Firefox Community Forum

Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); however, I tried one of the 2FA backup codes which I do have (ten digit) to sync and access my old account and reset the password, but it is not working. None of the codes are working. Please help me reset and gain access to the account. Can you help me reset the password, and disable 2FA so I can get back in?

Best, Amritha

Hello,

I have a situation - which I had previously researched and resolved - that has come back to haunt me.

I use an ultra-widescreen monitor and searching/browsing obviously necessitates a center-screen search box which, up until now, Firefox has provided cleanly and with simplicity. However, I see that (once again) despite cursor placement in the center-screen box the search text is being entered in the address bar which is wholly impractical for me since I have to look about 60 degrees left and upwards to see what I am typing.

I say "again" because when this happened previously I was able to make a config change and resolve it but despite that still being in effect - the ".handoffToAwesomebar" is still set to FALSE - search text now has moved back to the address bar.

A brief search of this community yielded no answers. Is there any other known fix or has this now be thrust upon us permanently and thou shalt adapt?

Thanks in advance....

I really appreciate Firefox's built in translator; it is extremely helpful. However there is one thing that bugs me, when translating a page that has multiple language options. For example, when translating a page from German to English, the word "Deutsch" (often listed in the website's built in language settings) is translated not to "German", but to "English". While technically correct in that the page is now displaying English thanks to the Firefox translation, it would probably be better to show "German" so that it is easier to switch the website language and not have a duplicate "English" option in the website's dropdown menu. I have noticed this on multiple websites, specifically with German, but it might be with other languages as well. Hopefully this explanation of the issue makes sense, and see my attached screenshot which shows this issue. Please let me know if there is somewhere else I should submit this too.

Hello. I have two questions about settings. 1. I want to hide the "Take Screenshot" option from the Firefox right-click menu. 2. I want to hide the "Original Profile" option from the options that appear when you click the Firefox hamburger menu.

I'm asking about these two points. 1. I'm trying to hide the "Take Screenshot" option, but I couldn't find a solution even after searching. about:config ↓ extensions.screenshots.disabled ↓ From true to false ↓ Even restarting Firefox didn't hide the "Take Screenshot" option. 2. Regarding hiding the "Original Profile," I can't find any information about this option, so is it impossible to hide it? I'm asking about these two points.

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that synchronization was enabled on my old browser. I tried turning it off and on again, but nothing helps. Please help me get my data back!

Hi! I had a firefox account when I worked for the law firm McCormick Barstow a few years ago. I haven't worked there for a few years. I just set up firefox on my personal computer, but am having problems changing my primary email from my work email ([email address]) to my personal email ([email address]). Can you help? I have no way of receiving any codes going to my old work email address which no longer exists. Thank you, Gina Axsom

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

I can't access the Chewy web site to buy pet food. I'm guessing it's due to an add blocker feature in Firefox. I do believe there is a way to turn that function off for certain URLs. How do I do that?

The autofill card details isn't working. When I try to I get the message "You have no saved cards."

When I go into the Privacy & Security tab I can see that I have a number of cards saved correctly.

Wiadomość z potwierdzeniem wysłana na adres e-mail została zwrócona, więc konto zostało zablokowane, aby chronić dane użytkownika Firefoksa nie mogę się teraz zalogować ani ponownie zweryfikować konta

bold texthow can you help to synchronize my passwords with google, google chrome, Microsoft, Samsung and other accounts with my data in you? How and when will I know your reply?

Everytime i open mozilla, its just gives me the blank page. i go to the settings and change it but when i close mozilla and open it again it gives me blank page. i cant understand the problem.

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.