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Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (read more)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

Asked by geraldwilson 2 hours ago

Help With Customizing Bookmark Menu

After today's Firefox update my bookmarks menu now has a black background how can i change it back to a white background with black font? I added a dark theme which chang… (read more)

After today's Firefox update my bookmarks menu now has a black background how can i change it back to a white background with black font? I added a dark theme which changed the bookmarks menu background to a black background.

Thank you very much in advance

Asked by gelpak17 5 days ago

Last reply by gelpak17 2 hours ago

Is it my time to say GOODBYE to Firefox?

I have stated this issue once before after trying to find a solution by myself. My query: https://support.mozilla.org/en-US/questions/1363376 Whenever I boot up my lapto… (read more)

I have stated this issue once before after trying to find a solution by myself.

My query: https://support.mozilla.org/en-US/questions/1363376

Whenever I boot up my laptop, firefox starts running in the background taking up a lot of memory space and cpu utilization. I have been with ffirefox since I started using laptops which is 7-8 years back. I never thought of switching browser or finding an alternative of firefox until for some months the issue is occurring. Now I am really annoyed to open up task manager every time and close firefox which is running in the backgroud. I have seen nothing unusual in the "about:performance" tab of firefox.

Please help me to continue my journey with firefox.

Asked by senanindya21 3 hours ago

Firefox extension

Good day how are you today ? i am using metamask extension. I have a question. When it is not fullscreen on right side metamask pop up like in the picture. but once i c… (read more)

Good day how are you today ? i am using metamask extension. I have a question. When it is not fullscreen on right side metamask pop up like in the picture. but once i changed to fullscreen the metamask extension opens new window. Is it possible for it to always be like a picture regardless fullscreen or not? thank you

Asked by aivargrand11 3 hours ago

HAD it with this platfoerm - upgraded, STILL taking FOREVER to load fully but, what's WORSE - corrupting my mouse, keyboard, USB functionality.....

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise)… (read more)

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise) as WELL as aforementioned ATROCIOUS performance quality - BTW, this is the SECOND update / upgrade I've done in LESS than a WEEK.....

Asked by ogam5 1 day ago

Last reply by ogam5 4 hours ago

Firefox browser available for Mac OS X 10.9.5 ?

Hello folks, I'm looking to upgrade my FF browser as much as possible, but I need to run Mac OS X 10.9.5 (for legacy software) on my older iMac. Currently running "78.15… (read more)

Hello folks,

I'm looking to upgrade my FF browser as much as possible, but I need to run Mac OS X 10.9.5 (for legacy software) on my older iMac.

Currently running "78.15.0esr (64-bit)" and the "About" window says "Firefox is up to date" and "You are currently running on the esr update channel" (Not sure what that means)

Any help would be greatly appreciated! Thank you.

TJ

Asked by westernart778 17 hours ago

Last reply by westernart778 5 hours ago

Private History and Cookies remain forever.

I open a new private window, go to a website such as Wikipedia, and use the in site search bar to search for say "dogs". Then close all private windows and all other Fi… (read more)

I open a new private window, go to a website such as Wikipedia, and use the in site search bar to search for say "dogs". Then close all private windows and all other Firefox windows, and re open a new regular Firefox window, both my search for "Wikipedia" is remembered by the search bar, and my search for "dogs" is remembered by Wikipedia. Clearing my cookies and deleting my browsing history does nothing to fix this. Reinstalling Firefox has also done nothing to fix this. Every bit of information i can find on the topic says Firefox's private browsing mode deletes cookies and history upon closing all windows, but this is not the case for me. My temporary patch is to remove all address bar suggestions from everywhere, but i only want private browsing mode to function as intended. Thank you for reading all this and i hope you can assist.

Asked by Azathoth 8 hours ago

GArbled Text

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to… (read more)

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to permanently change to Safari after years of being a Firefox advocate and user. Without any way to actually ask an actual person about this question/problem and not being a programmer I am exceedingly frustrated and disappointed. I do have to agree with the commenter who said we shouldn't have to go through this just to get a website to display. I've tried several times to upload an image but frankly I feel like just giving up

Asked by arobey 2 days ago

Last reply by arobey 8 hours ago

Mobile Bookmarks folder not stored using 'Export bookmarks to HTML' (but JSON ok)

Firefox version: 95.0.1 x64 on Linux Mint 19.1, running in safe-mode As title says, the 'Mobile Bookmarks' folder synced from a Firefox Android aren't saved when exportin… (read more)

Firefox version: 95.0.1 x64 on Linux Mint 19.1, running in safe-mode

As title says, the 'Mobile Bookmarks' folder synced from a Firefox Android aren't saved when exporting the bookmarks to an HTML file. They ARE saved during 'Backup to a JSON' but HTML with 20,000 bookmarks is much easier to edit than a JSON (unless anyone has a handy and quick JSON editor recommendation?).

So bug, or notbug?

Asked by martin_mozillasupport 9 hours ago

Firefox blocks dns rewrites - MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

Hi, recently I setup a home server for my local lan. Through the use of AdGuardHome and Nginx Proxy Manager, I have attempted to redirect websites I wish to avoid (in thi… (read more)

Hi, recently I setup a home server for my local lan. Through the use of AdGuardHome and Nginx Proxy Manager, I have attempted to redirect websites I wish to avoid (in this case adult websites). The problem is that Firefix gives the error code MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT and won't allow me to create an exception. As an example, i've tried redirecting google.com to duckduckgo.com. I've looked up solutions to this but nothing has helped. Thanks

Asked by TXOGFNAF 10 hours ago

Firefox will not reopen

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. Windows 11 version 21H2, build 22000.434 … (read more)

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Windows 11 version 21H2, build 22000.434

Asked by Scott 11 hours ago

Last reply by Scott 10 hours ago

dark mode for firefox

Hello, I live in Northern Ireland, due to a recent eye problem I would like to use a browser that supports Dark Mode does firefox do that or can I get it, if not can you … (read more)

Hello, I live in Northern Ireland, due to a recent eye problem I would like to use a browser that supports Dark Mode does firefox do that or can I get it, if not can you help me with the settings on my monitor? please tell me how thanks T.Holmes

Asked by mrandmrs.aitch 11 hours ago

Firefox Updates (MozillaBackgroundTask) filling my user temp file Windows 7

My C:\Users\<username>\AppData\Local\Temp folder fills up with Firefox update folders called "MozillaBackgroundTask{numberletterstring}", a new one of which appears… (read more)

My C:\Users\<username>\AppData\Local\Temp folder fills up with Firefox update folders called "MozillaBackgroundTask{numberletterstring}", a new one of which appears every 7 hours (except when computer is off because I changed the Update setting after this issue started so the "Allow Firefox to automatically install updates" has the "when Firefox is not running" unchecked). Every day I delete the previous day's folders. This is annoying. It started within the last month. I don't use Firefox as my default browser. This only happens on my Windows 7 Pro laptop, not on my Windows 10 laptop. Can anyone tell me why this has started happening and how to stop these files keep accumulating please?

Asked by joycembrett 1 day ago

Last reply by joycembrett 19 hours ago

videos on YouTube do not play

After updating the browser, videos on YouTube do not play. Video pages load, timecodes are visible, comments are loaded, but videos itself do not play. Everything works c… (read more)

After updating the browser, videos on YouTube do not play. Video pages load, timecodes are visible, comments are loaded, but videos itself do not play. Everything works correctly in other browsers. Temporary files and cache were cleared - that didn't help

Asked by 6051261 19 hours ago

Lost Precious Sessions/Tabs even when 'Open Previous Windows and tabs' is Enabled, Must be using Google Chrome :(

I always have automatic updates enabled, using latest Firefox version. I have enabled the options 'Open Previous Windows and tabs' or in earlier versions it was 'restore … (read more)

I always have automatic updates enabled, using latest Firefox version. I have enabled the options 'Open Previous Windows and tabs' or in earlier versions it was 'restore previous sessions' on my system windows 10 pro from past 2 years.

I have lost about 15+ precious tabs in firefox (1 week of my research work). Even in history it is not showing those tabs.

I was doing my research work / thesis, gone through about 500+ webpages / articles and selected the best, and aligned the tabs in sequence. Today i have opened the 'Private Window' doing some surfing, After few minutes I closed my 'Firefox window of research' as that was using 'too much' amount of ram. After 15 minutes i have closed the 'Private Window' also.

When i opened firefox again all my tabs of Research Windows (1 week of my work) are gone, not even in history.

I must be using Google Chrome for that because chrome does not have any issues with 'Restoring Sessions' with 'Incognito Window'.

Asked by mayank.programmer 21 hours ago

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (read more)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Asked by BumbleBreeBee 1 day ago

Screenshot Tool: Suggested Improvements

The screenshot/snipping tool was a great addition to Firefox and I use it regularly. However I'm writing a tutorial on Google Maps at the moment and it would be nice if I… (read more)

The screenshot/snipping tool was a great addition to Firefox and I use it regularly. However I'm writing a tutorial on Google Maps at the moment and it would be nice if I had the option to select the same region of screen each time as I invoke some of Google Map's tools. So ideally I could lock the selection rectangle position and also its dimensions as I snapshot each page to show the steps involved in using Map's tool. Preset aspect ratios for the selection rectangle would be useful also. Maybe it's possible to do all this already?

Asked by eugbug1 1 day ago

Last reply by eugbug1 1 day ago

FF only opens up for about one-third screen

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't … (read more)

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't mean the full screen setting, just filling it top to bottom and side to side. If I hover over screen size icon, I get numerous options, but none allowing me to select wide screen.

Asked by debko900 2 days ago

Last reply by debko900 1 day ago