Showing questions tagged: Show all questions
  • Solved

Virus? ATTENTION! Click here to secure your data

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I… (read more)

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Asked by irenefrie 4 months ago

Answered by James 4 months ago

  • Solved

Attention!!! Click to turn on the antivirus"

Last few days I've been getting this popup: Attention!!! Click to turn on the antivirus or Attention!!! Click to scan the device obviously some phishing or somethi… (read more)

Last few days I've been getting this popup:

Attention!!! Click to turn on the antivirus

or

Attention!!! Click to scan the device

obviously some phishing or something. How can I get rid of it?

Asked by rayandrews 5 months ago

Answered by James 5 months ago

  • Solved

A Plague of Pop-ups asking me to renew my (non-existent) Norton subscription

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a viru… (read more)

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a virus has been found or a trojan detected. None of this is true. I have run scans on my system and there are no viruses and no malware. I have been into programs and deleted one or two programs i dont use, I have cleared my cache I have been into notifications and cleared that. Nothing I can do stops this avalanche of pop-ups (about 1 every 2 minutes). Can anyone help me please?

Asked by marc4000 5 months ago

Answered by Mark 5 months ago

  • Solved
  • Archived

How can I disable the warning message when connecting to an HTTP site

Hi, When connecting to a HTTP:// site, when you enter your username in the username field, Firefox prompts the user with: "This connection is not secure. Logins entered h… (read more)

Hi, When connecting to a HTTP:// site, when you enter your username in the username field, Firefox prompts the user with: "This connection is not secure. Logins entered here could be compromised. Learn More".

How can I turn this message off?

We are running Firefox in kiosk mode in the browser (on a Windows 11 PC), and they are logging into an HTTP site using a touch screen, but when they click into the username box, they sometimes miss touch where to enter this username and instead touch the link mentioned in the message. This then takes them to the Mozilla homepage, but because it is running in kiosk mode, they are unable to navigate back, and they are prevented from closing and restarting Firefox. This is why we need to turn the message off.

Asked by david.willis 6 months ago

Answered by david.willis 6 months ago

  • Solved
  • Archived

Almost got tricked by a fake captcha

Does Firefox "remember" any browser data from another Windows user account? I created a guest account for someone today and while I was browsing, I got redirected to a si… (read more)

Does Firefox "remember" any browser data from another Windows user account? I created a guest account for someone today and while I was browsing, I got redirected to a site called fy3 dot fit which had the fake captcha. I did not open the run box and did not paste any commands from it, so is the guest account compromised or do I need to nuke Windows and start again? I read on reddit that it's an infostealer but if Firefox does not remember the other user account's browser data, does that mean nothing would be stolen if I did run it?

Asked by Detective Fischer 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

Firefox Virus

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Fi… (read more)

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

Asked by rinaldop75 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

What Secure info is held by Firefox after I log into a secure web account

I log into a secure web account, use user ID and password, go through 3 rd party verification and gain access. When I logout it takes back to the sites Home page. If I … (read more)

I log into a secure web account, use user ID and password, go through 3 rd party verification and gain access.

When I logout it takes back to the sites Home page.

If I decide to login again by using the login icon the website immediately logs me backin with No requirement for user ID, Password or 3 rd party verification.

I am trying to determine is Firefox holding this information (User ID, Password and Third party verification code) and auto logging me in or have I not really logged out.

If I completely close Firefox this does not occur.

Asked by gwb2 10 months ago

Answered by Mutaz Awad 10 months ago