Showing questions tagged:

Data lost after password reset

I lost all my data after installation of new firefox. I have lots of important data in that profile. I forgot the password to sign in and when I reset, a new profile was … (read more)

I lost all my data after installation of new firefox. I have lots of important data in that profile.

I forgot the password to sign in and when I reset, a new profile was created for me and all my data are gone.

Now, I even know the original password. I did not know, I will lose my data. How can I get my data back? Please help.

Open 1

After updating Firefox, all my bookmarks disappeared, the backup file is nearly empty, and they're not syncing from my account—is there any way to recover them?

I updated Firefox a few minutes ago and closed everything to let it finish. When I reopened it, all my bookmarks were gone. I checked the restore option in the Bookmarks … (read more)

I updated Firefox a few minutes ago and closed everything to let it finish. When I reopened it, all my bookmarks were gone. I checked the restore option in the Bookmarks menu, but only today's date was available, and clicking it did nothing. I found the bookmarkbackups folder in my profile directory, but there's only one file—859 bytes, which is basically empty. I'm signed into a Firefox account now, but my bookmarks aren't syncing from the server, which suggests they were never synced. Is there any way to recover them, or are they just gone?

Open 1

How can I get back my bookmarks after reinstalling my windows?

Hi, I recently had to reinstall windows and I lost access to my Firefox bookmarks. I did not manually export my bookmarks before reinstalling and now i couldn't find them… (read more)

Hi, I recently had to reinstall windows and I lost access to my Firefox bookmarks. I did not manually export my bookmarks before reinstalling and now i couldn't find them in my current Firefox setup. Is there any way to recover my old bookmarks or restore my previous Firefox profile date? can you please guide me on what can I do to retrieve them if possible? thank you.

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jak odzyskać wykasowany profil i dostęp do ulubionych zakładek

Przez pomyłkę usunełam swój profil, zależy mi bardzo na uzyskaniu dostępu do "ulubionych" plików ale utworzyłam w międzyczasie nowe konto i nie wiem jak powrócic do stare… (read more)

Przez pomyłkę usunełam swój profil, zależy mi bardzo na uzyskaniu dostępu do "ulubionych" plików ale utworzyłam w międzyczasie nowe konto i nie wiem jak powrócic do starego. Bardzo proszę o pomocbold text

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Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessable

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessible. I tried importing from the desktop but they are now in a long list and not a… (read more)

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessible. I tried importing from the desktop but they are now in a long list and not as they were (in the toolbar. I can't gt the "bookmark summary" showing in the toolbar area.

Open 1

I've lost ALL my bookmarks and cannot import a bookmark HTML file.

I have tried to follow various help files, but can't recover any bookmarks. Everything bookmark related seems to have completely disappeared. I have the current bookmarks… (read more)

I have tried to follow various help files, but can't recover any bookmarks. Everything bookmark related seems to have completely disappeared. I have the current bookmarks backup from my laptop, but when i go to the bookmark library and click on "import bookmarks from HTML" nothing happens. I am on an iMac OS 12.7.3, Firefox 150.02

Open 3

after update all bookmarks lost

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then c… (read more)

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then clicked on Restore which open a File dialog box. What file? Nothing is restore. I want the bookmarks restored.

Open 2 1

I keep having to restore bookmarks

I find that three or four times a month, the links to all my bookmarks disappear. The bookmark folders and bookmark names are still shown but there are no URLs. If I res… (read more)

I find that three or four times a month, the links to all my bookmarks disappear. The bookmark folders and bookmark names are still shown but there are no URLs. If I restore to a few days previously they are work again. Why?

Open 1 90

I got a new phone and lost all my Collections; is there a way to recover the websites within my collections?

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are… (read more)

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Open 1

Firefox installed an update on my Macbook pro today but failed to restore my previously open window.

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get… (read more)

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get my previously open windows back, bearing in mind I'm not not a computer nerd? Thank you, Edouard.

Open 1 9

Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, wh… (read more)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Open 3 144