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How to Test Account Recovery Key and View 2FA Recovery Codes

Hi, I have recently reset my phone and lost all my Google Authenticator codes. This required me to jump through a lot of hoops to get access back to all of my accounts (… (read more)

Hi, I have recently reset my phone and lost all my Google Authenticator codes. This required me to jump through a lot of hoops to get access back to all of my accounts (I'm still in the process for some accounts). On one occasion, I had backup recovery codes, but they weren't working. I noted that some organisations have the ability to view your recovery key and codes, and others don't. Does Firefox have the ability to do this so that users know that if something happens, they will be able to recover? If not, is this something they can implement?

Kind Regards, M.

Asked by firefox2280 23 hours ago

Last reply by cor-el 5 hours ago

Firefox connects to Google even with Telemetry disabled.

In browser settings i've disabled telemetry and data sharing with "mozilla". Why do put mozilla in quotes? Because the data is actually going to google. I'm monitoring my… (read more)

In browser settings i've disabled telemetry and data sharing with "mozilla". Why do put mozilla in quotes? Because the data is actually going to google. I'm monitoring my computers connections and i see firefox connecting to google immediately after opening the browser, that's without connecting to any website. Firefox used to be a great privacy browser, these times are long gone and it's a shame. Mozilla, you have lost all honor.

Plus, libraries of firefox are proprietary? Which part exactly? Forks of firefox are most likely affected by the sroprietary libraries aren't they...

Asked by 38345718546 13 hours ago

Last reply by jonzn4SUSE 5 hours ago

password

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the o… (read more)

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the only password listed is still the 18 character.

Asked by d 1 day ago

Last reply by cor-el 13 hours ago

Allowing Content/Sites access

Hail all: I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well. How can I run strict, and st… (read more)

Hail all:

I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well.

How can I run strict, and still be able to add certain websites, thus overcome the greyed out Add Exception Button?

Thank you.

Asked by dtm_samurai@hotmail.com 1 month ago

Last reply by cor-el 13 hours ago

Acees Denied

Doing a flight search on the Easyjet airline website brings up this message. You don't have permission to access "http://www.easyjet.com/en/buy/flights?" on this server.… (read more)

Doing a flight search on the Easyjet airline website brings up this message.

You don't have permission to access "http://www.easyjet.com/en/buy/flights?" on this server. Reference #18.a2051702.1680270222.a72aa67

How do I give permission to allow the search to go ahead? It's pretty annoying to come out of Firefox and use Safari where this doesn't happen. Thanks

Asked by steve526 1 day ago

Last reply by cor-el 1 day ago

Is there a way to get a deleted auto-complete address *back*?

Hello! So a while back I deleted (shift-delete or ctrl-delete, whichever it is) an auto-complete address from preferences. Turns out I kinda need it back and I shouldn't… (read more)

Hello!

So a while back I deleted (shift-delete or ctrl-delete, whichever it is) an auto-complete address from preferences. Turns out I kinda need it back and I shouldn't have deleted it... Is there a way to get that address back into the auto-complete list? I've tried adding it as a bookmark, but that didn't seem to help. Ideas? Or is it gone forever..

Thanks! J

Asked by mistrowl 1 day ago

Last reply by cor-el 1 day ago

SUSPICIOUS "MCAFEE" SECURITY ALERT KEEP POPPING UP WITH MOZILLA FIREFOX EMBLEM

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses.… (read more)

For the past week or two I have been getting these annoying pop ups with the Mozilla Firebox emblem demanding that I download the Mcafee and scan my computer for viruses. I don't want to have anything to do with Mcafee or download ANYTHING from them. What's going on? How do I fix this?

Asked by w.st26 1 day ago

Last reply by James 1 day ago

Cleared passwords and cache, but website still Remembers my username and password

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I trie… (read more)

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I tried to sign in and my information is still there as an autofill. How can I wipe everything?

Asked by JustUrAvgFellow 2 days ago

Last reply by cor-el 2 days ago

URL Scam?

Can anyone tell me how I go about removing this malware please? It suddenly appeared whilst using Firefox in the last few days. I'm not very tech savvy so simple instruct… (read more)

Can anyone tell me how I go about removing this malware please? It suddenly appeared whilst using Firefox in the last few days. I'm not very tech savvy so simple instructions would be great.

Asked by s.mullington 3 days ago

Last reply by Terry 2 days ago

Warning: Potential Security Risk Ahead

"Firefox detected a potential security threat and did not continue to www.webmail.ilhawaii.net. If you visit this site, attackers could try to steal information like your… (read more)

"Firefox detected a potential security threat and did not continue to www.webmail.ilhawaii.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This problem just occurred for the first time. I contacted the website and they say I need to update the certificate in firefox. How do I do this?

Thank You

Asked by cerney 3 days ago

Last reply by cor-el 3 days ago

Microphone Permission isn't working on my iMac even though it's "Allowed" in Settings.

I have a Substack newsletter and am trying to record audio for a voice-over of a post/article. For some strange reason, even though I have it set to Allow that website to… (read more)

I have a Substack newsletter and am trying to record audio for a voice-over of a post/article. For some strange reason, even though I have it set to Allow that website to have access to my Built-In microphone, I get a pop-up error window "Unable to setup microphone!" when I try to record. It's simply refusing to acknowledge the Permission setting.

What's strange is that I *am* able to record a video and within that video, the audio IS recorded, so Firefox is allowing access to my camera AND my Built-In microphone when recording a video. The url is *exactly* the same for Camera Permissions and Microphone Permissions in Firefox Settings. Weird, right?

It is ONLY when I try to record a voice-over (audio ONLY) that it won't allow me to do so. I have to switch to Safari. I'd like to stay on Firefox and not have to switch back and forth. Any ideas how to fix this? I've cleared my cache, restarted my iMac, removed website from Permissions then put it back on.

Firefox is up-to-date: 111.0.1 (64-bit) MacOS Big Sur Version 11.7.4 (iMac)

Should I uninstall Firefox then re-install it? And, if so, will it keep my Bookmarks, Toolbar sites, info, etc? I read some instructions for Windows PC, but couldn't find anything re: a Mac re-install or "Clean Re-Install" for iMacs. Thanks in advance for any help!

Asked by lablady 4 days ago

Last reply by cor-el 3 days ago

Can't use Firefox

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings… (read more)

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings but i still feel like that is what is causing the issue.

Asked by parker.paige 4 days ago

Last reply by cor-el 4 days ago

Firefox password manager re-enabled everytime Firefox updates.

Not sure if this is something everyone experiences but every time Firefox updates on my computer, the password manager goes back to default settings and starts prompting … (read more)

Not sure if this is something everyone experiences but every time Firefox updates on my computer, the password manager goes back to default settings and starts prompting to save passwords again. I have disabled the darn thing countless times, but it always comes back alive after the browser restarts after an update. Why does this setting does not persists after an update and stays disabled? I have a Firefox account, and sync is on.