Firefox Support Forum

Ok. The update downloaded 2 1/2 days ago. I've used Firefox since that download. It didn't install until now. 2 1/2 days later. Why the long delay? And why don't you have something show up in the banner or toolbar that designates that an upload to Firefox is happening? Now, we all have to guess why Firefox is behaving slow and erratic, close and re-open, and check for version.

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006

but I have a windows 10 and the solution does not show up in the Taskbar settings. Is there an updated version for this? Here is the OPs original question.

"When I open a new Firefox window, it stacks it on top of all the others in the task bar at the bottom. I would like them to be BESIDE each other. It used to do that. Now I have to hover over the ONLY Firefox item on the bottom task bar and read the list to find the one I want to go to. This is a waste of time and tedious.

How can I change this?"

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying for the 'Notepad' not the 'Calendar'. If I try for the 'Calendar' I initially get the small right-sidebar version fine but if I ask for the full page version I get the error message again. This does not happen if I access Yahoo through Chrome-browser. I have repeatedly done the download to no avail. (I have version 99.0.1). I am attaching a screenshot of the error message. Thanks for any help. No rush.

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference?

Also, I realized that:

```browser.tabs.warnOnClose False``` Does this option activates warn when closing the tab? If your answer is yes, it is not working at all.

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...