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icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 4 months ago

Last reply by shop83 2 months ago

How does Mozilla Firefox intend to maintain the privacy and security users expect with all this AI?

Anthony Enzor-DeMeo wants to push way more AI onto Firefox. I originally became a Firefox user for the customizability, privacy, and security it offered in comparison to … (read more)

Anthony Enzor-DeMeo wants to push way more AI onto Firefox. I originally became a Firefox user for the customizability, privacy, and security it offered in comparison to other browsers. How does Mozilla Firefox intend to maintain these features with so much AI slop? Will there continue to be versions of Firefox available without the AI components? I'm sick of having to turn off new data-stealing AI settings all the time on a browser I once trusted. I hate that I am now looking for other options.

This isn't so much a question as a complaint, I guess. Get your shit together, Firefox!!!

Asked by emcarratala 1 month ago

Last reply by Paul 3 weeks ago

Intermittent connectivity problems

Hi, I'm on Debian. In the last day I have intermittent connection problems on many websites which go away after a while. Any ideas? I'm using Quad9 for DNS but I don't kn… (read more)

Hi, I'm on Debian. In the last day I have intermittent connection problems on many websites which go away after a while. Any ideas? I'm using Quad9 for DNS but I don't know where in the chain something is going wrong

Asked by awahl1138 3 months ago

Last reply by jonzn4SUSE 3 months ago

Disable session restore does not work

I would like to disable automatic session restore completely. When I restart my PC, crashes or anything like that, I do not want Firefox to restore my previously opened t… (read more)

I would like to disable automatic session restore completely. When I restart my PC, crashes or anything like that, I do not want Firefox to restore my previously opened tabs or windows. When I open firefox after a system reboot / crash, I want to only open my default home page. Only if I manually click History > Restore Previous Session should firefox ever restore my session, otherwise never restore my sessions.

I tried unchecking Settings > Startup > Open previous windows and tabs, and also tried following this article: https://support.mozilla.org/en-US/questions/1182594

My sessions still restores after my computer restarts or crashes.

Why do I want this? When I reboot my computer, I want a clean slate to start from scratch, not the dozens of pages (and other software) I had open from my previous session.

I am running linux mint btw.

Asked by kilian.liss 5 months ago

Last reply by jonzn4SUSE 5 months ago

I would like to delete all my dumb comments but don't know how

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted. If you can please delete them for… (read more)

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted.

If you can please delete them for me.

Dennis Coleman

      • @gmail.com (cencored by mod)

Asked by Dennis 1 month ago

Last reply by Kiki 1 month ago

Firefox crashing

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem,… (read more)

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

Asked by Mads Peter Jensen 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

No More Ai

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a who… (read more)

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a whole, with it being one of the few non-chromium browser options, please dont join in the effort to force AI on everyone. At the very least it shouldnt take multiple options to disable AI in my browser. But at best I would love to see firefox development focused on performance rather than more AI bullshit that only CEO's want.

Asked by Lowri 1 month ago

Last reply by Paul 3 weeks ago

FF 146 stopped creating active links

Untill latest update when on a site was link, ex. http://site.site/repository/text.txt i could select the link and from context menu select "open link in new tab/window" … (read more)

Untill latest update when on a site was link, ex. http://site.site/repository/text.txt i could select the link and from context menu select "open link in new tab/window" or "save link as". Now only "copy link" action is available. Im on Ubuntu 24.04.3 LTS Thanks for any response.

Asked by Bernard_B 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox’s built-in translation feature actively gets in the user’s way.

Firefox’s built-in translation feature actively gets in the user’s way. When translation is actually needed, it often does not offer the translation function at all. Go… (read more)

Firefox’s built-in translation feature actively gets in the user’s way.

When translation is actually needed, it often does not offer the translation function at all.

Google sometimes links to Reddit pages that have been automatically translated into Korean by AI.

https://www.reddit.com/r/firefox/comments/1om0x4d/reddit_on_firefox_is_just_straight_up_broken/?tl=ko

That specific page appears in Korean, but when you go back to the Reddit homepage, it appears in English.

However, Firefox’s built-in translator still recognizes the site as a Korean website.

Even though all the page content is in English, the translator incorrectly offers the option “Korean → English” instead of the correct direction.

There needs to be a shortcut or option that always translates “English → Korean” when the user wants it.

Firefox should not decide when to translate or which language to translate. That choice should belong to the user.

Additionally, a dedicated keyboard shortcut for translation is needed.

I used the built-in translator for a while, but the inconvenience became so significant that I gave up and reinstalled a translation add-on.

Is this the right place to post this suggestion?

Asked by Lani 2 weeks ago

Last reply by Paul 2 weeks ago

Firefox won't open file:/// links

I have a local file I wish to view in firefox without starting a HTTP server (it's only docs for a crate I'm building) however Firefox is unable to open the file despite … (read more)

I have a local file I wish to view in firefox without starting a HTTP server (it's only docs for a crate I'm building) however Firefox is unable to open the file despite the file existing and having correct permissions. The file was in a separate mount (disk) to where Ffox is installed so I copied to to /tmp/ to remove that as a variable but still no joy..

➜ ~ file /tmp/index.html /tmp/index.html: HTML document, Unicode text, UTF-8 text, with very long lines (3556) ➜ ~ ls -la /tmp/index.html -rwxr-xr-x 1 ben ben 4208 Dec 30 14:04 /tmp/index.html

Am I missing some new setting which allows local file browsing using the good old 'file:///' protocol?

Thanks, Ben

OS Info: PRETTY_NAME="Ubuntu 24.04.3 LTS" NAME="Ubuntu" VERSION="24.04.3 LTS (Noble Numbat)" VERSION_CODENAME=noble

F/Fox version: 146.0.1 (64-bit)

Asked by ben.west.500 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

google authenticator 2fa

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says syn… (read more)

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says sync time and try again. I am running Ubuntu and have an android phone. Ubutu is set to automatic date. time and timezone. My phone is also set to automatic date&time. I have enabled seconds display on Ubuntu and phone the are synchronized to the second. I have tried this on multiple computers. Google authenticator works with all 9 other 2fa logins I use it for. I have tried many times and asked AI what I'm doing wrong Grok said I am not doing anything wrong after walking through the entire process. I have tried clearing cache and deleting cookies, signing out and back in without success. Please help I use firefox as my password manager and love it but want it to be as secure as possible.

thank you very much. Thomas

Asked by tomgately96 5 months ago

Last reply by Kiki 5 months ago

Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (read more)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

Asked by scpatl4now 5 months ago

Last reply by jonzn4SUSE 5 months ago

Can a Microsoft Teams organizer see a full screen share secretly with "manage what attendees see"

I joined a Microsoft Teams meeting through Firefox on the web on a Linux machine. When I tried to share my entire screen, I was asked if I wanted to share the entire scre… (read more)

I joined a Microsoft Teams meeting through Firefox on the web on a Linux machine. When I tried to share my entire screen, I was asked if I wanted to share the entire screen in a Firefox pop up which I said yes. Then the "you are sharing your entire screen" came up, the sharing icon was red and the "stop sharing" button was red. See attached image. This all disappeared and reverted to the default state almost instantly.

Teams has a feature to "manage what attendees see manage what attendees see" where the meeting host can preview shared content before making it live.

I am concerned that the meeting owner was able to see my entire shared screen without me even knowing it through this preview.

Can someone help? Microsoft just sends you around in circles and I can't contact Mozilla.

Asked by Somebody 3 months ago

Last reply by Kiki 3 months ago