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Mozila won't search for a website

Not sure of the topic. When I type in a website that I have typed before, its fine. But, if I search something new, anything, the tab trembles and does not search. I quit… (read more)

Not sure of the topic. When I type in a website that I have typed before, its fine. But, if I search something new, anything, the tab trembles and does not search. I quit and restarted. Updated today to the latest. Still the same. I am writing this from Chrome because Firefox won't even respond to searching for firefox. The trembling is seen in the new tab and nothing happens.

Thank you, Naomi

Asked by naomi9 20 hours ago

Last reply by zeroknight 5 hours ago

Web site login fails with latest Firefox

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cle… (read more)

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cleared cookies and rebooted. Running Windows 10. Fidelity technical support not seeing anything obvious but suspicious it is related to this latest update.

Asked by EdRussell 3 days ago

Last reply by zeroknight 3 days ago

Cannot login to outlook email suddenly.

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they… (read more)

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E

Asked by evanddessasauiii 3 days ago

Last reply by zeroknight 3 days ago

My question text was ERASED when I clicked on the "how to SHARE DATA manually" button

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and the… (read more)

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Asked by FireFoxSucks 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Cannot open gmail.

Today I cannot open gmail on laptop, windows 10 with firefox. Site wants clear cache & cookies, I cannot sign in to google account. Clive CaveyWhen you use a browser… (read more)

Today I cannot open gmail on laptop, windows 10 with firefox. Site wants clear cache & cookies, I cannot sign in to google account. Clive CaveyWhen you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. Computer AndroidiPhone & iPad In Chrome

   On your computer, open Chrome.
   At the top right, click More More and then Clear browsing data.
   Select a time range, like Last hour or All time.
   Select the types of information you want to remove.
   Click Clear data.

Learn how to change more cookie settings in Chrome. For example, you can delete cookies for a specific site. In other browsers

If you use Safari, Firefox, or another browser, check its support site for instructions. What happens after you clear this info

After you clear cache and cookies:

Asked by Clive & Brenda 3 days ago

Last reply by jonzn4SUSE 3 days ago

Youtube acting maliciously (at least sus) with Firefox

You may have heard about this, Youtube (and parent Google) have recently declared war on adblockers and non-Chrome browsers. I have reason to believe they have escalated… (read more)

You may have heard about this, Youtube (and parent Google) have recently declared war on adblockers and non-Chrome browsers. I have reason to believe they have escalated that war to deliberately crash non-Chrome browsers, at least slowing them down to make them non-responsive.

In the past few days, browsing Youtube has caused my system to stop responding requiring a power cycle to clear the problem.

Has anyone else encountered this problem? Is this just a bad setting, or is Youtube acting as malicious as I believe them to be?

Asked by WmRTaylor 5 days ago

Last reply by cor-el 4 days ago

website certificate

Hi there, Our website, Stjathenaeum.org, goes to a page saying the certification does not match, and says you can continue at your own risk (basically). Is there anywher… (read more)

Hi there,

Our website, Stjathenaeum.org, goes to a page saying the certification does not match, and says you can continue at your own risk (basically). Is there anywhere to fix this issue?

Thank you! Scott Davis

Asked by sdavis3 5 days ago

Last reply by cor-el 4 days ago

error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (read more)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 6 days ago

Last reply by cor-el 6 days ago

window.gigya is undefined

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I… (read more)

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

Asked by xabier1 1 week ago

Last reply by Balázs Meskó 6 days ago

Web pages not working

Since the most recent couple of updates, I'm running into quite a high number of webpage breakdowns: unresponsive click buttons, inability to do payments, etc. I've been … (read more)

Since the most recent couple of updates, I'm running into quite a high number of webpage breakdowns: unresponsive click buttons, inability to do payments, etc. I've been having to resort to (gasp) Microsoft Edge quite often. Anyone seen this? Have any fixes? Thanks

Asked by Dunehunter 6 days ago

Last reply by cor-el 6 days ago

CANNOT LOG ON TO USAA.COM

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS THE SITE IS WORKING AND MY P… (read more)

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS THE SITE IS WORKING AND MY PASSWORD IS CORRECT. PER THEIR ADVISE ALL HISTORY/CASHES HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES ARE WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL

Asked by wwrouzer 1 week ago

Last reply by cor-el 6 days ago

I can't go on github

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no… (read more)

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

Asked by XEKO 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

KEYBOARD SHORTCUT

one of the extensions/addons i use added a keyboard shortcut(not the official firefox kind) to a web site that i use. WHEN-6wks ago. a popup window offered/added shortcut… (read more)

one of the extensions/addons i use added a keyboard shortcut(not the official firefox kind) to a web site that i use. WHEN-6wks ago. a popup window offered/added shortcut. the site isn't broken but one part doesn't work anymore. i have pictures but couldn't take screen shhttps://photos.google.com/share/AF1QipPjwndOJQUGEu2cuEgX8u0xNDvfPUZ7CyTb8e075llPcGObOh_n8HAAKmVayLHlOQ?key=NW9RcEx4VGs5cGlVOURzMkR3cEZUVU14U2tKdTV3ot. my name is daniel-you can email me -- thisfromyou@gmail.com. thankyou.

Asked by d 1 week ago

Last reply by cor-el 1 week ago

Black backround on black text on a lot of sites

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting t… (read more)

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting the cache and booting in safe mode, but it doesn't seem to work. I changed things like themes and made the site be able to choose its own, but nothing seems to work. One option I found online but I'm not to happy to try is to make another profile, but I have all my passwords and bookmarks on this profile.

Asked by malosalexandru2004 1 week ago

Last reply by cor-el 1 week ago

New firefox today. Reset most if not all settings. NO PAGES WILL LOAD!!!

Most of my settings were changed on update. Had to reopen session and still absolutely NO PAGES WILL LOAD. Submitting this report from Google Chrome because firefox is CO… (read more)

Most of my settings were changed on update. Had to reopen session and still absolutely NO PAGES WILL LOAD. Submitting this report from Google Chrome because firefox is COMPLETELY BROKEN!!! Are you hoping I will change to a competitor browser??? This is a complete screw up and a no started. Even took away several buttons for extensions I've used for years. I AM A FORMER IT GUY and I can't make it work. Patience is already wearing thin!

Asked by Bob 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago