Firefox Support Forum

i updated the browser and now it is bouncing and hurts my eyes. Otherwise I guess I can delete it and use another browser but i really like this one. please advise thank you

Thanks for eliminating REAL CUSTOMER SERVICE forcing us to rely on BLIND LEADING THE BLIND "community support".

What bullshit! !!!!

In the last week when I first access the site I get a message to update even though I do this when asked , What I get is an ad for your service which unlog me from everything so i am forced to sign into mail, last pass, etc. THIS IS AN EVASION OF MY PRIVACY.

Since I will get 16 different solutions from your "community", with 16 different answers, I plan to stop using your browser.

Thanks you cheap sob for screwing us over!

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

Hello, everyone.

I am really struggling to find any info on my issue.

When I try to open any external links (for instance, from Telegram), I get the infamous error message regarding "running not responding" FF. I've read tons of answers on this but none help.

1) I'm NOT on Wayland. In fact, I am on Fedora 34 Server + X11 + lightdm + bspwm. 2) There is no "no-remote" option in my fedora startup script, nor in my ENV. about:support + search by word "remote" did not find me anything looking relevant. 3) Obviously, my FF is responding quite well. 4) Opening links from terminal emulator with --new-tab does not work either. 5) Adding "MOZ_DBUS_REMOTE" did not resolve the situation.

FF v.95.0.2, from @System Fedora repo.

Please, guide me on getting more info to resolve this issue. Or maybe somebody is familiar with it?

Thanks a whole lot in advance!

I'm having a really hard time trying to put proper terms into my request. Please bear with me.

I believe it's a version or two ago that Firefox started imposing an arbitrary limit on how long I could explore in a pulldown bookmarks menu before it disappeared. I believe that earlier this wasn't the case: that once I was searching around among bookmarks they would be available to me to mouse around in for as long as I needed. Now they self-retract after a few seconds.

Is there a hidden pref to remove or greatly increase the time before the automatic withdrawal of bookmark menus while in use occurs?

I hope I'm being clear about this. I'm sure my terminology is less than accurate.

Thanks

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

I own www.batteryseminars.com domain, and it has been setup to permanently forward to: https://plugvolt.com/seminars/

Whenever I enter www.batteryseminars.com in Mozilla browser (Mozilla browser only), it times out with no response or opening of any web page. I have tried this from different computers with different IP addresses, and it does it each time - but again, only when using a Mozilla browser. The domain forwarding works well in Chrome, Edge and Safari browsers.

How can this be fixed? Thanks.

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (bank). I have reset the default user agent as the article states (nothing needed to be changed): https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox.

I also disabled all add-ons, but that did not help. Not sure what to do from here. This just recently started (maybe 2-3 months ago).

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the account was active. I think tried again from a Chrome browser and had no issues was able to log in . Back on Mozilla Firefox however I am blocked.

Is there a fix or do I need to migrate all my browsing to Chrome ? [email removed from public]

This issue has started to become a problem over the last couple of months. Several websites that I log into frequently are no longer working with Firefox, or are not fully working.

For example, I can't use Firefox for these websites at all. AA.com (gives me a screen that says it's down for maintenance) bankofamerica.com (it allows me to start the login process but when it attempts the 2FA it errors out. ATT.com (everything appears to work, except the chat feature. If I log into att using safari (for example) there is a chat box in the lower right corner. The chat box is not there when I use Firefox.

This is starting to become an issue (and is very annoying) to where I may have to change browsers either to Safari (eh) or Chrome (yuk).

Are some of my settings set wrong? Is there another fix? or......

Thank you Elliot ...