Firefox Support Forum

Dear Support Team, I didn't ask for a translate add-on, I even uninstalled it and can't find it anymore still this damn window always pops up to ask me if I want the page translated. I especially don't want windows pop-up I didn't ask for, even if they offered me 100€ for free. Please help or I can't go on using this nice browser. Thank you.

Best regards

It really irritates me whenever i use youtube, facebook and other kinds of websites. The missing of the round corners makes the whole page sucks and ugly. I tried updating firefox, checked my settings, nothing changed. Is there a way to fix this?

Now unable to open www.talktalk.co.uk/mail since TalkTalk updated their website. Get a spinning circle but no connection.

I have been using Firefox for many years with no problem accessing TalkTalk Mail.

No problem using Microsoft Edge.

Hello, i have the issue that times are displayed in UTC as long I have enabled fingerprint protection. Is there a way to exclude time zones or to manually set the timezone I want?

I found this in about:config: privacy.fingerprintingProtection.overrides: string

Can I override the settings for the timezone?

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has prevented a popup from being opened (see attached image). I am given the option of managing my preferences / Firefox settings, where I can either go through multiple steps to permanently allow all pop-ups from that website until I restore my original settings, or uncheck a box to permanently allow all pop-ups from all sites until I check that box again. This is annoying because I have no interest in either allowing or disallowing all pop-ups from all websites, or all pop-ups from this specific website, every time I want to open a single pop-up from a specific site. I would rather that the warning bar which tells me that Firefox has blocked a pop-up also display a button allowing me to allow ONLY THIS SPECIFIC POP-UP IN THIS SPECIFIC CASE.

Is this a setting that exists in Firefox? Alternatively, is there a version of Firefox which does have a setting which would allow this? Or is this simply not a functionality that exists for this browser?

It's sometimes difficult enough keeping up with changing internet but going to rely on home button and it's not there, nor is it in the customize toolbar area. So, in this-this is yet another procedure to hunt and read.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

I have always used Firefox, but also have Chrome and Edge on my 17" PC. For the past week or so, my scroll bar (on right side of screen) has "disappeared". It is actually still there, but so skinny that it cannot be seen or used. I Googled solutions to this, and found an article that had 8 possible solutions. I went through all 8, went into the various control options. Still, the same problem. Downloaded the latest version of Firefox and installed. Still the same problem. So- I decided to see if it was an issue with my pc. I tried the Chrome browser. It works fine. I tried the Edge browser. It works fine. I know now that the problem is with the Firefox browser. Something "went wrong" in the latest version. To add to this -- I also have to note that if I shut down and restart the pc, I can get the Firefox scroll bar to return (sometimes). BUT (this is really weird): if the scroll bar appears normal, the bar at the top of the page (not sure what that is called) does not work correctly/ is missing features. This is what happens: there is no X to exit a page, there is no "V " sign to make a page small, etc. All 4 symbols that should be in the top right side of the top bar are missing. Also, there are no tabs available. It won't allow you to have more than one tab! So, if you are in your gmail (for example), you must close out the gmail in order to do a google search or do anything else! Something is terribly wrong with the latest Firefox update.

After installing the latest update on my dell PC, firefox came up with a blank screen that would not allow search or even close. I had to use task manager to close and then uninstall. Note sure it's going to work.

I have been a user of FireFox for over 20 years. This morning when it updated, I got the message that this is the last update I'll receive as support for Windows 7 has ceased.

There is nothing wrong with my laptop, it works 100%, fulfills all my needs, yet you seem to want me to toss it in the bin and buy something I do NOT want! I have no interest in obtaining a new OS, I have used windows since 3.1, enough is enough. I have no desire to 'learn' another OS, the one I have is just perfect for me.

How 'green' is it making something that works perfectly, obsolete, just because it is a mature OS?

Not all of us need a cutting edge, super dooper hyper bells & website system. I'm quite happy using FireFox to access the odd email, do a bit of general surfing, and a bit of online shopping.

Why is it so difficult to keep FireFox in use for Windows 7?

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give me clean connections so i can't get to some sites. any suggestions? do they know about this? i noticed in my settings i am now using a custom setting for tracking and a reinstall of the plugin said it now had to have access to 'private windows' which i've never had to do before. do i need to switch to the chromium browsers? cheers in advance.

How about you let ME decide if I wish to continue to a site. I have several bookmarked sites that I know are secure, yet because the http address is odd? firefox won't load the pages, where as Internet exploder will access them.

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets changed to an underscore. Like say, if I try to download a file named "Skyrim 100% save file", it becomes "Skyrim 100_ save file". Not sure why this is even happening, but it only happens in Firefox. Not Chrome nor Edge.

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for example in my email program and the banking application. However, Firefox info in the menu says that I am using the current version and there are no updates available. Here is the Firefox version shown to me: 78.15.0esr (64-bit) I work with an iMac of the following version: iMac (21.5 inch, from 2010) - OS X El Capitan version 10.11.6 (15G22010); - Processor: 3.06GHz Intel Core i3; - Memory: 4GB 1333MHz DDR3; - Graphics card: ATI Radeon HD 4670 256MB Maybe my computer is too old for the latest version, but why does Firefox Info show me that the browser is up to date and there are no updates? Thank you very much for a tip Uwe

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

My firefox has jumped back to an earlier setting and I cannot get it back to latest computer did an update and that's when it went wrong also get message cannot load xpcom Help.