• Solved

IRS DENIES ACCESS TO THEIR REFUND STATUS SITE

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site wit… (read more)

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site without success. I can get into irs.gov, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week.

I'm unaware of IRS issues causing this problem.

Have not had this issue on any other sites; and I have successful retrieved data in prior years.

I am not saving any sign on protocols with the irs or any other sites.

Running Windows 10. Thanks for any help. BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help.

Asked by firefoxwag 2 months ago

Answered by firefoxwag 1 month ago

  • Solved

Certain websites don't work in Firefox but work in other browsers.

I'm using Firefox 85. Windows 10. Started happening 2 days ago. I've come across some sites that are giving me errors, but they work fine in chrome. Things I've tried: … (read more)

I'm using Firefox 85. Windows 10. Started happening 2 days ago.

I've come across some sites that are giving me errors, but they work fine in chrome.

Things I've tried:

  • Restarting computer
  • Restarting router
  • Disabling Firefox addons
  • Clearing all cookies + history
  • Clearing cache

Below is what happens when I try to sign into the Playstation Store. Also getting similar 406 error trying to access Yamazaki Home

Example: When I click "SIGN IN" on the Playstation Store page, I'm met with a 406 error.

These are the headers that are returned.

Response Headers. Cache-Control no-cache, no-store, max-age=0, must-revalidate Connection keep-alive Content-Length 38 Content-Type application/json;charset=UTF-8 Date Sat, 30 Jan 2021 20:01:40 GMT Expires 0 Server nginx Strict-Transport-Security max-age=31536000 ; includeSubDomains X-Content-Type-Options nosniff, nosniff X-CorrelationId c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Frame-Options DENY X-Psn-Correlation-Id c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Psn-Request-Id 8b5177d1681a03522a5a687f9de05f18 X-RequestId 8b5177d1681a03522a5a687f9de05f18 X-XSS-Protection 1; mode=block

Request Headers Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/\*;q=0.8 Accept-Encoding gzip, deflate, br Accept-Language en-US,en;q=0.5 Connection keep-alive DNT 1 Host ca.account.sony.com Referer https://store.playstation.com/en-us/latest Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Asked by Hugh 2 months ago

Answered by Hugh 2 months ago

  • Solved

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

stop saving image files as webp

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed i… (read more)

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

Asked by Ethan 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Unable to access most sites

Hi, I'm new to firefox, I'm trying on this new linux based config to change from chrome to firefox, and I've got an error on most of the different website I'm trying to j… (read more)

Hi,

I'm new to firefox, I'm trying on this new linux based config to change from chrome to firefox, and I've got an error on most of the different website I'm trying to join : "Hmm. We’re having trouble finding that site." For short it's the server not found error, but I can access thoses websites from an other browser.

I'd like to solve this problem, I already tried ipv6 disabling, and dns prefetching enabling from this help page : https://support.mozilla.org/en-US/kb/server-not-found-connection-problem and it still not resolve my problem.

It often resolve alone half an hour after I started firefox, but it is way too long...

Thanks a lot for helping me !

Matthieu

PS : domains I can't access : github, my school website, youtube sometimes...

Asked by matthieu.escande 3 days ago

Answered by FredMcD 1 day ago

  • Locked

Firefox loads many sites after 5 minutes, other browsers do not

duplicate https://support.mozilla.org/en-US/questions/1333308 Good morning everyone, for at least 6 months now I'm having a lot of problems viewing some sites with Firefo… (read more)

duplicate https://support.mozilla.org/en-US/questions/1333308

Good morning everyone, for at least 6 months now I'm having a lot of problems viewing some sites with Firefox. I have not been able to find common points between these sites, I only noticed that many are made in Wordpress.

Anyway when I load these sites Firefox takes 3 to 5 minutes to display them. Sometimes the screen is white, other times the wheel turns. Any other browser, of course, plays the same sites immediately.

To complicate things I have to add that the same sites sometimes start loading normally again, and then stop loading. But not all of them. I mean that one starts working again, another one continues not to work and vice versa.

I've done dozens of tests without being able to solve the problem in any way. I list them:

1. Deactivated all the extensions, even uninstalled, loaded Firefox in safe mode and nothing to do. 2. Uninstalled Firefox completely (cleaning %appdata%, windows registry and program folders) and reinstalled clean, no go. 3. Installed various versions of Firefox Developer, 32 bit, ESR, normal, even portable, always without extensions and with standard configuration and nothing to do. 4. Unplugged the network cable and connected in thetering / wifi with the 4G of the cell phone and nothing to do. 5. Tried a neighbor's wifi and nothing to do. 6. Wiped the pc, registry, uninstalled any software that wasn't absolutely necessary and nothing to do. 7. Started Windows in safe mode and nothing to do. 8. Uninstalled Eset Antivirus (I have a friend who has the same antivirus anyway and he can see any site perfectly with Firefox), deactivated Windows Defender as well and nothing to do. 9. I've followed the advice of dozens of articles modifying about:config in various ways (always making a backup first) and nothing to do. 10. Checked the pc with 4 different antivirus, antirootkit, antimalware and it was perfectly clean.

At this point I don't know what to do except give up using Firefox after a decade, because the problem seems to increase, in the sense that the sites that I can't load are more and more.

If someone can help me to avoid it I am very grateful...

Asked by HarryCustom 1 day ago

  • Solved

Choose where to store my information

I would like to be able to choose where Sync stores my information. Because it might contain sensitive personal information, people should want to have control over where… (read more)

I would like to be able to choose where Sync stores my information. Because it might contain sensitive personal information, people should want to have control over where exactly the data is stored. Right now it seems to be stored in some magical cloud service somewhere in the universe.

So for example, I might want to store it as a file on my GDrive, or as a digest in my Github account, or upload a file to my own server somehow.

For personal information storage, it is absolutely vital that it doesn't go to place where I don't want it to be, and a place that I have a reasonable level of control over.

So, million dollar question: how can I set this up?

Asked by thany 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Widevine CDM Update Schedule

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news Google has already released new version of CD… (read more)

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news

Google has already released new version of CDM. However, the version on Firefox 88.0b7 is still 4.10.1582.2. You can check on the following menu: [Add-ons and Themes]>[Plugin]>[Widevine Content Decryption Module]

My questions are: 1. When is new Widevine CDM coming to Firefox? 1. Can Add-on Manger provide this update to older Firefox?

Asked by otoguro 2 weeks ago

Answered by TyDraniu 1 day ago

  • Solved

after "refresh"

Firefox 87 x86 "broke" yesterday visually. A lot of areas of pages and top area (Firefox menu area) turned black. Safe mode fixed the problem. I did not or could not see … (read more)

Firefox 87 x86 "broke" yesterday visually. A lot of areas of pages and top area (Firefox menu area) turned black. Safe mode fixed the problem. I did not or could not see how to disable ext one at a time. I went with a "Refresh" when I was to uninstall and install. Now, FF 87 does not remember the magnification setting. I set pages to 80%, close, launch, home page (previously set to 80%) is at 100%. Pages that are bookmarked (just set to 80% prior new launch) launch at 100%. There a multiple times during the run time of Firefox that I had gone into config and made adjustments. I do not recall having to do so for magnification not being saved. I do notice that one config change made prior does not exist now, set resolution 1440x900. I think there was a true/false for page memory in config that I had switched from default before the refresh, but seeing how the screen resolution isn't 1440x900..I assume "Refresh" reset config to default.

Sum: Now, Firefox does not save page magnification. What do I need to do, other than 'bump' the size every time? This was not the case prior the "Refresh".

Asked by Philip 2 days ago

Answered by Philip 1 day ago

  • Solved

Page actions ... button

Hello everyone, My mum's Firefox isn't showing in the ... dots area called Page actions of the bar the Take a Screenshot icon. I am able to add it from the Customize Tool… (read more)

Hello everyone, My mum's Firefox isn't showing in the ... dots area called Page actions of the bar the Take a Screenshot icon. I am able to add it from the Customize Toolbar... area but NOT back to where it was, in the Page actions area. Is there a way to do this? I tried this for 2h now and there is no explanation how that icon disappeared in the first place. Perhaps there is a way o moving icons around? Fresh install version 88.0 (64 bits), ignore Romanian language, icons are universal :)

Asked by Mircione 1 day ago

Answered by Mircione 1 day ago

  • Solved

Firefox 88 made my blood boil

Firefox updated to 88 and just noticed right click > "View Image" was replaced with google chrome's "Open tab in new image". Bring it back for fuck's sake, sometimes I… (read more)

Firefox updated to 88 and just noticed right click > "View Image" was replaced with google chrome's "Open tab in new image".

Bring it back for fuck's sake, sometimes I need to open the image in the same tab.

Seriously, fuck you. You already ruined Firefox with version 57, might as well rename the browser to Google Firefox.

Asked by alcidese83 1 day ago

Answered by alcidese83 1 day ago

  • Solved

screenshot function disappeared as of firefox 88.0

Suddenly as of the last update to FireFox 88.0, the embedded screen capture function disappeared. I use it a LOT... I will have to go back to previous version of FireFox.… (read more)

Suddenly as of the last update to FireFox 88.0, the embedded screen capture function disappeared. I use it a LOT... I will have to go back to previous version of FireFox.

Asked by frank.du.mee 1 day ago

Answered by frank.du.mee 1 day ago

  • Solved

View Page Info link is gone.

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the… (read more)

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the info page back by right clicking the padlock icon, clicking the arrow, then clicking more info but that is a real PITA. How do I get the link back on page right click. I am 100% sure that this was not done intentionally. That would be very silly and absurd to do.

Asked by PCZero 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Youtube

I recently switched to Firefox, on the browser i was using before i was able to link whatever Youtube video i was watching right to the Roku connected to my TV. Is there … (read more)

I recently switched to Firefox, on the browser i was using before i was able to link whatever Youtube video i was watching right to the Roku connected to my TV. Is there a way to do this on Firefox?

Asked by Neurv 2 days ago

Answered by ifv 1 day ago

  • Solved

missing print "page setup" in Mozilla v85

With the new v85 of Firefox... for Microsoft Print to PDF... the defaults for print headers & footers has changed and is no longer available to edit or even view. It … (read more)

With the new v85 of Firefox... for Microsoft Print to PDF...

the defaults for print headers & footers has changed and is no longer available to edit or even view. It seems as though my settings remain in place for other printing options like my physical printer but even there the options are not editable or viewable.

There used to be a "page setup" option but I have not be able to find this anywhere anymore.

I'm assuming that it has to do with the bug fix for pdf printing but doesn't seem that it should be an intended outcome of the fix.

Any work arounds anyone knows about or has found?

Asked by Cobalt TiNor 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Possible to pass application arguments in handlers.json?

Following the deprecation of the FTP protocol in Firefox I have, as a workaround, set Excel to open all ftp links in Firefox for me. However, ideally, I would like a cust… (read more)

Following the deprecation of the FTP protocol in Firefox I have, as a workaround, set Excel to open all ftp links in Firefox for me. However, ideally, I would like a custom PowerShell script to handle all ftp links for me in Firefox. But to do so you would have to pass arguments to an application (in this case PowerShell) in handlers.json file. I guess that is not possible, or am I wrong here?

Asked by loxia_01 1 day ago

Answered by loxia_01 1 day ago

  • Solved

How can I choose in which Firefox profile to open external links?

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away… (read more)

I use 3 profiles (work, private and media) side by side. When I open external links I have no control over which profile will open the link. The link is opened right away (so no profile manager interference) in a random profile. I do want it to open right away, but ideally would like to easily set a priority order for profiles to open the external links without having to restart the profiles.

Asked by Marjolijn 1 day ago

Answered by cor-el 1 day ago

  • Solved

firefox logo in front of all the pictures stored on my hard drive

I opened the area on my hard drive and found that every photo has the firefox logo in front of the picture name. I opened these same photos last week and there was no log… (read more)

I opened the area on my hard drive and found that every photo has the firefox logo in front of the picture name. I opened these same photos last week and there was no logo. How did this happen and what do I do to remove the logo. I did nothing that I know of to cause this to happen. Thank you Ken

Asked by grumpy3 1 day ago

Answered by jscher2000 1 day ago