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Logon Fails, Again

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's b… (read more)

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's back again. I get error messages like "something went wrong" when trying to logon to various websites, or told to reload, but it just keeps happening. It's a bit random. No problems with Edge. I need this solved to use FF.

Asked by dbissett 3 months ago

Last reply by zeroknight 3 months ago

Did I get a legitimate email from Mozilla?

I got an email with this subject "Please help us improve Firefox! (paid research opportunity)". It had a link for me to complete a survey. Legit? Phishing? … (read more)

I got an email with this subject "Please help us improve Firefox! (paid research opportunity)".

It had a link for me to complete a survey. Legit? Phishing?

Asked by whegarty 3 months ago

Last reply by TyDraniu 2 months ago

Google Maps 3D stopped working

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months. Windows 10 … (read more)

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Asked by lisach 3 months ago

Last reply by zeroknight 3 months ago

waterfox contact

i have asked this question before, your advice was to contact waterfox, but you didn't say how to contact them, as i still have classic on my computer, which sends me to … (read more)

i have asked this question before, your advice was to contact waterfox, but you didn't say how to contact them, as i still have classic on my computer, which sends me to you when i click on help, i can down load the newer versions, but won't install, sent a message on reddit, all i got was your chip isn't new enough, from what i understand is a better version than they is the version they said i needed, yes mine is older, but is a better version, there must be a way to get insalled on my computer, i had installed the newest version on my laptop, which is older than my desktop, it work a few times, then it also wouldn't open, thank you for any help

Asked by hjoz 2 months ago

Last reply by jonzn4SUSE 2 months ago

Where to write firefox autoconfg file if firefox is installed from Microsoft Store

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in … (read more)

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in the same directory where firefox is installed. https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I had downloaded firefox from the Microsoft store. Firefox is installed in the %programfiles%/WindowsApps folder, which is owned by 'trusted installer'. Because of this a normal user cannot write to this folder, not even with Admin access.

Is there a way to set auto config without changing folder permissions? Can I save the firefox.cfg and autoconfig.js somewhere else other than the install folder?

Asked by new_fox 3 months ago

Last reply by zeroknight 3 months ago

tintack1966@yahoo.co.uk

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to ni… (read more)

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this


mr stephen bird

Asked by tintack1966 2 months ago

Last reply by ixian 2 months ago

Firefox Crashes 100% of the time when trying to open a file

Firefox keeps crashing whenever i open a file (i.e. Cpanel) etc. I can open web links etc fine. Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000000000… (read more)

Firefox keeps crashing whenever i open a file (i.e. Cpanel) etc. I can open web links etc fine.

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000

Not having this problem in either Edge or Chrome.

Was working fine for months until today.

Have tried new profile and refreshing windows / rebooting etc - no joy.

Any ideas?

Cheers, Dean.

Asked by deanfmail 2 months ago

Last reply by zeroknight 2 months ago

FireFox can't login to Spotify and can't post anything on Reddit

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sit… (read more)

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sites, although still functional, i can't understand why these both sites can't be logged into, or can't post any comments in them. it has been this case for the past month. so what's going on? i'm NOT going back to Chromium based browsers ever again! i am in FireFox for a permanent replacement!

thanks in advance.

Asked by Must12 4 months ago

Last reply by cor-el 4 months ago

Lost desired session

Lost my session. Not the first time, so I went to retrieve it with sessionstore.jsonlz4 Put it in the directory above the backups as usual. Not working. No matter whe… (read more)

Lost my session. Not the first time, so I went to retrieve it with sessionstore.jsonlz4 Put it in the directory above the backups as usual. Not working. No matter where I put it, Firefox is not restoring my session. Tried everything I can think of, no joy. Would really like to recover my session. Has the location changed? Different file name? Firefox has done a lot of updates lately. I am on a pc operating WIndows 10.

[Lost my session because I had a private window open when I closed my regular window. FYI]

Asked by nventure 2 months ago

Last reply by zeroknight 2 months ago

Firefox and Chrome causing each other to crash

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Max… (read more)

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Maxing out the CPU?

Just now occurred. Firefox closed shortly after opening Chrome. No crash notification. Then, Chrome froze, with one of those "Close program or wait" messages.

Asked by noel_envode 6 months ago

Last reply by Paul 5 months ago

122.0 Update Freezes constantly!

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I mig… (read more)

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I migrate my bookmarks/passwords to Brave and completely uninstall Firefox forever?

Asked by kaykatz 4 months ago

Last reply by Faina Whitney 4 months ago

My all passwords and bookmarks are gone.

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced … (read more)

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

Asked by MaGnatE 4 months ago

Last reply by jonzn4SUSE 3 months ago

google does not stay signed in

I have been using Windows 10 with Firefox browser and Google/Gmail for many months. I also have been using Norton 360 and other Norton programs for many years. A few days… (read more)

I have been using Windows 10 with Firefox browser and Google/Gmail for many months. I also have been using Norton 360 and other Norton programs for many years. A few days ago, I updated Norton Utilities Ultimate and after update ran it for standard options. Before that update, I could start Google and still be signed in and start Gmail and still be signed in. Now, whenever I close Gmail or Google, I have to sign in whenever I start Google/Gmail. I tried to get help from Norton (see attached chat printout), but they said it was not a Norton problem and to contact Google. When I researched the problem with Google, it indicated that the problem was related to cookies but did not help correct it. I tried Firefox Help and could not find any useful information. I then changed to Google Chrome browser; that works and I can start and stop Google and Gmail and remain signed in. If I go back to Firefox, I still have to sign in every time I start Google. Appears to me to be Firefox or Firefox setting problem. Help!! Gordon gordonandpatti@gmail.com

Asked by gordonandpatti 3 months ago

Last reply by cor-el 3 months ago

Firefox Browser on Laptop

Website for DIRECTV is not loading in Firefox on my laptop. It does load in Google Chrome and Microsoft Edge. I did not have this issue before. My VPN is off. Don Ware… (read more)

Website for DIRECTV is not loading in Firefox on my laptop. It does load in Google Chrome and Microsoft Edge. I did not have this issue before. My VPN is off.

Don Ware

Asked by Donald Ware 2 months ago

Last reply by jonzn4SUSE 2 months ago

Why does Firefox block password managers?

Integration from password managers are being blocked by Firefox because Mozilla believes something is critical to protect when trying to access their servers ( account.fi… (read more)

Integration from password managers are being blocked by Firefox because Mozilla believes something is critical to protect when trying to access their servers ( account.firefox.com )

Why?

Additionally, there is a work around, with removing ALL entries for the extensions.webextensions.restrictedDomains config flag. But why does Mozilla think they are so important that extensions shouldn't use them?

Asked by GayKiwi 2 months ago

Last reply by cor-el 2 months ago