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An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not i… (read more)

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not if it keeps doing this.

Asked by elifair 2 days ago

Last reply by jonzn4SUSE 23 hours ago

Inline Video Display is Distorted

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTub… (read more)

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Asked by michael.reisman 3 weeks ago

Last reply by jonzn4SUSE 2 days ago

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 5 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3… (read more)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Asked by sir.beret 6 days ago

Last reply by jonzn4SUSE 4 days ago

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (read more)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (read more)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Asked by hazelhaas 1 week ago

Last reply by jonzn4SUSE 1 week ago

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (read more)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Gyazo login

When i try to log in to Gyazo it goes to a web page that says "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected a… (read more)

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

Asked by Diawa 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (read more)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

After last update, everytime I open firefox it is reset and I have to start all over.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened. The 1st "Welcome" ta… (read more)

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

Asked by edge973 3 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Youtube and google services really slow with Firefox

Hi, I know that Google's doing everything to push everyone to use their spy software Chrome, but now youtube is really slow (15 seconds to stop a video when I click on t… (read more)

Hi,

I know that Google's doing everything to push everyone to use their spy software Chrome, but now youtube is really slow (15 seconds to stop a video when I click on the video, same to start it, 10 seconds to open a new dongle for youtube, and roughly 5 seconds waiting in others services).

Also, some others website work very badly or sometime not working at all with Firefox, why ? I have Ublock on Firefox too

I came back to Firefox for my privacy but if 35% of websites not work with it, not great. Have you an idea how to solve this problem ?

Thank you,

Matt

Asked by Matthieu Barbié 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (read more)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Asked by Beej 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 2 months ago

Last reply by TyDraniu 3 weeks ago

I am no longer able to access my banking site with Firefox.

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. … (read more)

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. Looking at the support on this, I see that this has been a problem with Firefox for quite a while. I can access my bank with Chrome (although I don't trust Chrome) so why not FF? I haven't changed any settings. What set this blockage off and how can it be eliminated. If a setting needs to be changed, please tell me what it is and how to fix it.

Asked by Silvershine6 1 month ago

Last reply by jonzn4SUSE 1 month ago

Green video playback after update

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs… (read more)

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs on twitter actually) the video will often mess up and become a chaotic jumbled garbled up mess of green with junk artifacts over the video. The audio will play fine. It's like watching a scrambled TV station from a 90s bootleg cablebox, but green.

This issue doesn't exist in any of my other browsers.

I'd love to continue supporting Firefox instead of Chrome, but this is a persistent issue across the entire internet, so it's kinda obvious I need to stop using Firefox until this is patched. Thanks.

Asked by Danno Palmer 1 month ago

Last reply by jonzn4SUSE 3 weeks ago