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Installing Firefox on Macbook

i wish there was a "Comments" section on https://www.mozilla.org/en-US/firefox/mac/ so i could tell people "NEVER use this!!" i tried last week, downloaded and installed.… (read more)

i wish there was a "Comments" section on https://www.mozilla.org/en-US/firefox/mac/ so i could tell people "NEVER use this!!"

i tried last week, downloaded and installed. The installation process, after unpacking the download, tried to install a "helper application". Popped up a dialog box asking for an admin userid+passwd. (even though i was obviously already running as an admin user... because i was in the middle of doing the install.) This was not an iOS dialog box from Apple, and it didn't have an option for scanning my fingerprint; this was something the "helper app" was doing on its own. Well i gave it my userid+password, and it went on to say the installation failed, and bombed out with no Firefox installed on my machine. Now, for all i know, my credentials are out there, God only knows where. So i had to go change my passwd on all of my machines.  :(

Asked by rdb1 10 hours ago

Last reply by James 1 hour ago

Facebook either doesn't load at all, and if it does, will not display photos

Every other browser is fine. Brave, Chrome, Edge, Opera. But Firefox - zilch, nothing, blank screen. And when it did load Facebook, 99% of the times no photos showed and … (read more)

Every other browser is fine. Brave, Chrome, Edge, Opera.

But Firefox - zilch, nothing, blank screen. And when it did load Facebook, 99% of the times no photos showed and there was a text message in the corner of the photo holding area saying things like "may be an image of a boat" or it might say "may be an image of bridge"... etc...

Asked by BilboBagginsUK 4 hours ago

Last reply by TNorth 2 hours ago

List of Cookie exceptions keeps getting deleted, despite "Allow" for each

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get del… (read more)

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

Asked by kjsles444 1 day ago

Last reply by cor-el 2 hours ago

don't know how to open .zip files

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. … (read more)

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

Asked by 2blocksma 5 hours ago

Last reply by cor-el 2 hours ago

I lost all my tabs when I closed firefox.

When I close Firefox at night & open it next day. Every tab is lost, so I have no record of the sites I was using. This has happened several times. I am now serious… (read more)

When I close Firefox at night & open it next day. Every tab is lost, so I have no record of the sites I was using. This has happened several times. I am now seriously looking at dumping Firefox due to its very unstable & unreliable performance. Fire fox does not offer any means of reopening all the tabs that it closed, it actually deletes all tracking. Firefox is unstable, unreliable & totally user unfriendly. I am dumping Firefox for a more professional browser, as Firefox is rude & makes it impossible to contact & seek advice. I think Firefox sucks.

Asked by paul403 23 hours ago

Last reply by TNorth 2 hours ago

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (read more)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 1 day ago

Last reply by Bithiah 3 hours ago

error 15

I was shopping on shop.in-n-out.com after placing 2 items in my cart, my screen changed to Error 15. I can't get back into in n out no matter what I try. https://shop.in-… (read more)

I was shopping on shop.in-n-out.com after placing 2 items in my cart, my screen changed to Error 15. I can't get back into in n out no matter what I try. https://shop.in-n-out.com/?utm_source=email&utm_medium=email&utm_campaign=blackfridaypromo2021

Asked by aprilfear 8 hours ago

Last reply by FredMcD 3 hours ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by FredMcD 3 hours ago

Speed Dial [FVD]

You turned off Speed Dial FVD without a word of warning !!!! Up to 3 days to make backups! I have lost dozens of links to websites important to me. This is disgusting. Th… (read more)

You turned off Speed Dial FVD without a word of warning !!!! Up to 3 days to make backups! I have lost dozens of links to websites important to me.

This is disgusting. This is not the first time this has happened. I support you financially and you are giving me a crap in my life.

I am TOTALLY disappointed in you.

Asked by todus 13 hours ago

Last reply by ConnieVH 5 hours ago

Firefox randomly can't load pages - perpetual loading

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve… (read more)

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve it for a while. This only happens with my Firefox browser on my organization's PC running Windows 10. The browser works fine at home.

I have tried various things, like deleting private data, re-installing the browser, using installed and portable versions, running in troubleshoot mode without addons & extensions, but to no avail.

I'm currently writing this in Chrome because Chrome doesn't have this issue.

Asked by blaisadam 7 hours ago

Last reply by jonzn4SUSE 5 hours ago

Help! Logins and passwords all gone after uninstalling and reinstalling Firefox!

I am absolutely devastated to find that my saved logins and passwords have all vanished from my account. I just uninstalled and reinstalled Firefox because the sync on my… (read more)

I am absolutely devastated to find that my saved logins and passwords have all vanished from my account. I just uninstalled and reinstalled Firefox because the sync on my open tabs didn't seem to be working. But now ALL of my passwords are gone and I don't have them anywhere else because I thought I could rely on Firefox.

I'm logged in to my Firefox account but they are all gone.

How can I get them back? Please keep it simple if possible, I have no background in IT.

Thanks so much - feeling a bit desperate here and hoping there's some way to recover them all.

Asked by Gabrielle O 8 hours ago

Last reply by Seburo 8 hours ago

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (read more)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 14 hours ago

Last reply by FredMcD 9 hours ago

Can't connect to websites

I can't connect to any websites after clicking on a Manual LIbrary webpage that kept me hostage and would open instead of the website I was trying to get to. I thought it… (read more)

I can't connect to any websites after clicking on a Manual LIbrary webpage that kept me hostage and would open instead of the website I was trying to get to. I thought it was a scam after doing some research on another browser. This Manual Library gave me two options. To decline tracking on everything or to accept. I clicked the two buttons to decline and now I can't access anything. I don't want to delete my history nor my cookies because I have saved a bunch of things but I think my history is now gone. Searching what to do tells me the only way to correct this being able to use Firefox is to not have my history saved but deleted all of the time and get rid of all cookies. I don't want to do this. What to do now?? I have had to download other browsers in order to use the internet.

Asked by krchamp 13 hours ago

Last reply by FredMcD 9 hours ago

autofill payment cards

I have been told by a company who took a payment without me giving them my cad details that they were saved through autofill on firefox and I cant see how to check … (read more)

I have been told by a company who took a payment without me giving them my cad details that they were saved through autofill on firefox and I cant see how to check

Asked by josie2 12 hours ago

Last reply by FredMcD 9 hours ago

www.wp.pl portal not working correctly anymore

Hello, since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It… (read more)

Hello,

since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It obviously happens to all pages, articles, services related to wp.pl. I cannot open a single page from wp.pl domain without issues. Before it was working completely fine, all of this started to occur for no reason. Also, it happens to wp.pl only. All other pages/portals/platforms function normally. I checked on different browsers - IE, Edge, Chrome and it works fine. I also cleared cache/cookies/browser history in Firefox and this didn't help at all. Therefore there must be something wrong with Firefox browser. Could you please investigate?

Thanks, Jacek

Asked by fjacek 1 week ago

Last reply by FredMcD 9 hours ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 1 month ago

Last reply by jscher2000 12 hours ago

New install of ublock origin - cannot find the icon

I just turned off AdBlock Plus in the Add-Ons screen and downloaded ublock origin to try it out. There is no icon for this new plug in to be found anywhere. I can manuall… (read more)

I just turned off AdBlock Plus in the Add-Ons screen and downloaded ublock origin to try it out. There is no icon for this new plug in to be found anywhere. I can manually go in and change the settings on this plugin in the add-ons screen but there is no icon anywhere to go in quicker or to show a report of how many items were blocked. When I try to Customize my toolbars, the icon is not available there either. The nearest threads I can find on this topic are from 2018 and their solutions are very basic use. Yes, of course I restarted the browser. TIA.


uBlock Origin: 1.39.0 Firefox: 87 filterset (summary):

 network: 83588
 cosmetic: 80376
 scriptlet: 18231
 html: 598

listset (total-discarded, last updated):

 added: 
   adguard-annoyance: 47817-586, now
 default: 
   ublock-filters: 30169-27, now
   ublock-badware: 3455-1, now
   ublock-privacy: 182-0, now
   ublock-abuse: 70-0, now
   ublock-unbreak: 1706-0, now
   easylist: 61109-543, now
   easyprivacy: 26327-473, now
   urlhaus-1: 10038-0, now
   plowe-0: 3699-3, now

filterset (user): [empty] modifiedUserSettings: [none] modifiedHiddenSettings: [none] supportStats:

 launchToReadiness: 1924
 launchFromSelfie: false

Asked by dlafontaine2 1 day ago

Last reply by FredMcD 14 hours ago