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Automatic translation pop up window

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and ag… (read more)

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and again. I've searched everywhere on Firefox and I can't find a way to stop this. It is extremely intrusive and annoying. I don't understand why Firefox should decide for me what I want and what I don't want. Has anybody solved this problem.

Asked by ninadaon3 1 hour ago

Last reply by Agent virtuel 20 minutes ago

Firefox Sync wiped all data after reinstalling Windows - didn't delete anything manually

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone an… (read more)

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone and everything was gone. I didn't erase anything myself. Is there any way to restore the previous state of the account? Are there any backups on the Firefox Sync server?

Asked by easu228 19 hours ago

Last reply by Paul 40 minutes ago

error “Overview from AI is not available for this request”

For some reason, when searching for information via google, their AI, which should give an extract on the search query, gives the error “Overview from AI is not available… (read more)

For some reason, when searching for information via google, their AI, which should give an extract on the search query, gives the error “Overview from AI is not available for this request”. And this error appears only in firefox browser. please help.

Asked by daniil.kulikov.02 2 hours ago

Last reply by Agent virtuel 1 hour ago

Social Security Administration won't let me in!

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several th… (read more)

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?

Asked by replies_r_us 1 month ago

Last reply by Тодор Славов 6 hours ago

forget password

Bonjour, I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; … (read more)

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

Asked by Pierre Ribo 12 hours ago

Last reply by Paul 7 hours ago

Facebook calling does not work

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop The issue that I'm… (read more)

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop


The issue that I'm having is Facebook calling is grayed out on the icons for Facebook. I have gone as far as refreshing Firefox and the two other factory restore options But neither of the three helped. I am using Microsoft Edge as a backup for Facebook video calling but I prefer Firefox for everything.


I have not found a workaround yet If you guys know of one please let me know I have contacted Facebook but they have not responded back to my my contact. The good thing is I have a work around But I would prefer my default browser get fixed ASAP.

Thank you to anyone that responds Firefox in my opinion is the best browser I hope to continue to keep using it as my default browser Have a great weekend

Sincerely GER RIT

Asked by Ggidaho321 21 hours ago

Last reply by Denys 7 hours ago

Failed connection within website

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your p… (read more)

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your printify product. For some reason it does not seem to work within Firefox. I can get it to work within chrome, but not firefox. Feel free to contact me and help me figure it out. The pop up allows me to enter credentials, but not connect and download to printify.

Asked by Stapuff 20 hours ago

Last reply by Denys 8 hours ago

Fix video down helper fix it it's unstable it does not work most of the time I can't be the only one who was complaining about this

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you w… (read more)

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you want fix this thing

Asked by George 16 hours ago

Last reply by Denys 8 hours ago

Firefox doesn't launch with previously used windows and tabs if you closed the window while having a private window open

Version 140.0.4 (64-bit) As the title states, if you have a private window open and you close your main (non-private) window and attempt to relaunch Firefox (mine is at … (read more)

Version 140.0.4 (64-bit)

As the title states, if you have a private window open and you close your main (non-private) window and attempt to relaunch Firefox (mine is at the taskbar) you will then encounter a window with none of the previously opened tabs and simply a single fresh tab. This is despite having the setting to continue browsing where I left off in the settings ("Open previous windows and tabs") enabled. Luckily the lost window can be recovered by going to History -> Recently closed windows -> "___tab names____"

Asked by C.Rob123 8 hours ago

Last reply by Denys 8 hours ago

Is there a way to have the "X" button we used to have that used to cancel loading the page? It was next to the home page button and the refresh button

I just want the "X" button that used to be next to refresh page button or at least the option to enable it in the settings and to have it. If there is such a setting, ple… (read more)

I just want the "X" button that used to be next to refresh page button or at least the option to enable it in the settings and to have it. If there is such a setting, please someone navigate me to it.

Asked by marioiii 1 day ago

Last reply by Ed 11 hours ago

Session corruption?

I have a profile that causes odd behavior, within the profile, and to the OS. Regarding the profile itself: 1. I use Multiple Tab Handler, which should allow me to … (read more)

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

Asked by noel_envode 3 days ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

Firefox View

I am interested in Firefox View, but I do not see that button on my toolbar (see attached image). When I search extensions I don't see that come up as an option. How do I… (read more)

I am interested in Firefox View, but I do not see that button on my toolbar (see attached image). When I search extensions I don't see that come up as an option. How do I add Firefox View?

Asked by salshinshirai 1 day ago

Last reply by jscher2000 - Support Volunteer 22 hours ago

every extensions says "Installation aborted because the add-on appears to be corrupt."

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox… (read more)

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox.

Asked by mzucke35yt 23 hours ago

Last reply by TyDraniu 22 hours ago