode. Even if the streams on the 2 tabs are paused.

I don't have this issue on Chrome, I can leave the tabs opened there and my PC can enter sleep mode no problem. The thing is I want to keep using Mozilla because I got used to it and because it's not based on Chromium.

If you need more information just say so. Thanks for the help in advance! Peter.

Asked by petre_cristian 1 year ago

Last reply by petre_cristian 1 year ago

  • Archived

Version 105.0.1 Pop-Up blocker is not respecting exception list

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the … (read more)

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the pop up blocker off but I dont want to do that.

This worked before, but now it does not work correctly.

Bug issue?

Asked by rikko1964 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Part of Log-in details is saved by firefox, despite being marked -not save

Part of Log-in details is saved by firefox, despite being marked -not save (exception). So, half of banking log in detail is disclosed.....Happened since latest firefox … (read more)

Part of Log-in details is saved by firefox, despite being marked -not save (exception).

So, half of banking log in detail is disclosed.....Happened since latest firefox update recently.

Asked by Gosta 1 year ago

Last reply by Gosta 1 year ago

  • Archived

New tabs in Firefox

When I go into Firefox & I bring up my bank for example if I go to another tab to bring up something else most times it won't do it. So then I have to shut it down &… (read more)

When I go into Firefox & I bring up my bank for example if I go to another tab to bring up something else most times it won't do it. So then I have to shut it down & open it up again which is intensly annoying. This never used to happen say a year ago.

Asked by carolyn.reayyoung 1 year ago

Last reply by cor-el 1 year ago

  • Archived

VPN connection

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my … (read more)

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

Asked by Suzan Nierop 1 year ago

Last reply by Paul 1 year ago

  • Archived

Print popup window ghosted except for Format field

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector fiel… (read more)

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

Asked by Focksee 1 year ago

Last reply by Focksee 1 year ago

  • Archived

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

105.0.1 (64-bit)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed … (read more)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed these updated to install. I have never had so many times when the screen stall's, even had to restart the PC with the reset button. Your updates are getting worse and worse :( When I last installed Firefox, I had limited and or no problems with this program, and yet you claim every time you update that you are fixing bugs, glitches, and a whole load of other stuff, but I never had any of these thing's happen until you started updating :( Can you please stop messing with a program that works properly, but putting it back too a version that works without constant problems :(

Asked by GrahamEverson 1 year ago

Last reply by jonzn4SUSE 1 year ago