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  • Solved

Blue Square at the tip of the mousecursor

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activate… (read more)

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activated but can't find any info on where to disable

Asked by peter851 2 months ago

Answered by peter851 1 month ago

  • Solved

Cannot access local address 192.168.1.1

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway se… (read more)

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

Asked by ElkHair14 1 month ago

Answered by ElkHair14 1 month ago

  • Solved

Unable to play video

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error: Unable to play video. Please try again in a supporte… (read more)

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error:

Unable to play video. Please try again in a supported browser.

I have the latest version of firefox. I've cleared the cache and so on. Any idea on how to solve this?

Asked by andres.ruiz.gilabert 2 months ago

Answered by Paul 2 months ago

  • Solved

Hulu not working after 129.0 update

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc … (read more)

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

Asked by Don 2 months ago

Answered by Paul 2 months ago

  • Solved

Live video channels not streaming on Hulu

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to st… (read more)

I have Hulu live tv streaming and the video is not streaming. I get a black screen when I select a channel or an item from the library. This also happens when I try to stream local tv stations' 24 hr streaming sites. Other streaming services (Disney+, ESPN+, Netflix... etc) stream just fine. Hulu works perfectly in Microsoft Edge but I truly prefer not to use it. I've been using Firefox for years. This has happened after the latest update of Firefox. The update before this latest I experienced a similar problem and using the trouble shoot mode narrowed it down to a problem with Adblocker Ultimate extension. I deleted the extension and reinstalled it and the problem corrected. I did the same this time and no success. I have cleared the cache and reset Firefox and still the problem exists. TIAF any help.

Asked by Thomas DelConte 2 months ago

Answered by Paul 2 months ago

  • Solved

Firefox get white screen

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (read more)

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Asked by 1940630798 2 months ago

Answered by sider 2 months ago

  • Solved

Firefox Keeps Crashing on Startup After the Latest Update

Hi everyone, I recently updated Firefox to the latest version, and ever since, it crashes immediately on startup. I haven’t installed any new extensions or made any sign… (read more)

Hi everyone,

I recently updated Firefox to the latest version, and ever since, it crashes immediately on startup. I haven’t installed any new extensions or made any significant changes to my system. I’ve tried restarting my computer and reinstalling Firefox, but the issue persists.

Is anyone else experiencing this problem? Are there any known solutions to fix this crash issue? I really rely on Firefox for my daily browsing, so any help would be greatly appreciated!

Thanks in advance.

Asked by isabellarosethompsoncompany 2 months ago

Answered by isabellarosethompsoncompany 2 months ago

  • Solved

Harmony Web Protection Privacy Policy

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox b… (read more)

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

Asked by KLewis727 2 months ago

Answered by KLewis727 2 months ago

  • Solved

bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (read more)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 2 months ago

Answered by debi7755 2 months ago

  • Solved

128.0.3 (64-bit) crashes on Windows 10 every time I turn my back on it

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try … (read more)

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try to re-open the programme, I get the error message that Firefox is already running and if I want to restart or quit. Can you please deploy a fix for this? Thank you.

Asked by cybergabi 2 months ago

Answered by cybergabi 2 months ago

  • Solved

Firefox lagging lagging a ton for a second or two

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of secon… (read more)

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

Asked by theexaltedfuhrer 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Locked

all my tabs from open session disappeared?!?!?

Locking this thread, please continue here: [/questions/1456385] all my tabs from open session disappeared?!?!? and no way to restore it; the option disappeared and I nev… (read more)

Locking this thread, please continue here: [/questions/1456385]
all my tabs from open session disappeared?!?!?

and no way to restore it; the option disappeared and I never erased it or close any of the tabs manually and it was on sync. Where did they all go ? I can see now the history from my laptop mixed with my mobile under the history tab but the session disappeared?!?!

Firefox use to be EXCEPTIONAL and 2 years ago it star5ed to go downward; please convince me to stay loyal and not switch to brave or opera; this is becoming worst every months.

I did everything I found with ChatGpt and nothing works:(## Recovering Lost Tabs in Firefox Android

I understand that all your open tabs in Firefox Android have disappeared, even though they are synced. Don't worry, there are ways to restore them and reopen that session on your mobile device.

    • Here are the steps to recover your lost tabs:**
    • 1. Check Recently Closed Tabs:**
  • Open Firefox on your Android device.
  • Tap the three dots menu in the top right corner.
  • Select "History" from the menu.
  • Choose "Recently Closed Tabs" from the History list.
  • This will display a list of recently closed tabs. If you see the session you're looking for, tap on it to restore all the tabs.
    • 2. Use the "Restore Previous Session" Feature:**
  • If the "Recently Closed Tabs" option doesn't work, try the "Restore Previous Session" feature.
  • Open Firefox on your Android device.
  • Tap and hold the "Home" button.
  • A pop-up menu will appear. Select "Restore Previous Session".
  • This will restore the last browsing session you had open, including all the tabs.
    • 3. Check Your Synced Devices:**
  • If the above methods don't work, check if your lost tabs are open on another synced device.
  • Open Firefox on your computer or another mobile device where you are logged in with the same Firefox account.
  • Look for the lost tabs in the "History" or "Recently Closed Tabs" section.
  • If you find them, you can open them on your Android device by syncing your browsing history.
    • 4. Contact Firefox Support:**
    • Additional Tips:**
  • To prevent this from happening again, consider enabling the "Open Tabs in Background" setting in Firefox. This will keep your tabs open even if you close the app.
  • You can also set Firefox to automatically restore your previous session when you open the app.
    • I hope this helps you recover your lost tabs and reopen your session on your mobile device.**); is there a way im missing ?

Only thing that happened is that I restared my phone earlier?!

Asked by D. 2 months ago

  • Solved

Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (read more)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Asked by roxri09 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Mouse clicks always selecting something.

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.… (read more)

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

Asked by dgfdhhtrjgdvb 2 months ago

Answered by cor-el 2 months ago

  • Solved

Google preventing uploading of images to eBay

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and sear… (read more)

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and searching for it comes up with nothing useful.

Any ideas? Using Firefox 115.13.0esr (64-bit)

Thanks

Asked by DrinksWithTheFlies 2 months ago

Answered by DrinksWithTheFlies 2 months ago

  • Solved

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News.

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this … (read more)

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this issue.

Asked by berg_carl 2 months ago

Answered by rillsong1 2 months ago

  • Solved

Firefox only loads one page without cancelling and typing in new one

Apologies if I haven't described this very well. After loading a page on Firefox, loading the next one and any further ones could just be typed over the previous one as m… (read more)

Apologies if I haven't described this very well. After loading a page on Firefox, loading the next one and any further ones could just be typed over the previous one as many times as you needed. Not any more, if I try typing in a new address nothing happens and I have to cancel and load Firefox again. Never used to be like this, can anyone help please?

Asked by Andrew Thompson 2 months ago

Answered by Andrew Thompson 2 months ago