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I lost all my synced bookmarks . Is there anyway to restore them from my mozilla account ?

I reinstalled Windows 11 Pro and I tried to login to Firefox Sync with a Mozilla account and it did not restore my bookmarks properly . Can You please help me with this&… (read more)

I reinstalled Windows 11 Pro and I tried to login to Firefox Sync with a Mozilla account and it did not restore my bookmarks properly . Can You please help me with this ? I do want to access all my information .

Thank you .

Asked by Edward Francisco Villa 2 days ago

Last reply by markwarner22 1 day ago

All my "last" registered password have disappeared

Hi there, All the new password and password update I registered during approx. last year have disappeared from my account. Have checked about:profiles, nothing usefull th… (read more)

Hi there, All the new password and password update I registered during approx. last year have disappeared from my account. Have checked about:profiles, nothing usefull there. Any idea what caused that and how to fix ? Make me questionned Firefox reliability and the use of another password manager. Thx a bunch, Viv

Asked by v.charbonnet 4 days ago

Last reply by Logosor 3 days ago

Tabs Missing

Well, All of a sudden like from yesterday to today the Tabs have disappeared from my Fire Fox Task Bar...and I've tried all suggestions like History etc. I'm done..it eit… (read more)

Well, All of a sudden like from yesterday to today the Tabs have disappeared from my Fire Fox Task Bar...and I've tried all suggestions like History etc. I'm done..it either gets fixed or I'm forced to used Ugh!!!! F'ing Edge which I hate... So, we either find an easy solution, or I uninstall and reinstall Fire Fox in "Hopes" it returns the Multiple Tabs ability. Because if Not...We R Doneski~

Asked by ronny.johnson25 3 days ago

Last reply by TyDraniu 3 days ago

Recover Deleted History

I don't what or how it happened. But one night all I can remember was I updated my Firefox in Windows and my account was synced. I use to have all my browser history on… (read more)

I don't what or how it happened.

But one night all I can remember was I updated my Firefox in Windows and my account was synced. I use to have all my browser history on my Macbook air. But suddenly the next day I discover that all of my history is gone. I have no idea what caused or how I can recover it again. I tried the internet and nothing helped me with my problem. So now I'm resorting to this and hopefully someone can tell me what to do.

David

Asked by viscaalbarca 1 week ago

Last reply by markwarner22 4 days ago

trying to recover

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u… (read more)

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

Asked by Pirithous 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

restore data

All my data seems to have disappeared. I have no browser history, and all my bookmarks are gone. the only browser history shows when I started looking for the lost data, … (read more)

All my data seems to have disappeared. I have no browser history, and all my bookmarks are gone. the only browser history shows when I started looking for the lost data, anything before that is gone. please help

Asked by juttacarroll 6 days ago

Last reply by jonzn4SUSE 6 days ago

Firefox Update wipes out all my Extensions

In my Win 10 PC, Firefox has been set to update automatically as it is recommended. 136.0.2 (64-bit) is the most recent one that updated automatically. Now all my exten… (read more)

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

erasing history

I clicked on something that said something like "Do you want to delete stuff when you shut down Firefox?" No all my password and history stuff that used to remember my pr… (read more)

I clicked on something that said something like "Do you want to delete stuff when you shut down Firefox?" No all my password and history stuff that used to remember my preferences, on YouTube for example) are gone. How do I fix that?

Asked by efrounfelter 1 week ago

Last reply by markwarner22 1 week ago

All bookmarks, history and passwords lost with Windows11 update. Microsoft help is useless

Microsoft's Windows11 upgrade removed all Bookmarks, history and passwords. I tried ALL their 'resolutions' Now they claim this is a browser issue. So, can you help? … (read more)

Microsoft's Windows11 upgrade removed all Bookmarks, history and passwords. I tried ALL their 'resolutions' Now they claim this is a browser issue. So, can you help?

Asked by Debbie Allen 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

今天更新完浏览器后,我登录上自己的火狐账号,但是之前保存的标签不见了,相反火狐让我导入谷歌浏览器的数据,我只想回复之前版本的数据?怎么恢复

今天更新完浏览器后,我登录上自己的火狐账号,但是之前保存的标签不见了,相反火狐让我导入谷歌浏览器的数据,我只想回复之前版本的数据?怎么恢复

Asked by 1019931369 1 week ago

Last reply by TyDraniu 1 week ago

Firefox 136

What a dirty trick! I updated Firefox to version 136.0.1 to stop all the nagging, and my tabs disappeared! Nothing I could do brought them back. I asked the internet and … (read more)

What a dirty trick! I updated Firefox to version 136.0.1 to stop all the nagging, and my tabs disappeared! Nothing I could do brought them back. I asked the internet and finally learned about the sidebar, where tiny icons are shown (which I hadn't noticed). Nothing I could do with the sidebar brought the tabs back. Asked the internet again, and finally I found that buried in the Preferences is Browser Layout. When I deselected "Show sidebar," the tabs came back. What a dirty trick to make that the default, with no clue how to undo it! Nothing in the menus or the Help was any help. P.S., I am not a computer novice; I was a systems programmer in my professional life and have been using Firefox for many years.

Asked by carhu 1 week ago

Last reply by jonzn4SUSE 1 week ago

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

Asked by Christine 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

lost bookmarks when i reset lap top, owever they remain on another computer

i am trying to get my bookmarks to another computer that i had reset. During reset i lost all, however, the bookmarks remain on my other computer. i tried to transfer the… (read more)

i am trying to get my bookmarks to another computer that i had reset. During reset i lost all, however, the bookmarks remain on my other computer. i tried to transfer the HTML files via email, but they wont transfer. Please help upload

also for some reason when i sign in on resetted computer , they STILL dont show

Asked by castrolron 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Restoring old profile after hard drive error/crash?

Last week my (very old) computer crashed and upon restart, Firefox was displaying the attached error image. I uninstalled and reinstalled Firefox several times in an atte… (read more)

Last week my (very old) computer crashed and upon restart, Firefox was displaying the attached error image. I uninstalled and reinstalled Firefox several times in an attempt to get it to work but upon re-installation(s) every tab would just say "Your tab crashed". I was receiving the 'Bad Image' error code for Firefox as well as other software such as my pdf reader and iTunes. I took my computer to my local shop where they told me my computer was running out of memory and so they've installed some more as well as upgrading my 8gb RAM to 16gb.

I'm now able to run Firefox again, and my other software, but I've since lost the profile, with my tabs/bookmarks/history all gone. I'm super ADHD and so was very reliant on my bookmarks and my many tabs to organise my life.

I've tried importing old profiles from an 'Old Firefox Data' folder but none of them have my old bookmarks etc. The 'Old Firefox Data' folder seems to be dated after the crash.

I also did not have a Mozilla account at the time of crash. Is it possible for me to recover any of my old profile data? Any help would be greatly appreciated!

Asked by BigPoppa 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I'm having with getting back my old data back.

Hello, I have been trying to get my old data back because I was able to get it done the last time when it happened in 2021 but my computer restart itself last night and I… (read more)

Hello, I have been trying to get my old data back because I was able to get it done the last time when it happened in 2021 but my computer restart itself last night and I don't know what else to do since I tried to ask my little brother for help which didn't went too well even though I do appreciate him for helping me out but now I'm feeling frustrated about what else to do now.

Asked by Finesse 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago