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I can no longer access a specific website only from the Firefox desktop

Hi, Since 2-3 days, I can no longer access a specific website (before all was fine, and I still have access to others website without issue). It's only from Firefox deskt… (read more)

Hi, Since 2-3 days, I can no longer access a specific website (before all was fine, and I still have access to others website without issue). It's only from Firefox desktop, from Firefox android it works, from Edge or Chrome too (on same computer). Same issue on my laptop (with previous firefox version and latest). It's a "loading error", maybe "time out" ("Le délai d’attente est dépassé" in french).

I tried to do the things suggested in help, as: _delete cookies and cache _check proxy config (not used) _enable "network.dns.disableIPv6" and "network.dns.disablePrefetch" _disable extensions (also tried debug mod)

Also tried the 'ipconfig /flushdns', before seeing that same issue on the laptop. I use Avast, but I don't think it's because of him.

Any idea please?

Asked by Zuld51 2 hours ago

Last reply by Zuld51 42 minutes ago

Auto Fill Not Working

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website … (read more)

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website - https://netbanking.hdfcbank.com/netbanking/CCLogin.html I find it really irritating as every time I have to view my password to login to this website's account. I checked with Chrome, it's performing well, auto-fill feature is working for every website. Could you please check and help. Thanks! Prakash

Asked by Divya Prakash 2 hours ago

Last reply by Divya Prakash 2 hours ago

Crash Firefox

Hi, can you help me? I have these crash codes in my Firefox: bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410 Thanks in advance. … (read more)

Hi, can you help me? I have these crash codes in my Firefox:

bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410

Thanks in advance.

Asked by Mennadiego 3 hours ago

STILL NO PLAYABLE SOURCES FOUND! HELP!!

I've tried evreything the on the help pages. All addons installed, everything you say I have to do to play actual livestreams on firefox. Still nothing works. Since Adobe… (read more)

I've tried evreything the on the help pages. All addons installed, everything you say I have to do to play actual livestreams on firefox. Still nothing works. Since Adobe stopt develloping their software in 2020 I can't play any live streams. I don't wat to use edge, but edge works on Live Streams. I've installed the Media features pack, used every fix on het help page. Nothing works. I just want to use Firefox. Why is Modzilla making this so hard?????

Asked by justajokemyfriend 7 hours ago

Firefox still constantly crashes

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a sol… (read more)

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a solution! Firefox is now crashing routinely - as in, many times each day. I am at my wits end! It's not profile-related as I sync my browser profiles and have no issues on my other computer. I did a clean install, and the crash frequently slowed for a while, but now I'm back to tearing my hair out. Please help!

Here are the recent crash reports: bp-fdc51734-9975-4a67-a33f-348cb0210517 5/16/21, 6:48 PM View bp-b39dd934-e7ae-4f8b-80f7-1123d0210517 5/16/21, 6:48 PM View bp-cdead43d-7977-4425-95b7-e589d0210517 5/16/21, 6:48 PM View bp-7a93ee79-f638-4e30-b3bf-f66d90210517 5/16/21, 6:48 PM View bp-c16b3c85-3a20-4923-8ae7-4b72b0210517 5/16/21, 6:48 PM View bp-765b10f5-9988-4955-804f-175a90210517 5/16/21, 6:48 PM View bp-db61262c-686c-4a74-b141-4d4740210517 5/16/21, 6:48 PM View bp-3e3e63df-bb83-40f2-9058-b3b9c0210517 5/16/21, 6:48 PM View bp-d917cb17-4011-485f-974f-303880210517 5/16/21, 6:48 PM View bp-7831bfb3-dd19-43fb-b222-57c8b0210517 5/16/21, 6:48 PM View bp-653aee9f-1e77-4150-be7e-26a940210517 5/16/21, 6:48 PM View bp-8a89c943-4384-4b36-b30e-5f3d80210517 5/16/21, 6:48 PM View bp-c0a188b3-66e6-4530-8193-433840210517 5/16/21, 6:48 PM View bp-afca439c-82b6-446e-bb53-9b52f0210517 5/16/21, 6:48 PM View bp-a0f8dc37-5685-4b98-901d-dd2850210517 5/16/21, 6:48 PM View bp-9d78a008-f795-4447-b5a0-49f270210517 5/16/21, 6:48 PM View bp-67a74ec3-cf4e-4e4c-9378-a06060210517 5/16/21, 6:48 PM View bp-efb8faac-8570-4aaf-8e8a-1494c0210517 5/16/21, 6:48 PM View bp-03e450d7-37a2-469c-b71d-ef8ed0210517 5/16/21, 6:48 PM View bp-4d2a1325-5742-47e0-8d65-2ca220210517 5/16/21, 6:48 PM View bp-667d292b-3d39-48c4-824d-54de60210517 5/16/21, 6:48 PM View bp-c716da51-24d7-48f4-8b2e-c1fbd0210517 5/16/21, 6:48 PM View bp-94f1c241-8f4f-4cfd-95e9-cf76d0210517 5/16/21, 6:48 PM View bp-9dd81788-bd24-4295-854c-487270210517 5/16/21, 6:48 PM View bp-5ca07018-55c1-48df-9936-d13dc0210517 5/16/21, 6:48 PM View bp-c00e9ba3-9fb3-46e0-873b-a2d150210517 5/16/21, 6:48 PM View

Asked by alifreeman93 1 day ago

Last reply by alifreeman93 9 hours ago

Won't open certain pdf files and crashes

Firefox v88.0.1 on Win 10 Pro 20H2 PC, Windows Security (Windows Defender). All fully up-to-date. This problem only started recently: When link is clicked in FF to open … (read more)

Firefox v88.0.1 on Win 10 Pro 20H2 PC, Windows Security (Windows Defender). All fully up-to-date.

This problem only started recently: When link is clicked in FF to open certain pdf files, a new, fully formatted FF window opens, but the body is blank white and the pdf never loads. Doesn't happen with all pdf files listed on the "referring" page, but just some of them on a certain well-known and trusted web site, and it's very reproducible.

Setting FF to open pdf files in Adobe Reader doesn't help. Same ones open but the others still won't. Other people tell me they have no problems opening those pdf files in FF.

I completely uninstalled and re-installed FF but that didn't help. Doesn't matter how I set the security/privacy options, have Ghostery on or off (only extension installed). Use recommended performance settings is enabled, DNS over HTTPS is off, tracking protection can be standard or strict, etc.

If I click Manage Exceptions under Enhanced Tracking Protection, there's no way to enter any exceptions so I can't exempt the website in question.

If I keep trying to open one of those pdf files, FF becomes totally unresponsive. Task Manager lists ~4-5 FF entries but I can't End Task for most of them, and I typically have to reboot PC. Windows creates a firefox.dmp file which says: FAULTING_THREAD: 000012f8 PROCESS_NAME: firefox.exe ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached. EXCEPTION_CODE_STR: 80000003

I've run out of things to try...

Any ideas ?

Thanks!

Asked by rohe1318 12 hours ago

Last reply by rohe1318 9 hours ago

With Firefox windows left open, Sound stops working as the day progresses

Firefox (and Windows) is up to date, but this problem has existed for several versions now. I can't be sure when it started. This is on a Windows 10 PC. My normal rout… (read more)

Firefox (and Windows) is up to date, but this problem has existed for several versions now. I can't be sure when it started. This is on a Windows 10 PC. My normal routine is to leave several Windows and Tabs open. When left for a while, Windows turns off the screen. When I resume, I find that sound doesn't work. I check that the speakers are not Muted in Windows, I check that Windows Media Player doesn't have the sound switched off. I run Troubleshooter, which finds nothing wrong. I have to reboot the PC, to get the sound back.

Asked by Keith1969 17 hours ago

Firefox won't open, even after several re-installs.

Firefox worked fine for many months on my Dell laptop. Then, in April, I suddenly could no longer open it. I spent many hours "chatting" with Microsoft tech, and doing wh… (read more)

Firefox worked fine for many months on my Dell laptop. Then, in April, I suddenly could no longer open it. I spent many hours "chatting" with Microsoft tech, and doing what she said, reloading Windows, etc. She seemed to think that Windows was interfering somehow with Firefox function, but finally, she gave up and said she didn't know how to help.

Once in a while, I can open Firefox and see its home page, but then in less than five seconds, it disappears again.

I use Windows 10 pro, version 2004. I have 64 bit system with 3.61 gb ram useable.

I have "anywhere" selected in the Windows menu that controls source of downloads.

Can anyone help?

--Kyle

Asked by heger.kyle 20 hours ago

Very bad performance on OSX11

I'll try to keep this concise as I am completely out of ideas to resolve this. I have been using Firefox without issue on my PC with Firefox sync. I have installed Firefo… (read more)

I'll try to keep this concise as I am completely out of ideas to resolve this. I have been using Firefox without issue on my PC with Firefox sync. I have installed Firefox on my new Mac(2020 model, 32GB RAM, i7) and the performance within the browser is abysmal. Below I've tried my best to explain the symptoms. Pages are extremely slow to load(can take over 20 seconds) while I'm waiting for the page to load it stays on a blank page like about:blank for the entire time and then all of the sudden loads the page. sometimes it says "transferring data from [URL]".

Active add-ons

  • Bitwarden
  • BlockTube
  • Clickbait Remover for YouTube
  • Grammarly
  • HTTPS Everywhere
  • RES
  • SponsorBlock
  • uBlock Origin
  • Ultrawidify

Troubleshooting steps

  • Disabled all add-ons. This seems to somewhat resolve the issue.
  • Disabled all add-ons except uBlock Origin. The issue is there
  • Disabled just uBlock Origin. The issue is there
  • Refresh Firefox. Issue comes back once I sync my account(bring back settings and add ons)
  • Installed Firefox Nightly. Issue comes back once I sync my account
  • Created new profile, added only 3 add-ons(uBlock, Bitwarden, SponsorBlock), did not sync. Issue comes back after a little while of using the browser.

At this point the only way it seems I'm able to use Firefox without issue is to have no extensions. For me, this isn't a viable option. I'd love any and all advice as i am out.

Thanks!

Asked by Finn 21 hours ago

Firefox 64Bit not working on new Fujitsu Lifebook E5510

So, i have the following interesting problem. I have a new laptop, brand and model mentioned above. Which is part of a domain in a small company. Other devices in the sam… (read more)

So, i have the following interesting problem. I have a new laptop, brand and model mentioned above. Which is part of a domain in a small company. Other devices in the same domain don't have any issues and they use the same software on them, so i doubt it is a software based problem.

Now to the juicy bits: 1. Firefox 32Bit works fine. Absolutely fine. Was pre-installed by Fujitsu and then removed by me. 2. Installed the 64Bit Firefox 88.0.1, same version that was just uninstalled. 3. Firefox starts rather slow, does not open any websites, struggles to open the top menu bar, does not open settings at all. 4. Doesn't matter if i used a profile from my previous machine, or a fresh profile created on install or through the profile manager of Firefox.

Even manually deleted the whole Mozilla folder from %appdata% to see if any lingering data was the cause. Still, only the 32Bit version wants to work properly.

Any advice on how to troubleshoot the cause?

Asked by nekomancer 1 day ago

Firefox doesn't work correctly with Kaspersky Safe Money function but Edge and Chrome do!

I am currently running Windows 10 and Firefox 88.0.1 (64-bit) and Kaspersky Internet Security 21.3.10.391(b). I have discovered an anomaly unique to Firefox which causes … (read more)

I am currently running Windows 10 and Firefox 88.0.1 (64-bit) and Kaspersky Internet Security 21.3.10.391(b).

I have discovered an anomaly unique to Firefox which causes issues when using the Kaspersky Safe Money function for more than one website.

If you do not add the Kaspersky Protection add-on to both the Firefox normal browser window that you use for all browsing AND also to the Protected Browser window, when you try to open 2 or more websites that should have protected browers, you get a Run error when you try to open the 2nd website!

If you do add the Kaspersky Protection add-on to only the Firefox normal browser window, you still get a Run error when you try to open the 2nd website!

The reason this is unique to Firefox is that you do NOT need to add the Kaspersky Protection add-on/extension to either Chrome or Edge to make the Safe Money function work correctly for more than 1 website.

If you do add the Kaspersky Protection add-on/extension to Edge or Chrome, you only need to add it once, to the normal browser window, you do NOT need to add it to the protected browser window.

Surely this is a fault in Firefox and should be investigated and corrected or can someone explain why this happens with Firefox but not the other browsers.

I look forward to any information, advice etc that will help.

Asked by Hawkeye 1 day ago

4k(1440p) VR Video Frame Drop

Full disclosure: I am trying to watch some NSFW content with Firefox in VR at 1440p. The video in question, I'm not sure I'm allowed to post, however there is massive la… (read more)

Full disclosure: I am trying to watch some NSFW content with Firefox in VR at 1440p.

The video in question, I'm not sure I'm allowed to post, however there is massive lag and framedrop while watching, but I've tested on other browsers and there this lag/drop does not exist. I'm currently using an RTX 2070 Super with a 1440p monitor as well.

Asked by yomsyomsyoms 1 day ago

Last reply by yomsyomsyoms 1 day ago

When playing videos eg Youtube in full screen they keep returning to default in browser view,

I was trying to play a you tube video in full screen and it kept returning to the default in browser view. I have checked the same video in chrome and this does not have … (read more)

I was trying to play a you tube video in full screen and it kept returning to the default in browser view.

I have checked the same video in chrome and this does not have the same behaviour. and the video plays full screen to the end.

It isn't only youtube videos as it happens on other sites with embedded video stream.

Asked by timempson 2 days ago

How To Enable "Touch Bar typing suggestions" on Firefox Browser?

How do you have the Touch Bar show word and emoji suggestions when typing? Expected When typing text while using Firefox browser, the Touch Bar is expected to provide sug… (read more)

How do you have the Touch Bar show word and emoji suggestions when typing?

Expected

When typing text while using Firefox browser, the Touch Bar is expected to provide suggestions, i.e. words and emojis.

e.g. Chrome enables this feature

Actual

The Touch Bar does not provide word or emoji suggestions when using Firefox browser. This seems potentially related to the "Keyboard" setting "Touch Bar typing suggestions" that is not showing for Firefox.

Configuration

  • macOS: 11.3.1
  • Firefox: 88.0.1

Asked by Adam 2 days ago

Last reply by Adam 2 days ago

Firefox Update Breaks Browser

I got started using Firefox a few years ago. Once I got adjusted to the different controls, I really like using it, BUT... I have updated it three times now (the last ti… (read more)

I got started using Firefox a few years ago. Once I got adjusted to the different controls, I really like using it, BUT...

I have updated it three times now (the last time was on accident after ignoring the notice for a long time). Every update breaks the browser for me. I start getting Windows that don't load - the dot just bounces but the window stays blank for hours. The browser fails to load anything. On restart I get message that Firefox failed to close properly. New windows take up to 6 or 7 tries to load a link, and the same for loading into a tab.

The first couple times I updated, I followed the guidance to save favorites, dump the browser and restart from scratch, then load everything back in. While it worked, it's a PITA for a browser that updates pretty frequently, and I think routine updates should be able to load without having to spend hours troubleshooting and reloading. I'm not stupid or computer illiterate - I manage a Linux server cluster at work, but I can't manage my Firefox at home through a routine update.

Can anyone help get Firefox to load and run properly such that it works even after an update? I hate Edge, and Internet Explorer, while easy to learn is full of security holes and often DOA at most websites these days. I refuse to go Google, and I'd prefer to not learn another browser. I like Firefox, but the post-update problems are killing me.

Asked by whit_tx 2 days ago

Spaces between words not retained

I'm using FF88.0.1 on macOS 10.14.6 I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the s… (read more)

I'm using FF88.0.1 on macOS 10.14.6

I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the space bar but as soon as I type the next character the space closes & the text runs together. E.g. instead of This is a sentence the text appears as Thisisasentence. If I then go back & re-insert the spaces they are retained but that is a royal pain.

This is a new behavior as of today. I have confirmed that this does not occur when using Safari nor does it occur when replying in the Apple support community.

I'd appreciate any insight on this.

Asked by terataz 3 days ago

Last reply by terataz 2 days ago

Logitech C920 ruins my video on Google Meet, only on Firefox

Hello there! I have this problem where if I turn on my webcam on Google Meet, on Firefox, my image breaks up and I look really weird. I have the Logitech C920. This probl… (read more)

Hello there! I have this problem where if I turn on my webcam on Google Meet, on Firefox, my image breaks up and I look really weird. I have the Logitech C920. This problem only happens on Firefox though. What can I do? Thanks in advance.

Asked by stefan.suta2 3 days ago

Print Previews taking up to a minute to process

In comparison to Safari, and Chrome where print preview take about one second, FF 88.0.1 can take up to a minute or never, to process a print preview. Please advise. Than… (read more)

In comparison to Safari, and Chrome where print preview take about one second, FF 88.0.1 can take up to a minute or never, to process a print preview. Please advise.

Thanks

Asked by jmhbpc 3 days ago

Last reply by jmhbpc 3 days ago

Youtube no longer auto starting videos

Starting today, when I click on a video in Youtube using Firefox 88.0.1, the video will not start. When I click the start icon in the middle of the screen the page reload… (read more)

Starting today, when I click on a video in Youtube using Firefox 88.0.1, the video will not start. When I click the start icon in the middle of the screen the page reloads and the video starts. Problem is when browsing you have to select a video and then when the video page loads you must start the video. When using the back button, you must go back two pages not one.

Asked by Kevin Willis 3 days ago