Firefox Community Forum

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge.

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks.

Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in the browser toolbar, there is nothing. Before I used to Get the Add Bookmark tab and a place to SAVE, now there is nothing.

Even after I type in the URL in the address bar, and open up the required page, I am unable to Add it to my Bookmarks.

Please Help!

Gopi Menon [edited email from community support forum]

Ffx 147.0 / Mac OS Tahoe 26.2 / HP printers

Print dialog page margin custom values appear in mm only. No option for inches here.

As recommended years ago for earlier Mac OS and Ffx versions, I've tried the about:config dialog. Changed several universal page margin unit settings from 1 (mm) to 0 (inches), and also or my specific printers, for top, bottom, left and right. Also have tried to disable "unwriteable margins" settings, universal and printer-specific.

But the Print dialog Margins|custom (mm) seems to be hard wired, so not responding to changes in configuration settings.

Also have ensured that all Mac system measurement specs (Language, Region) are US and not metric.

Any ideas will be appreciated.

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much daily spam nonsense, so I had made a different email address that I switched to using. Apparently, since I hadn't logged into the first email account for a certain amount of time, the account provider deleted the account, so when I decided to try to change my primary email account that I have listed on my mozilla account, but when I tried to add a secondary account like it says your required to do so you can change the primary, mozilla wants me to enter a code sent to my primary email address to prove I am me, and therein lies my problem. I can't get into the primary email account because it doesn't exist anymore, so I need a new primary email account on my mozilla account, and I can't add a new email account to my mozilla account because I can't access the primary email account. I can't find a contact help link or anything, the closest I could get was this link that sent me here to the forums. Can somebody help me out?

youtube has failed to open fr 2 weeks now, it was working well before but on opening it of recent, it displayed this message below till now yet other tabs open well and my internet connection is stable

Unable to connect

Firefox can’t establish a connection to the server at www.youtube.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Dear Firefox:

My Firefox New Tab Page will not load properly in normal mode but it will load in troubleshoot mode. The new tab is the normal typical Firefox start page. It has multiple sections with links to many sites. These "links" just flicker. They do not fully load.

When I turn on troubleshoot mode, everything loads fine.

Thanks

Dean

j'ai l'habitude de faire mes recherches sur la barre de recherche centrale et non sur l'url. Bien que le curseur soit positionné dessus, je ne peux pas y écrire, je suis redirigée sur l'url. J'ai bien mis à false la ligne qui convient dans about:config, mais ce n'est toujours pas possible. Que faut il faire ?

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

Before i got the Profiles update that rolled out relatively recently, i created another firefox profile from the "about:profiles" page. I do not see this second profile in the new Profiles tab in the menu in my default profile. Is there a way to transfer the profile, maybe mess with the files and the folder of firefox, so i will be able to switch profiles from the Profiles tab, and not go through "about:profiles" every time? or just create a new profile and tell me how to transfer the data, where to find the existing one thanks.

How can I control which languages are default in the translate tab module thing?

It always comes up with "Translate from Spanish, To English". And I have to manually choose every time, which takes up time.

I wish to have it defaulted as "Dutch -> English". I've already se the setting to "Always offer to translate" and "Always translate dutch", but I still have to do it manually sometimes.

Thanks for your help.

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); however, I tried one of the 2FA backup codes which I do have (ten digit) to sync and access my old account and reset the password, but it is not working. None of the codes are working. Please help me reset and gain access to the account. Can you help me reset the password, and disable 2FA so I can get back in?

Best, Amritha